Exterior

Reviews of Red Roof Inn Myrtle Beach Hotel - Market Common

2 out of 5
Red Roof Inn Myrtle Beach Hotel - Market Common
2801 S Kings Hwy, Business Us 17 At 29th Avenue South, Myrtle Beach, SC

Reviews

7.4

Good

Rating 10 - Excellent. 324 out of 1000 reviews" "
Rating 8 - Good. 324 out of 1000 reviews" "
Rating 6 - Okay. 162 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 105 out of 1000 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tempie, Carlisle

Traveled with partner
Liked: Staff & service
It’s pretty decent for a little quick getaway or travel break.
Stayed 1 night in Apr 2024

6/10 Okay

Tempie, Carlisle

Traveled with partner
Liked: Staff & service
The shower/tub fixtures harbored rust and mildew in the crevices but I don’t believe that is any reflection of the cleaning staff. I feel like that’s a check that maintenance/plumbing should do monthly as an inspection and treatment.
Stayed 1 night in Apr 2024

2/10 Terrible

Georgianne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Toliet was not flushing and stated since i booked through Expedia they couldnt move us. How unsanitary is that. I wouldnt recommend this DUMP to anyone
Stayed 1 night in Apr 2024
Response from Dannielle Rediresponse Specialist on Apr 21, 2024
Dear Georgianne,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the toilet not being able to flush and the unclean state of the bathroom. Management has been made aware of your feedback in an effort to address you concerns. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for posting your review. We do hope you will choose to stay with us again at Red Roof so we can have the opportunity to provide you with a better experience.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Price was good
Stayed 1 night in Apr 2024
Response from Nishaye RediResponse Specialist on Apr 19, 2024
Hello Kristine, The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience and the value to price ratio met your expectations, which resulted in your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mirna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Apr 2024
Response from Nishaye RediResponse Specialist on Apr 13, 2024
Hello Mirna,Thank you for taking the time to share your feedback regarding your recent stay with us at the Red Roof Inn Myrtle Beach Hotel - Market Common. We are happy to hear that you enjoyed all aspects of your visit with us, prompting your 5/5 rating. I can't begin to express how much it means to our Red Roof management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

gail

Traveled with family
Liked: Property conditions & facilities
Accommodating stafff Clean Quiet
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on Apr 10, 2024
Dear Gail,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are overwhelmed to read that your stay was clean, quiet and the staff was accommodating. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Jeremiah

Liked: Cleanliness, staff & service, property conditions & facilities
Whenever we come down to Myrtle Beach for a softball tournament most of time I stay the Red roof inn and I enjoy it I've never had any problems there since I've been staying there and I've been staying there for the past probably 5 years now
Stayed 1 night in Apr 2024
Response from Adraine Rediresponse Specialist on Apr 8, 2024
Dear Jeremiah, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. I am happy to read that you found our hotel to be a convenient place to stay whenever you have soft ball tournament. Your kind comments inspire our team to continue delivering top-notch service. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 Good

Frauke, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Chirell RediResponse Specialist on Apr 6, 2024
Dear Frauke,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future. Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Chirell RediResponse Specialist on Apr 5, 2024
Dear Rodney,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our great location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Peter, baldwin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from LaTunde RediResponse Specialist on Apr 4, 2024
Dear Peter,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are very proud to know that you were satisfied with the cleanliness. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

2/10 Terrible

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room had trash in the corners and tucked under the couch and the bed sheets had blood stains on them. And the fridge did not work not sure if it was broken or unplugged. Wasn’t too bad I just think they need to take better care of the rooms.
Stayed 1 night in Mar 2024
Response from LaTunde RediResponse Specialist on Apr 3, 2024
Dear Kenneth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the cleanliness of the room, stains on the bed sheets and all the other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so it's disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration and share with management to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from LaTunde RediResponse Specialist on Apr 3, 2024
Hello James, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 Excellent

Shannon

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pleasantly surprised with our stay. Rooms were clean and bedding/towels were excellent. Beds were very comfortable. Area around hotel was safe and had plenty of potty areas for our dog. Basic coffee only...not like the Expedia photo. Powered creamer only...no Coffee Mate creamer selection like was depicted. Would definitely stay there again.
Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Apr 2, 2024
Thank you for taking a moment to leave a review, Shannon. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 5/5 score following your stay. I am happy that our clean room, comfortable beds and the other highlights pleased you. However, you stated that you were not fond of the coffee creamer selection. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

2/10 Terrible

Luis

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Chirell RediResponse Specialist on Mar 31, 2024
Dear Luis,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We hope we have the opportunity to see you again in the future.Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Mar 30, 2024
Thank you for taking a moment to leave a review, Mary. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

4/10 Poor

Warren

Disliked: Staff & service, property conditions & facilities
Never stayed in the hotel that didn’t have a refrigerator or microwave in the room
Stayed 2 nights in Mar 2024
Response from David Helman, General Manager on Mar 26, 2024
Hello Warren, thank you for taking the time to tell about your experience with us. The majority of our rooms do come with a microwave and refrigerator. We have a few that we sell at a reduced rate for guests that would prefer not to have to pay for an amenity that they are not going to use. Simply reserve any room type except the standard room to ensure you get the MicroFridge.

10/10 Excellent

Janelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. It wasn’t too far from restaurants and other events.
Stayed 1 night in Mar 2024
Response from David Helman, General Manager on Mar 26, 2024
Hello Janelle, thank you for writing a review of your stay with us. I'm happy to hear that you enjoyed your stay with us!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will stay again
Stayed 1 night in Mar 2024
Response from David Helman, General Manager on Mar 23, 2024
Hello Maria, thank you for taking the time to review your stay with us. I'm glad you enjoyed your stay! We can't wait to see you on your next visit!

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Mar 2024
Response from Delwin AGM on Mar 14, 2024
Hi Larry, Thanks for taking the time to fill out this survey. Glad you had a nice stay. Hopefully we will see you again soon. Thanks for choosing the Red Roof Inn Myrtle Beach.

6/10 Okay

Graham

Stayed 1 night in Mar 2024
Response from Gabrielle RediResponse Specialist on Apr 2, 2024
Thank you for taking a moment to leave a review, Graham. The staff and I at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you're in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Red Roof Management on Mar 10, 2024
Thank you for your rating, Jimmy. The staff at the RED ROOF INN MYRTLE BEACH HOTEL - MARKET COMMON and I value you as our guest and appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SamanthaRed Roof ManagementRediresponse Specialist

8/10 Good

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and clean rooms , good for layover, not a vacation hotel
Stayed 1 night in Mar 2024
Response from Delwin AGM on Mar 6, 2024
Hello Glenn, Thanks for taking the time to fill out this survey. Glad you felt comfortable in your clean room. Hopefully we will see you again soon. Thanks

10/10 Excellent

juwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 2 nights in Feb 2024
Response from David Helman, General Manager on Feb 26, 2024
Hello Juwan, thank you for rating your stay with us. We look forward to seeing you again soon.

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable and great location. Unfortunately there was a woman down the hall that came in at 0400 and yelled all night. I have stayed here before and will again.
Stayed 1 night in Feb 2024
Response from David Helman, General Manager on Feb 26, 2024
Hello Particia, thank you for taking the time to review your stay with us. I'm glad you had a nice stay even with the loud lady early in the morning. Please let us know any time you have an issue with other guests so that we can deal with the problem. We look forward to seeing you on your next visit!

10/10 Excellent

Grant

Liked: Staff & service, amenities, property conditions & facilities
It alright it’s a red roof!
Stayed 1 night in Feb 2024
Response from Chirell RediResponse Specialist on Feb 24, 2024
Dear Grant,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about your stay being alright. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

8/10 Good

Tempie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first night we arrived super late but it was not bad. However the next day after eating settling down and watching tv my fiancé saw movement on his night stand so we cut the light on and three or four roaches began to scatter. Crazy thing is I had wiped everything down as I always do when going to a hotel/motel/inn. Nothing against cleaning staff that’s just my understanding of how germs linger. Needless to say he killed maybe two but the others got away. Other than that and a near by business that I would rather not be near. Everything else was pleasant.
Stayed 2 nights in Feb 2024
Response from Delwin AGM on Feb 19, 2024
Hi Tempie, Sorry about your issues at our Myrtle Beach location. Glad to hear everything else was pleasant. Hopefully we will see you again soon. Thanks

2/10 Terrible

Edward

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The AC didn't work!
Stayed 1 night in Feb 2024
Response from Delwin AGM on Feb 7, 2024
Hello Edward, Sorry your air conditioner didn't work. We did change your room and if this ac isn't better please let us know.

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel an room
Stayed 1 night in Feb 2024
Response from Carla RediResponse Specialist on Feb 6, 2024
Dear Sharon, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Brandy

Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about Red Roof Inn... this is the ABSOLUTE best motel that I've stayed in...I give them 10 ⭐ 🌟🌟🌟🌟🌟🌟🌟🌟🌟!! I highly recommend Red Roof Inn to anyone looking for a great place to stay that is also PET FRIENDLY, your pet stays free and is treated just like family, it's quite, safe, quick walk to the beach and places to eat within walking distance or a short drive. I'll be staying at any Red Roof Inn from now on. The management and staff were super friendly and always there to help. Thank you for a wonderful experience and I look forward to seeing you again!!
Stayed 3 nights in Feb 2024
Response from Delwin AGM on Feb 6, 2024
Hi Brandy, Thank you for filling out a survey. Glad you had a wonderful experience. Hopefully we will see you again soon.

6/10 Okay

George

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Xao RediResponse Specialist on Jan 19, 2024
I appreciate the time that you took to share your sentiments with us, George. Our team at the Red Roof Inn Myrtle Beach Hotel - Market Common appreciated your 3/5 score following your stay. In the future, please consider adding comments so that we know what we’re doing well and where we can improve our services. Guest feedback, like yours, helps Red Roof to make these improvements.On your next stay, should you have any issues, please feel free to contact our front desk for real-time assistance. Thanks once again for sharing. We would love to host you under our roof again.With gratitude,Red Roof Management

8/10 Good

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from David Helman, General Manager on Jan 14, 2024
Hello Shannon, thank you for rating your stay with us! I'm glad we met your expectations and hope to see you again on your next visit to the beach!

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2023
Response from David Helman, General Manager on Jan 12, 2024
Hello Jo, thank you for rating your stay with us! We look forward to seeing you again on your next visit to town!

8/10 Good

Scott, Conway

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Receptionist was great
Stayed 1 night in Jan 2024
Response from David Helman, General Manager on Jan 10, 2024
Hello Scott, I'm glad you enjoyed your stay with us! I will be sure to pass along your comments to my staff.

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on Jan 10, 2024
Hello Jamal, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver a great experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from David Helman, General Manager on Jan 4, 2024
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

4/10 Poor

Penny

Traveled with family
Liked: Staff & service
Disliked: Room comfort
The people next to us had a dog that barked all throughout the night, we have a dog as well. So I’m assuming that’s why the put them next to us. Well you know dogs can sense other dogs and I guess that’s why he barked all throughout the night.
Stayed 4 nights in Dec 2023
Response from Chevanese RediResponse Specialist on Feb 1, 2024
Thank you, Penny, for writing to us about your recent stay at the Red Roof Inn Myrtle Beach Hotel - Market Common. We're sorry to hear about the inconvenience caused by the noise from nearby guests. Our team is dedicated to ensuring a comfortable stay for all guests, and we sincerely apologize for any disturbance you experienced. Your feedback is invaluable, and we'll take your comments into consideration to ensure a more peaceful atmosphere.We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience at Red Roof.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

Victoria

Traveled with family and small children, Traveled with group, Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from David Helman, General Manager on Dec 30, 2023
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

4/10 Poor

Juan Angel

Business traveler
Liked: Cleanliness, amenities
I PAID EVERYTHING BY EXPEDIA AND THEY CHARGED ME A REFUNDABLE DEPOSIT AND THEY DID NOT RETURN THAT MONEY TO ME
Stayed 1 night in Dec 2023
Response from Delwin AGM on Dec 28, 2023
Your refund for the security deposit was given at checkout but it typically takes 10-14 business days to process.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one bothered me @ all. I liked that, I had a cold and bad back @ the time, was able to rest. Felt like home. Great Staff for Sure!🤗
Stayed 1 night in Dec 2023
Response from Carla RediResponse Specialist on Dec 22, 2023
Dear Robin, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. We are delighted that you were pleased with our hotel as it felt like home, our staff and that there were no disturbances during your stay. At Red Roof, our main goal is to provide all our guests with a great experience that portrays the comfort of home and we're proud to have achieved that with your visit. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

6/10 Okay

GAIl

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Check in was easy. It was noted booking was through Expedia 🤔 Beds were clean. One bug needed killed in bathroom. Property is very dated. Old, bathroom very small, we kept kicking metal frame under the bed. We were there only to sleep so it was tolerable.
Response from Nishaye RediResponse Specialist on Dec 15, 2023
Dear Gail, Thank you for taking the time to tell us about your experience at the Red Roof Inn Myrtle Beach Hotel - Market Common. I'm thrilled to read that you loved the cleanliness of our beds and your smooth check in process. However, I'm saddened to see that your stay was hindered due to the possible insect you reported and the upkeep of the hotel not being to your liking. Our Red Roof team works with a Pest Control company who regularly treats the property for pests. Your feedback is important to us and your comments will be shared with management in an effort to address your concerns.On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,NishayeRed Roof ManagementRediResponse Specialist

10/10 Excellent

Amie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
It is so nice and clean!! Wonderful place to stay. Staff very friendly
Stayed 1 night in Dec 2023
Response from David Helman, General Manager on Dec 14, 2023
Hello Amie, thank you for taking the time to tell of your experience with us. I am so glad to hear you enjoyed your stay with us! We can't wait to see you on your next visit!

8/10 Good

deryl

Stayed 3 nights in Nov 2023
Response from Delwin AGM on Dec 10, 2023
Thank you for choosing the Red Roof Inn Myrtle Beach. Hopefully we will see you again soon.

6/10 Okay

Nigel

It was a good value
Stayed 1 night in Dec 2023
Response from David Helman, General Manager on Dec 7, 2023
Thank you for your review! We appreciate your feedback and look forward to seeing you again in the future.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful stay
Really a great stay. I chose this hotel becaise I have a 50 lb dog. It was a block from the beach and very quiet.
Stayed 2 nights in Dec 2023
Response from David Helman, General Manager on Dec 5, 2023
Hello, thank you for taking the time to review your stay with us. I'm happy to hear you had a great stay! We are looking forward to seeing you on your next visit to the beach!

10/10 Excellent

Maury

Liked: Staff & service, amenities, property conditions & facilities
Great stay. Thank you! Super M@uryO
Stayed 1 night in Dec 2023
Response from Chirell RediResponse Specialist on Dec 5, 2023
Dear Maury,I appreciate you sharing your feedback following your stay at the Red Roof Inn Myrtle Beach Hotel - Market Common. I am glad to read that you had a great stay with us. Positive feedback from our guest is always appreciated as we strive to improve the quality of our services.Redroof appreciate your business and can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRediResponse Specialist

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Nov 2023
Response from Carla RediResponse Specialist on Nov 24, 2023
Hello David, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Myrtle Beach Hotel - Market Common and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

10/10 Excellent

Michael

Stayed 1 night in Oct 2023
Response from Delwin AGM on Nov 16, 2023
Thanks for choosing the Red Roof Inn Myrtle Beach and taking the time to fill out the survey. Hopefully we will see you again.

8/10 Good

Larry

Stayed 3 nights in Nov 2023
Response from David Helman, General Manager on Dec 5, 2023
Hello Larry,Thank you for rating your stay with us. I'm glad you had a nice visit. We look forward to seeing you again.

8/10 Good

Tyler

Business traveler
Liked: Cleanliness, staff & service
Clean room
Stayed 2 nights in Nov 2023
Response from Chevanese RediResponse Specialist on Nov 15, 2023
Thank you for your honest feedback, Tyler, of your stay at the Red Roof Inn Myrtle Beach Hotel - Market Common. I truly appreciate 4/5 rating and your comments regarding the cleanliness of your room.At Red Roof, we aim to deliver a positive experience for all out guests and we’re happy you were satisfied with your stay. Thanks again for posting your review and we hope we have the opportunity to see you again in the future. Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 Excellent

johannes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean bed was great
Stayed 1 night in Nov 2023
Response from Gabrielle RediResponse Specialist on Nov 14, 2023
Dear Johannes, Everyone here at the Red Roof Inn Myrtle Beach Hotel - Market Common was proud to see your 5/5 score. I am thrilled that our clean room and great bed pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist