Ratings based on 560 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

mom's 80th birthday

Posted Jun 14, 2017
Pros: location, cleanliness and price
Cons: we were happy with everything
Location: Broadway on the Beach, legends, grocery
We reserved six 2 bedroom villas and we couldn't be happier with our stay. The staff was friendly and accommodating and the villas were large and clean. The location was also perfect. thank you!!
Comment from Hotel Management
Jul 8, 2017 by B Smith, Hotel Management
Thank you for your feedback. We are pleased to hear we were able to meet your request. We look forward to your next stay with us.
2 out of 5
by A verified traveler

Room was infested with roaches, had a weird smell.

Posted May 13, 2017
The resort itself was beautiful. My stay however took a horrible turn when I realized my room was infested with roaches!!! I was moved to a different room four days later at 11:30 at night. I could immediately tell the difference in cleanliness between the two rooms. If you want a comfortable clean stay don't use a third party to stay here or you will be treated like trash. I was offered a $25 gift card for the inconvenience. No thanks. I had to toss all my food. I will never stay again.
Comment from Hotel Management
May 17, 2017 by B smith, Hotel Management
I am sorry to hear of your experience with bugs during your stay. We pride ourselves on providing our guest with clean and comfy accommodations. I assure you this has been passed on to the appropriate department for resolution. This is definitely is not a Sheraton norm. I do hope you stay with us again in the near future and give us an opportunity to impress.
5 out of 5
Recommended
for Everyone
by A verified traveler from LV

Beautiful property

Posted May 12, 2017
I highly recommend it if you want quieter area away from the beach, you'll have to rent a car so it's a little distant from the beach, Boardwalk, close to Broadway. My 15yr old daughter enjoyed it and really liked the accommodations, will definitely come back!
Comment from Hotel Management
May 17, 2017 by b smith, Hotel Management
We are pleased to hear you were pleased with our location and your accommodations.Look forward to your next stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Very nice hotel, serene and peaceful

Posted May 9, 2017
Pros: very peaceful
Cons: As there are a lot of ducks, you have to be careful where you walk.
Location: The beach is a 5 minute drive away, Broadway at the Beach is fun and exciting, lots to do.
Very pleasant and relaxing weekend at the Sheraton in Myrtle Beach. Room was beyond expectation, grounds are neat and peaceful.
Comment from Hotel Management
May 17, 2017 by b smith, Hotel Management
Thank you for taking time out to offer your feedback on your recent stay with us. We are very glad to hear you were pleased with your accommodations. We do hope you stay with us again on your future visits to Myrtle Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

need to have shuttle service to beach and stores

Posted May 4, 2017
Pros: nice Villa's
It was not close to the beach so walking was way to much in the heat and the cost of taxi way to much as well.
Comment from Hotel Management
May 8, 2017 by B Smith, Hotel Management
We are glad to hear you were pleased with your villa. We hope to welcome you back to enjoy our onsite amenities.
5 out of 5
by Monifa

Great place for the price

Posted Apr 24, 2017 on Hotels
The condo was nice. The bathroom (mainly tub) could use an upgrade - tiles need to be saniglazed. But, overall, my experience was a good one.
Comment from Hotel Management
May 3, 2017 by Bsmith Manager, Hotel Management
Thank you for your feedback. We appreciate your suggestion and will pass them on. Hope you stay with us on your future visits to Myrtle Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 23, 2017
Great hotel for families! The first night our AC broke in our room and they immediately switched our room and upgraded us from a 1 bedroom to a 2 bedroom. Our elementary age kids loved this place.
Comment from Hotel Management
May 3, 2017 by B. Smith, Hotel Management
Thank you for your feedback. I'm sorry to hear of the inconvenience of the A/C malfunctioning, but I'm glad to hear we resolved it in a timely manner. We look forward to your families next visit with us.
5 out of 5
by A verified traveler

Posted Apr 23, 2017 on Hotels
Comment from Hotel Management
May 3, 2017 by Bsmith Manager, Hotel Management
Thank You for your feedback.
4 out of 5
by A verified traveler

Bldg 26

Posted Apr 22, 2017 on Hotels
We stayed by the pool (Bldg 26) it was little loud especially at night since the pool stays open until 11pm.
Comment from Hotel Management
May 3, 2017 by Bsmith Manager, Hotel Management
I'm sorry to hear you were inconvenienced by the poolside music. We hope to provide a more pleasant stay on your next trip to Myrtle Beach.
5 out of 5
Recommended
for Everyone
by A verified traveler from SC

Excellent place to stay!

Posted Apr 21, 2017
We absolutely loved the property. Beautiful, clean, quiet and so much to do! Close to dining and shopping!
Comment from Hotel Management
May 3, 2017 by B. Smith, Hotel Management
We are glad to hear you were pleased with our centrally located resort. Look forward to inviting you back in the near future.