Posted Nov 12, 2016
There were small bugs in our room, they seemed to appear on the cabinets, and walls more at night (I killed at least 4 each night). As we were leaving I looked at the clock on the stove that was in our room, and noticed I couldnt see the time correctly, when I looked closer there was a big roach, which I thought was on the outside of the clock, it was not... When I tried to kill it, it was behind the clear clock window INSIDE THE STOVE!!!!
Not even going to comment on the daily housekeeping service (or lack there of).
The staff acted offended as I checked in/out. I'm sure they want no more customer contact than is necessary, thats probably attributed to hearing all the complaints about the room conditions...
Comment from Hotel Management
Nov 18, 2016 by Suzanne, Hotel Management
Thank you for your review. I apologize that we did not meet your expectations. If you will do me a favor and let me know what the last name of the reservation was under and or the room number and I will follow up with this complaint. I would like to correct any problems there may be and the only way I can do that is by having a little more information. Thank you again!