Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Jul 30, 2016
Pros: Great pool area.
Cons: The rooms could be upgraded and cleaner.
Nice pool area and the location was great. Unfortunately the bed sheets were not very clean so we had to call housekeeping t change them. They did come in a timely manner and left clean sheets. It would have been nice for them to change the bed sheets.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
We are pleased to hear you enjoyed our pool area. Do wish to apologize for housekeeping issues. Look forward to your next stay with us.
4 out of 5
by A verified traveler

Posted Jul 28, 2016
The hotel and grounds are beautiful. The staff, however, leaves much to be desired. They were unaccommodating and borderline rude.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for your feedback. We do wish to apologize for any bad experiences you encountered on your recent stay with us. We do hope you stay with us again in the near future.
5 out of 5
by A verified traveler from Baltimore,MD

MLC

Posted Jul 22, 2016
Pros: The hotel was very inviting and clean.
Cons: I feel that any charges applied to your credit card at the time of check-in should be explained prior to placing it on the credit card.
Location: The location was perfect for me as I was only a few blocks away from the beach and entertainment.
This was a great place to relax. Enjoy the accommodations and found the staff to be very friendly and polite.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for filling out our survey. We are happy to hear you were pleased with your accommodations as well as our customer service.
3 out of 5
by A verified traveler

not as nice

Posted Jul 18, 2016
Pros: convenience to everything, nice pools and wonderful childrens play water area
Cons: toaster kitchen amenities and pots and such should be better stocked.
I have stayed here once before and feel the service and overall care of Sheraton has gone downhill. We had a few roaches in the villa and the supply of pots were two. Waste baskets were only two for the whole villa and the toaster was a two slice that hardly worked. For three hundred plus a night I expect more. I don't know if I would book again. The bar by the pool was expensive and poorly ran. Dissapointed
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
We are pleased to hear we provided you with a centralized location. I do wish to apologized for your unit not being fully stocked. We do hope you stay with us again in the near future.
5 out of 5
by A verified traveler from washington DC

Great for families with kids

Posted Jul 14, 2016
We took three 2 bed condos for 17 total people and this was perfect. We had kids ranging from 1 to 13 and they all had lot of fun specially at the pool. they also got Tennis courts, basketball court and volleyball. The mini golf was ok, not bad but not great. They also have couple of pool tables in the pool area. And another good thing is that it's right next to the Broadway. Beach is about 5-10 min away by car.
Comment from Hotel Management
Aug 2, 2016 by B Smith, Hotel Management
Thank you for filling out our survey. We are glad you enjoyed our resort location as well as our amenities. Hope you stay with us again on your next visit to Myrtle Beach.
4 out of 5
by A verified traveler

Great Place. Beach not that far away.

Posted Jun 16, 2016
Cons: place was super clean but, a few roaches were present?
place is great, kids pool park is 1030-6. that was weird. Adult pool was great, awesome rooms, awesome place. we liked it better than the nice place we stayed at on the beach earlier that week. will stay again
Comment from Hotel Management
Jul 2, 2016 by B. Smith, Hotel Management
Thank you for filling out our survey. We do wish to apologize for any issues you may have experienced. We a pleased to hear you enjoyed our pools. We look forward to you next stay with us.
5 out of 5
by kelly

do the math

Posted May 29, 2016 on Hotels
was'nt enough time for the kids to enjoy the kid play area . DO THE MATH check in time is 4 pm -check out is @ 10am Check in @ 4pm put up your belonging , get the kids to the pool , the kids played about 30mins then it was time for them to close down the pool and of course you has to check out @10:30am that's no time for the kids
Comment from Hotel Management
by Bsmith Manager, Hotel Management
Thank you for your feedback. We do hope you stay with us again in the future. Yes, C/I in time is 4pm, but for future reference you are more than welcome to register before then. If a room becomes available we are more than happy to accommodate. Also, after you check out you are more than welcome to stay around and enjoy our amenities.
5 out of 5
by A verified traveler

SC vacation

Posted May 29, 2016 on Hotels
Spacious clean rooms check in was very easy. The accommodations at the resort were awesome!
Comment from Hotel Management
by Bsmith Manager, Hotel Management
We are glad to hear you were pleased with our spacious accommodations. We look forward to your next visit with us.
5 out of 5
by MARGUERITE from Luxembourg

Bien mais loin des plages de Myrtle Beach

Posted May 27, 2016 on Hotels
J'ai choisi cet hotel sur la base des commentaires. Je n'ai pas été décue. L'hôtel ou plutôt le complexe hotelier/village de vacances est magnifique, entouré d'un parc avec des petits lacs superficiels, la nature est omniprésente et c'est très relaxant. La première chambre ne m'avait pas convenu à cause de son emplacement au rdc, j'ai demandé à changer, chose qu'ils ont fait sans souci et avec le sourire. J'ai été au 3 étage dans un chambre ou plutôt un appartement super grand et équipé. Salon séparé avec cuisine entièrement équipée!! Chambre à coucher et une terrasse. C'était très pratique pour se préparer des repas, chose indispensable puisqu'il n'y a rien dans les alentours à part un supermarché où j'ai fait quelques courses. Faut vraiment avoir une voiture en venant ici. J'étais seule et je n'avais pas envie de louer une voiture, du coup, j'ai été à la plage une fois, à pieds, ça prend presque 1H!!!! dans un bruit insupportable puisqu'il faut marcher le long des routes avec un traffic de voitures assourdissant. Mais ceci ne m'a pas empêché de passer un très bon séjour dans ce complexe parfait, très propre et soigné. Pas de foules autour de la piscine, les Jacuzzis installés un peu partout à l'extérieur c'est le top, surtout quand vous etes seuls à en profiter.
Comment from Hotel Management
by Bsmith Manager, Hotel Management
Thank you for your recent stay. We hope to welcome you back in the near future.
5 out of 5
by george from Milford, MA

Awesome Resort

Posted May 22, 2016 on Hotels
Stayed here for Myrtle Beach bike week. Great location with lots of things to do. Broadway on the Beach is a must see
Comment from Hotel Management
by Bsmith Manager, Hotel Management
Thank you for your feedback. We hope to invite you back in the near future.