Ratings based on 489 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Illinois

Clean and spacious villas

Posted Sep 14, 2016
Very pleased with our stay. The staff is very friendly and accommodating to all of your needs. This place is central to the beach as well as the entertainment area. Our toddler loved the kiddie pools as well as the lazy river and large other pools. I highly recommend it for any age group, as it caters to all. The cleanliness can't be beat.
5 out of 5
by A verified traveler

Posted Sep 12, 2016
Pros: Clean, secure, everyone very pleasant.
Location: location is great. Easy access to everything.
Great experience. Plan to stay there visit. Will highly recommend this facility to everyone I know.
3 out of 5
by A verified traveler

Posted Jul 30, 2016
Pros: Great pool area.
Cons: The rooms could be upgraded and cleaner.
Nice pool area and the location was great. Unfortunately the bed sheets were not very clean so we had to call housekeeping t change them. They did come in a timely manner and left clean sheets. It would have been nice for them to change the bed sheets.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
We are pleased to hear you enjoyed our pool area. Do wish to apologize for housekeeping issues. Look forward to your next stay with us.
4 out of 5
by A verified traveler

Posted Jul 28, 2016
The hotel and grounds are beautiful. The staff, however, leaves much to be desired. They were unaccommodating and borderline rude.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for your feedback. We do wish to apologize for any bad experiences you encountered on your recent stay with us. We do hope you stay with us again in the near future.
5 out of 5
by A verified traveler from Baltimore,MD

MLC

Posted Jul 22, 2016
Pros: The hotel was very inviting and clean.
Cons: I feel that any charges applied to your credit card at the time of check-in should be explained prior to placing it on the credit card.
Location: The location was perfect for me as I was only a few blocks away from the beach and entertainment.
This was a great place to relax. Enjoy the accommodations and found the staff to be very friendly and polite.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for filling out our survey. We are happy to hear you were pleased with your accommodations as well as our customer service.
3 out of 5
by A verified traveler

not as nice

Posted Jul 18, 2016
Pros: convenience to everything, nice pools and wonderful childrens play water area
Cons: toaster kitchen amenities and pots and such should be better stocked.
I have stayed here once before and feel the service and overall care of Sheraton has gone downhill. We had a few roaches in the villa and the supply of pots were two. Waste baskets were only two for the whole villa and the toaster was a two slice that hardly worked. For three hundred plus a night I expect more. I don't know if I would book again. The bar by the pool was expensive and poorly ran. Dissapointed
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
We are pleased to hear we provided you with a centralized location. I do wish to apologized for your unit not being fully stocked. We do hope you stay with us again in the near future.
5 out of 5
by A verified traveler from washington DC

Great for families with kids

Posted Jul 14, 2016
We took three 2 bed condos for 17 total people and this was perfect. We had kids ranging from 1 to 13 and they all had lot of fun specially at the pool. they also got Tennis courts, basketball court and volleyball. The mini golf was ok, not bad but not great. They also have couple of pool tables in the pool area. And another good thing is that it's right next to the Broadway. Beach is about 5-10 min away by car.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for filling out our survey. We are glad you enjoyed our resort location as well as our amenities. Hope you stay with us again on your next visit to Myrtle Beach.
5 out of 5
by A verified traveler

Family vacation

Posted Jun 27, 2016 on Hotels
My room was clean,the location was nice, the employee's were very friendly n nice.
Comment from Hotel Management
Jul 2, 2016 by Bsmith Manager, Hotel Management
Thank you for your feedback. We glad your were pleased with our staff as well as your accommodations. We hope to invite you back in the near future.
5 out of 5
by Darlene

Posted Jun 25, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Bsmith Manager, Hotel Management
Thank You for your feedback.
5 out of 5
by A verified traveler

Posted Jun 23, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by Bsmith Manager, Hotel Management
Thank you for your feedback.