Indoor pool, 2 outdoor pools

Reviews of Sheraton Broadway Resort Villas

3.5 out of 5
Sheraton Broadway Resort Villas
3301 Robert M Grissom Pkwy, Myrtle Beach, SC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1012 reviews" "
Rating 8 - Good. 198 out of 1012 reviews" "
Rating 6 - Okay. 61 out of 1012 reviews" "
Rating 4 - Poor. 32 out of 1012 reviews" "
Rating 2 - Terrible. 21 out of 1012 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jon

Business traveler
Liked: Amenities
Very nice.
Stayed 3 nights in Mar 2024
Response from Lisa on Mar 24, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Hope

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 3 nights in Mar 2024
Response from Lisa on Mar 24, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and peaceful. I loved the geese and the turtles in the pond. It was a super short and easy drive to Broadway at the Beach
Stayed 3 nights in Mar 2024
Response from Lisa on Mar 24, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hunter on Mar 26, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and courteous staff. The property was clean and well maintained.
Stayed 1 night in Mar 2024
Response from Lisa on Mar 24, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Deborah, Ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and lots of amenities.
Stayed 1 night in Mar 2024
Response from Lisa on Mar 21, 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs
Stayed 3 nights in Mar 2024
Response from Hunter on Mar 19, 2024
Thank you for taking the time to review our property, we appreciate your feedback and look forward to seeing you again!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and very clean and all the staff were great
Stayed 1 night in Mar 2024
Response from Lisa on Mar 18, 2024
We are glad you enjoyed your stay with us. Please come back and visit us again.

10/10 Excellent

Jeff, New Smyrna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2024
Response from Lisa on Mar 15, 2024
We are glad you enjoyed your stay with us. Please come back and visit us again.

10/10 Excellent

Denice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and housekeeping was very polite. Very clean.
Stayed 3 nights in Mar 2024
Response from Lauren on Mar 15, 2024
We are glad you enjoyed your stay with us. Please come back and visit us again.

10/10 Excellent

amanda

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean, safe, and has great amenities. We had a wonderful stay!
Stayed 2 nights in Mar 2024
Response from Lisa on Mar 12, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Mike

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Mar 2024
Response from Lisa on Mar 12, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

4/10 Poor

Frank

Liked: Cleanliness, amenities, property conditions & facilities
No place to eat on property!! No bar on property!!
Stayed 4 nights in Mar 2024
Response from Lauren on Mar 15, 2024
Thank you for taking the time to review our property. Our pool bar is open seasonally, usually from Memorial Day weekend to Labor Day.

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Lisa on Mar 23, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

6/10 Okay

Philip

Traveled with family
Liked: Staff & service
The indoor pool was not working for three days…unacceptable in the winter… pool should have been fixed immediately.
Stayed 7 nights in Feb 2024
Response from Hunter on Mar 15, 2024
Thank you for taking the time to review our property, we apologize for the inconvenience as the pool is done for emergency repairs. We are doing everything we can to get it up and running.

6/10 Okay

Evan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was clean and well taken care of. This review is mostly positive besides talking about outside certain hotel balconies. Around 5am the geese starting going crazy and they don’t stop. We got woken up then and went to see what was going on. a whole group of them live on the property so just a heads up. Bring ear plugs or a white noise. Also no fans in bedroom is a little different.
Stayed 1 night in Feb 2024
Response from Hunter on Mar 15, 2024
Thank you for taking the time to review our property, we appreciate the feedback and look forward to seeing you again!

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Lisa on Mar 12, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing that made this property difficult was the construction/remodeling made it very difficult to find our building. There were no signs redirecting us on how to get around the construction.
Stayed 1 night in Feb 2024
Response from Lisa on Mar 12, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Toya

Stayed 1 night in Feb 2024
Response from Lauren on Mar 20, 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, clean and updated property that is safe and within many restaurants and shopping.
Stayed 2 nights in Feb 2024
Response from Hunter on Feb 26, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Jimmy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are great. Minutes from all attractions. Staff was helpful and gave great places to visit and food options. Will stay at this location again.
Stayed 1 night in Feb 2024
Response from Hunter on Feb 26, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Laura

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here.
Stayed 3 nights in Feb 2024
Response from Hunter on Feb 20, 2024
Thank you for taking the time to review our property, we are glad you enjoyed your stay and look forward to seeing you again!

8/10 Good

Lillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beds. Plenty of amenities. Very friendly staff.
Stayed 2 nights in Feb 2024
Response from Hunter on Feb 19, 2024
Thank you for taking the time to review our property! We hope to see you again in the future!

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Nice!!
Stayed 1 night in Feb 2024
Response from Lisa on Feb 13, 2024
Thank you for staying with us! We are glad you enjoyed your stay! We look forward to having you stay with us again in the future!

10/10 Excellent

Augusta O.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

hisham abou

Stayed 2 nights in Jan 2024
Response from Lauren on Mar 20, 2024
Thank you for taking the time to review our property. We are glad you enjoyed your stay and hope you visit again soon.

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything- driving in gate section is a little confusing. But the guys there were super nice :)
Stayed 1 night in Jan 2024
Response from Lauren on Jan 31, 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

10/10 Excellent

William

Traveled with partner
Best hotel I've stayed at so far
Stayed 2 nights in Jan 2024
Response from Lauren on Jan 31, 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

10/10 Excellent

Leo, Myrtle Beach

Liked: Cleanliness, property conditions & facilities
Would stay again
Stayed 1 night in Jan 2024
Response from Lauren on Jan 31, 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

2/10 Terrible

Elizabeth, Montgomery

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The worst experience ever, bedbugs everywhere we had to leave on the middle of the night because of this.
Stayed 1 night in Jan 2024
Response from Hunter on Feb 20, 2024
Thank you for taking the time to review our property, I will make sure this information reaches the appropriate department.

10/10 Excellent

Dylan Andrew

Traveled with family and small children
Absolutely gorgeous and an, even in off season, abundance of activities to do. Love the fact they have a heated pool.
Stayed 1 night in Jan 2024
Response from Lauren on Jan 31, 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

Jennifer

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful with units overlooking a pond. They have a large indoor pool and an extensive outside pool playground. Many amenities right across from Broadway at the Beach.
Stayed 1 night in Jan 2024
Response from Lauren on Jan 31, 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!f

6/10 Okay

Jerilyn, Summerville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. The villa was very dated with extremely firm beds and the flattest pillows I've ever had in a rental. All 4 pillows stacked wasn't even equivalent to 1 normal pillow. Because of this i woke up with the worst kink in my neck. Aside from that, i enjoyed the property. Next time i will bring my own pillows and a topper for the mattress.
Stayed 1 night in Jan 2024
Response from Hunter on Feb 19, 2024
Thank you for taking the time to review our property! We appreciate the feedback and look forward to seeing you again!

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

8/10 Good

Peter, Indio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like to two bedroom units
Stayed 2 nights in Jan 2024
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

Rubin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

Jenelle

Stayed 1 night in Dec 2023
Response from Lauren on Jan 31, 2024
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

8/10 Good

Romal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa is great. Everything went great mostly. Only issue was dishwasher broke.And personally I think it is a crime to check in at 4 pm and checkout at 10 am. 😬.
Response from Hunter on Feb 19, 2024
Thank you for taking the time to review our property! We look forward to seeing you again!

10/10 Excellent

wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

Celestine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Stayed 3 nights in Dec 2023
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

2/10 Terrible

Alecia

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Hunter on Feb 19, 2024
Thank you for taking the time to review our property.

6/10 Okay

Asia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were a lot of roaches from the time we walked through the door there was one on the floor & there were many after that in the kitchen throughout our 3 day stay. Otherwise the room was okay.
Response from Hunter on Feb 19, 2024
Thank you for bringing this to our attention. I hope you enjoyed your stay otherwise.

10/10 Excellent

Majed

Stayed 1 night in Dec 2023
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lisa on Feb 4, 2024
We are happy to hear you enjoyed your stay! We hope you stay with us again in the future!

10/10 Excellent

Telieder

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Lisa on Feb 3, 2024
Thank you for your review. We are glad you enjoyed your stay with us. We hope you choose to stay with us again in the future!

10/10 Excellent

Dannie

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Lisa on Feb 4, 2024
We are happy to hear you enjoyed your stay! We hope you stay with us again in the future!

6/10 Okay

jun

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk personals were not very friendly and were not willing to help much. They could not exchange pool towels, they did not provide ice, they did not have ice machines, no room service or restaurants in the property. The insulation of the property was not that good that you could hear the guests in the next room. The shower curtain was too short that shower water spread all over the floor.
Stayed 3 nights in Nov 2023
Response from Hunter on Dec 5, 2023
Thank you for taking the time to review our property, we apologize for these issues but hope you enjoyed your stay!

6/10 Okay

Sade

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Lauren on Nov 30, 2023
Thank you for taking the time to review the property! We are glad you enjoyed your stay!

10/10 Excellent

Dwight

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is neatled right in the middle of everything you need. Top Golf and Broadway At The Beach are literally around the corner. Very clean room and facility. The staff was ultra friendly. Just perfect!!
Response from Lauren on Nov 21, 2023
Thank you for staying with us. We hope you enjoyed your stay!