Ratings based on 595 Verified Reviews

4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodbridge, VA

nice hotel. everything was right around the hotel

Posted Nov 24, 2017
Pros: the rooms. We had a 2 bedroom with a full kitchen
Location: Everything was with in three blocks
everyone love the hotel. The kids had all the things they need with the pool active center and ball courts.
Comment from Hotel Management
Nov 28, 2017 by Kelly , Hotel Management
Thank you for staying with us! We appreciate your feedback and look forward to your visit with us in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler from wilmington nc

Great resort

Posted Nov 11, 2017
This was a great resort close to Broadway at the Beach. I like the Safety and security there. You couldn't get into the facility without a key card and there is a security officer at the gate. The rooms were very nice and clean. The only downfall was we had an adjoining room. While we had the door closed and weren't sharing a room with anyone, it was very loud. We could hear the people making noise very well in the next room. Next time I will ask to please not put us in a room that can join another. Other than that, it was a very nice resort. We will definitely stay there again.
Comment from Hotel Management
Nov 11, 2017 by Kelly , Hotel Management
Thank you for your feedback, we are very happy to hear that you enjoyed your stay with us! We hope to see you again, soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Will Visit Again!

Posted Oct 26, 2017
Despite the chilly & rainy weather my family and I still had a lovely stay at Sheraton Broadway. My children loved the inside pool and I loved the comfy and spacious room. Planning to visit again in the fall.
Comment from Hotel Management
Nov 1, 2017 by Kelly , Hotel Management
Thank you for your stay with us! We appreciate your feedback! We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Loved my bed

Posted Oct 9, 2017
The room was spacious and the bed was so Cumfy. I really enjoyed my stay
Comment from Hotel Management
Oct 22, 2017 by Kelly , Hotel Management
Thank you for your feedback! I am so happy you enjoyed your stay and we hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

perfect place to stay for the cost

Posted Sep 30, 2017
Pros: cost, cleanliness
Cons: Breakfast for people that stay
Location: its basically right behind Broadway on the beach, the airport is 2 miles away
everything was great except, it took me 15 minutes to get my parking pass due to the concierges are spending to much time talking to other people about good places to eat where to go for this or that while the line is building up, this could be done after people get there parking pass and there is know one waiting, not sure if the coffee, laundry detergent, cost extra to use, was never informed if was included in the rental price or not, the room I had was super clean and had everything you would need. Rick from Ohio
Comment from Hotel Management
Oct 1, 2017 by Kelly , Hotel Management
Thank you for your feedback! We hope to see you again!
5 out of 5
by Parva I.

Gorgeous

Posted Aug 29, 2017 on Hotels
Love the villas.... Nice....clean....friendly environment....perfect for me and family. We had a gorgeous time.
Comment from Hotel Management
Aug 31, 2017 by Bsmith Manager, Hotel Management
Thank you for staying with us! We appreciate your feedback!
3 out of 5
by A verified traveler

Not what you would expect from Sheraton

Posted Aug 28, 2017
Pros: For the price and the expectation of a high end resort, it was disappointing. Compared to, say, a Motel 6 or a Hampton Inn, it is fine.
Cons: Get rid of the tiny patios. Add that space to the living room.
Location: It was a mile from the beach. There are plenty of resorts on the beach, which are nicer. It is near "Broadway at the Beach," which has shops.
First the hotel is clean and comfortable. The grounds are well maintained. The pool is nice, but the kids pool is outdoors and would close during t-storms. The resort lacks several things that would cause us to rate it a 5.0. First of all--no restaurant on site. Therefore there is no place to go to get breakfast. No room service (unless you want to order from the local pizza joint and have them deliver, or from the local sandwich shop). There is a bar by the pool, which is nice, and they do sell hamburgers. But hardly the type of restaurant that you find at most resorts. Next much of the real estate, which could be used for a restaurant, is used to sell vacation ownership--which no one should ever buy. The reason is that the maintenance fees keep rising each year, and at some point in your life you won't be able to pay them anymore, and you'll have to foreclose--with a bad mark on your credit rating. Next there was a gas grill near our unit, but you could not turn it on. One of the maintenance people had to stop by to light it with a hand torch. Finally let's talk about the "patios" in each unit. Are you kidding me? They are 4 feet in width, and its length is about 12 feet. How can anyone but a couple sit there? You barely have enough room to move around. If you have a family of 4 or more, forget about using it. It was completely useless for us. Might as well extend the living room into that area and forgo the patio altogether.
Comment from Hotel Management
Aug 30, 2017 by Kelly Alvarez, Hotel Management
Thank you for taking the time to complete our survey. I'm so sorry we did not meet all your needs during your recent stay. We take your feedback with great consideration and hope to see you again in the future.
5 out of 5
by jacquelyn

Posted Aug 28, 2017 on Hotels
Comment from Hotel Management
Aug 30, 2017 by Bsmith Manager, Hotel Management
Thank you for staying with us!
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

was there 3 years ago still top notch

Posted Aug 27, 2017
Pros: close to beach a lot of pool space had slide for kids warm an cool pools
Cons: some flaws in rooms but not big paint utensils ect
Location: location very good 2 min from beach didn't mind at all at least people coming back nice and dry from beach better for carpets in rooms
visited Sheraton once again very clean has a lot to offer close to beach - rating dont lie we tried different hotel and our 2 bedroom villa beat it like it very much for Sheraton people Thanks and just keep maintaining room saw little flaws
Comment from Hotel Management
Aug 30, 2017 by Kelly Alvarez, Hotel Management
Thank you for taking the time to fill out survey out. We take your feedback with great value. We hope to see you again!
5 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Family friendly hotel

Posted Aug 24, 2017
The facilities were wonderful. Pool was awesome for families and you could check out tennis equipment, shuffle board, basketball, and mini golf. My wife and I also enjoyed our 2 bedroom room suite. Plenty of area for our 4 kids and our own master bathroom for us. We highly recommend this hotel if you are looking for a nice family friendly place with activities for the kids.
Comment from Hotel Management
Aug 30, 2017 by Kelly Alvarez, Hotel Management
Thank you for taking the time out to write a review. I am so happy that you enjoyed your stay. We hope you visit us again!