Ratings based on 180 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Westchester New York

single room could fit 2 people if needed

Posted Dec 11, 2016
Pros: Above answer
Cons: Just fine
Location: Easy to get around, great place for children of all ages
Very clean, good service, easy to get downtown, plenty of amusement parks close by
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Nice

Posted Nov 28, 2016
The chairs need cleaning. No extra blankets or pillows for us to use The chairs need cleaning. No extra blankets or pillows for us to use
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great location

Posted Nov 22, 2016
Staff was terrific. I really enjoyed my stay and will certainly stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Beautiful resort at a great price!

Posted Nov 4, 2016
Pros: Amenities. Size of the villa
Cons: No garbage can in the kitchen. Only one smart one in the bathroom. Found a dirty wash cloth hanging in the shower
Location: Beach, restaurants, Broadway at the Beach, shopping
It's tough finding a nice hotel for a good price in Myrtle Beach. I don't know how I happened upon this one. We needed just one night for a dance convention and were so sorry that we had to leave before we could enjoy the amenities. The staff was wonderful and check in was really fast. I was worried when I saw a line of 5 people ahead of me but I was on my way to my room in 10 min. Would def stay here again
Comment from Hotel Management
Nov 10, 2016 by John B, Hotel Management
Thank you for completing your review. We are glad to hear you enjoyed your stay and we hope you choose to stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Illinois

Clean and spacious villas

Posted Sep 14, 2016
Very pleased with our stay. The staff is very friendly and accommodating to all of your needs. This place is central to the beach as well as the entertainment area. Our toddler loved the kiddie pools as well as the lazy river and large other pools. I highly recommend it for any age group, as it caters to all. The cleanliness can't be beat.
Comment from Hotel Management
Sep 30, 2016 by B Smith, Hotel Management
Thank you for your feedback. We are pleased to hear your toddler was able to enjoy our lazy river. We hope you choose us as your choice accommodations on your future stays in Myrtle Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 12, 2016
Pros: Clean, secure, everyone very pleasant.
Location: location is great. Easy access to everything.
Great experience. Plan to stay there visit. Will highly recommend this facility to everyone I know.
Comment from Hotel Management
Sep 30, 2016 by Bsmith, Hotel Management
We are pleased to hear you had a great experience on your recent stay. We hope you visit again in the near future.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 30, 2016
Pros: Great pool area.
Cons: The rooms could be upgraded and cleaner.
Nice pool area and the location was great. Unfortunately the bed sheets were not very clean so we had to call housekeeping t change them. They did come in a timely manner and left clean sheets. It would have been nice for them to change the bed sheets.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
We are pleased to hear you enjoyed our pool area. Do wish to apologize for housekeeping issues. Look forward to your next stay with us.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Jul 28, 2016
The hotel and grounds are beautiful. The staff, however, leaves much to be desired. They were unaccommodating and borderline rude.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for your feedback. We do wish to apologize for any bad experiences you encountered on your recent stay with us. We do hope you stay with us again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore,MD

MLC

Posted Jul 22, 2016
Pros: The hotel was very inviting and clean.
Cons: I feel that any charges applied to your credit card at the time of check-in should be explained prior to placing it on the credit card.
Location: The location was perfect for me as I was only a few blocks away from the beach and entertainment.
This was a great place to relax. Enjoy the accommodations and found the staff to be very friendly and polite.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for filling out our survey. We are happy to hear you were pleased with your accommodations as well as our customer service.
3 out of 5
Recommended
for Everyone
by A verified traveler

not as nice

Posted Jul 18, 2016
Pros: convenience to everything, nice pools and wonderful childrens play water area
Cons: toaster kitchen amenities and pots and such should be better stocked.
I have stayed here once before and feel the service and overall care of Sheraton has gone downhill. We had a few roaches in the villa and the supply of pots were two. Waste baskets were only two for the whole villa and the toaster was a two slice that hardly worked. For three hundred plus a night I expect more. I don't know if I would book again. The bar by the pool was expensive and poorly ran. Dissapointed
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
We are pleased to hear we provided you with a centralized location. I do wish to apologized for your unit not being fully stocked. We do hope you stay with us again in the near future.