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Reviews of Royal Garden Resort

2.5 out of 5
Royal Garden Resort
1210N Waccamaw Drive, Garden City Beach, Murrells Inlet, SC

Reviews

7.6

Good

Rating 10 - Excellent. 43 out of 138 reviews" "
Rating 8 - Good. 43 out of 138 reviews" "
Rating 6 - Okay. 30 out of 138 reviews" "
Rating 4 - Poor. 13 out of 138 reviews" "
Rating 2 - Terrible. 9 out of 138 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tim F.

Liked: Cleanliness
room description was wrong
The property is average for a beachfront condo style hotel in the area. The room that we paid for online was described as a king bed complete with a picture of the bed and bedroom. While the picture of the living room area was accurate, the bedroom picture bore no semblance to the actual bedroom and its furniture. The bed was somewhere between full and queen in size, but closer to full. The mattress was by far the worst mattress I've slept on since my college days.
Stayed 8 nights in Oct 2021

2/10 Terrible

Susan

Stayed 6 nights in Oct 2021

10/10 Excellent

Andrea

Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was right on the beach. Loved that it was a full apartment. The parking garage was extremely difficult as it is too narrow for two cars to pass at once. Could have had some beach chairs in condo for guests to use.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service
Could use an update ....
Stayed 4 nights in May 2021

8/10 Good

Bobby

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three of us stayed the weekend to celebrate Mother's Day. Everything about our trip was wonderful! The condo was very nice and the view fantastic. Check in and check out were a breeze! My granddaughter enjoyed the pools and even met two girls her age to play with! It was a very nice experience which we all would certainly recommend! Thank you!
Stayed 2 nights in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay ! Nice room very comfortable . Great beach veiw
Stayed 2 nights in Apr 2021
Response from Logan on Apr 20, 2021
Thank you so much for your review. We are happy you enjoyed your stay with us and we hope to see you again soon.

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
As I said it truly nice! Right on the beach as promised. I have absolutely no problems. The staff at Sea Breeze Reality are very friendly and helpful. We will
Stayed 2 nights in Sep 2020

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unit we had was very clean and in good shape. Some are being remolded and look awesome.
Stayed 4 nights in Sep 2020

4/10 Poor

Ronald

Disliked: Room comfort
Stayed 2 nights in Sep 2020

10/10 Excellent

Mariah

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Had a wonderful time. The condo was beautiful.
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Booked for 2bed 2bath , but they gave me 1bed . front desk helping well and changed room. Charged for room service , room not clean and left trash from before people. no room service. Couchbed real old . no shampoo, toothpaste, coffee, sugar, creamer, papper towel and beach towel. Hot tub not work and close. Indoor pool temperature so cold. Nice oncean view. Tight parking . need better sign for office, elevetor and room.
Stayed 2 nights in Oct 2019

10/10 Excellent

$Ih82lose$

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well decorated fully furnished condo on the bea h with great amenities. BUT THERE ARE NO IRONS BTOI😂
Stayed 2 nights in Sep 2019

10/10 Excellent

Jordan

Liked: Cleanliness, property conditions & facilities, room comfort
Great for families with children
Love the location and condo layout. Housekeeping situation and front desk service were the down falls. Front desk should be open later especially since Rooms are rented out like hotels rooms. Housekeeping should be upon request. For $250 a night I shouldn’t have to worry about getting towels from the laundry room in an allotted time. Night security was rude and not knowledgeable. The bar was the best customer service. Condo had a full kitchen and perfect for families. Kiddie pools, indoor and outdoor pool,and game room. Highly recommend for families with younger children. Quit location but still close to myrtle beach.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location and view great. Condo 1003 was in terrible condition mold in bath. Also wallpaper was scotched taped?? Really bad ... Update it or don’t rent it
Stayed 2 nights in Aug 2019

6/10 Okay

ashley

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Birthday trip from HELL.. Thank You hotels.com
Was not my original or first plan.. Hotel plans was ruin by hotels.com/ Expedia ... The resort needs a major up grade... It’s almost like your living in a blast from the past ... wall paper pealing, Beds are old and small. the bathroom was ran down bad.. neat area just the room as extremely out dated.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular View, Clean, Friendly staff!
We had a great time. Facility is a bit dated, but it seems they are working to update it. That being said the view was absolutely amazing and the facilities were clean. Those 2 things more than made up for the facilities being older. If you’re looking for a place with a spectacular view and friendly staff, this is it.
Stayed 4 nights in Jul 2019

2/10 Terrible

Claude

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This was the worst condo experience I’ve ever had. The parking was terrible, the room was very dated and smelled. The carpet was rolling up exposing the tack strip and nails. The wallpaper was peeling off the wall. I went to the desk to complain and was turned away stating they don’t own the condos they just rent them out. I paid for two parking spaces so I could park my motorcycle yet several nights I parked on the street because there are more rooms than parking spaces in the garage. There was even a molded chair in my room and the ceiling was rusted and falling. While I was there the building caught fire and the fire dept had to come surprise the fire. I could go on and on about this place but I’ll spare you.
Stayed 5 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay but there were a few items missing from the condo that we thought should have been available. A frying pan, spatula, trash bags and coffee filters.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. Didn't like the fact that we couldn't use the indoor pool. We would've had to go all the way around to the office or up to our floor to get the code. Otherwise all was wonderful. Would've been great to have coffee in rooms.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The T.V. in the bedroom didn't work . But I really enjoyed the stay it was great
Stayed 2 nights in May 2019

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maintenance Has Been Neglected for some time
The best thing about this hotel is the location as it's directly on the beach. The overall state of the hotel is in disrepair. In all fairness the room we were in was recently remodeled and looked nice, but the rooms were extremely small and unfortunately not very clean. The floors were dirty and sandy. My wife and daughters found hair on the bed. There was trash underneath the bed. The shower was moldy as well. It's hard to believe they charge as much as they do. We went to the office to request they clean the room but they failed to do so. Normally we stay at the Avista uy it was booked. I would never stay here again.
Stayed 2 nights in Sep 2018
Response from Royal Garden Resort on Sep 19, 2018
What unit were you in. If you told us the unit was not clean we would have definitely cleaned the unit or moved you. Please advise which unit

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018
Response from Steve on Jun 30, 2018
Thanks for the review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful,comfortable, nice amenities just would not recommend a room next to the parking garage during bike week. Noisy bikes all hours of the night
Stayed 3 nights in May 2018
Response from Steve on May 28, 2018
Thanks for the review and I understand that it can get quite noisy during bike week. Look forward to you booking again.

8/10 Good

jean-Guy, Sutton Quebec

Liked: Staff & service, property conditions & facilities, room comfort
Quiet place
Great vew on sea 5 min to golfs tupelo. Quiet place
Stayed 7 nights in Apr 2018
Response from Royal Garden Resort on Apr 29, 2018
Thanks for your review. We look forward to seeing you again.

10/10 Excellent

TIFFANY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Sea Breeze Realty on May 9, 2018
Thank you for the review. We look forward to seeing you again. Sea Breeze Realty.

4/10 Poor

Randy, Jefferson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience
Watch out for hidden fees booked a 3 night stay for 10/19 /2017 to 10/22 /2017ended up paying $ 676.66 through Expedia would not recommend using will not use again
Stayed 3 nights in Oct 2017

6/10 Okay

Robert, North Carolina

Disliked: Property conditions & facilities
No beach
No beach due to storm surge. We left one day early. Would have been nice to know ahead of time.
Stayed 4 nights in Sep 2017

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Room good, but.........
16 floors share the same elevator space (mixed with locals and guest) so don't be in a hurry to get anywhere. Also, Rooms=great Bar=2 drinks with no buzz. Same with the bar in the cafe up the street so byod.
Stayed 2 nights in Aug 2017
We are sorry you were not happy with your stay. In the future if you have any problems please contact the front desk, we are here to be sure that your stay is enjoyable Steve H

6/10 Okay

Diane

Liked: Property conditions & facilities
Right on the beach!!! Easy access to everything!!
We were looking for a place on the beach--that it is!!! We had a little difficulty finding out where to check in after 5, but sorted that out okay. The place is pretty clean and comfortable, not the greatest but I didn't mind staying there. The beach/ocean were fantastic, the pool was super warm and very clean. Plenty of chairs on the deck, even a bar. We liked having the 2 bedrooms and 2 baths, a little small but okay. The TV's are older but fine, not all the remotes worked but one did! It really was fine to stay there. We loved what was around in the area, great shopping, mini golf and more. We even had fireworks on the beach that was fun. dolphins right off shore. If you are not too picky and are going to be outside most of the time, the place was great!!
Stayed 4 nights in Aug 2017
Thank you for staying with us and we look forward to serving you again. Steve H

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a convenient location. The room was dated/worn...carpets needed replacement....kitchen was clean..overall location/facilities were dated and old looking....There no beach in front of the building except at low tide..you can walk down the beach where there is sand....
Stayed 2 nights in Aug 2017

8/10 Good

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

Brenda, statesville,nc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra charge on room! $105.00 for linen! I
Payed$448.00 to Expedia on line! Two nights! When I got to hotel! They charged another $105. For linen! So they said! Never saw a maid! Our water didn't drain in tub! Water leak over bar in kitchen! Wallpaper loose in bathrooms! Light out over stove!
Stayed 2 nights in Aug 2017

2/10 Terrible

misty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Myrtle Beach disaster
Our room was falling apart. Vacuum didn't work, fridge broke, pieces of the counter was falling off. We found cockroaches in our room on several different occasions. Our bed was hard as a rock. Balcony doors were really difficult to open and close. Mold was in the one bathroom. Stuff was dirty. Air conditioning took forever to get cool. We had no toilet paper in our bathrooms, and not enough towels when we got there. The best thing was the view, but we sacrificed comfort for view. Not to mention this wasn't even the room we originally tried to book.
Stayed 6 nights in Jul 2017
I'm sorry to hear that your room had so many problems. If you had contacted the front desk we would have tried to accomodate you. Feel free to give us a call the next time you come and we will see what we can do to better assist you. Thanks Steve Sea Breeze Realty

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
All very clean and safe nice hotel thank you . .
Stayed 3 nights in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location, very old accommodations & devote.
Nice location, nice beach access, bar & snack bar closed on Sunday😬
Stayed 2 nights in Jun 2017
Response from RGR on Jul 2, 2017
We're sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for your feedback. We are glad you enjoyed your stay!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Joan, Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Unit at Garden Beach, Murrells Inlet
I definitely enjoyed staying "on the beach," but I didn't expect to have such a great view! A great design for a condo-hotel on the beach. The service personnel were most courteous and helpful. The unit was clean and had all the conveniences I needed. The hotel is located on a great surf beach close to shopping and route 17.

8/10 Good

Pamela, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RGR review
Great view of the Atlantic! Good location and service was good. Room was generally clean, towels were limited though but had no trouble getting extras. Kitchen came with all appliances but with no dishwashing liquid so had to buy some. Overall a very good experience!

6/10 Okay

Martin, Sharptown MD

Decent place
Everything about the hotel was just average. Parking garage was very tight. The pools are very small when you think about the pools at the hotels in myrtle. I enjoyed the location, not nearly as crowded as myrtle beach.

10/10 Excellent

Mary Jo, Columbia,SC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a reasonable price!
We had requested a room on a lower floor and were readily accommodated by the hotel. Check in was easy, the room was ready as soon as we got there and the hotel staff was great! The hotel is perfectly situated to the beach and the both the pool and hot tub were kept very clean. We really loved this hotel and look forward to staying the again. Close walk to the Pier and nightlife as well.