Ratings based on 1,346 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Dec 10, 2017
Pros: Bed and pillows
Safe walk to plenty of restaurant options. Close to the airport. Clean. Beds comfortable.
Comment from Hotel Management
Dec 12, 2017 by Sheraton Staff, Hotel Management
Good Morning, Thank you for your review! We hope you'll be staying with us again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Convention hotel Great location

Posted Dec 7, 2017
Good place to work from Clean hotel Right in the center of town
Comment from Hotel Management
Dec 12, 2017 by Sheraton Staff, Hotel Management
Good Morning, Thank you for sharing your review! We hope you'll be back again soon. Have a great day
4 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock, Ar

Friendly staff, hotel nice but just okay

Posted Dec 2, 2017
Hotel staff was the best! Very friendly and helpful! You can tell the hotel is a little older but it has been maintained nicely. Nice business center. It was a long walk to the beach so an Uber is necessary for that. The M Bar was nice and the people who work it outstanding!
Comment from Hotel Management
Dec 4, 2017 by Sheraton Staff, Hotel Management
Hi Lee. Thank you very much for taking the time to share your review. We are very happy to hear that our staff helped to make your stay great. We hope you'll be back soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Posted Nov 16, 2017
Overall great ! Staff was accommodating to all requests
Comment from Hotel Management
Nov 28, 2017 by Management, Hotel Management
Thank you for taking the time to rate and comment on your stay. We are so pleased that you enjoyed yourself and we hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 5, 2017
Nice hotel. Very clean and comfortable. My only complaint is that your either get one king or two full beds. Two queens would have been much better. Also the beds are very high up so not ideal for small children. Other than that it was perfect.
Comment from Hotel Management
Nov 13, 2017 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback! Please come back and see us soon.
3 out of 5
by A verified traveler

2 night stay

Posted Nov 1, 2017
Well to start out, the hotel didn't seem to be busy at all. We got a room that was on the third floor overlooking the roof of the other part of the hotel. A street view would have 100% better, at least we could have watched something happening. Then I went to park the car and the sign at the entrance reads"parking $8.00 per night" That was the first I had heard about that.i ask about that at the front desk and I was told "yep $8.00 per night " and that was it. You would think parking would be included in the price of the room! I was extremely disappointed in the so called "breakfast buffet" we sat down and there was one other customer in the room. We decided to go with the buffet, well the waitress said that because of the lack of customers the will just cook to order and call it a buffet. So we ordered our so called buffet breakfast. As we sat waiting, my 6 yr old daughter spotted 2 birds flying around inside the restaurant landing on tables and chairs within 5feet of us! The food was not bad, but it sure wasn't worth the $60.00 I spent! Last but not least, I still haven't received my receipt showing me what has been changed to me!
Comment from Hotel Management
Nov 14, 2017 by Sheraton Staff, Hotel Management
Thank you for taking the time to share your review. We appreciate the feedback. Thank you,
5 out of 5
Recommended
for Everyone
by A verified traveler from fairfield township, oh

Sheraton Review

Posted Oct 30, 2017
Hotel was nice and clean and conveniently located near everything
Comment from Hotel Management
Nov 13, 2017 by Management, Hotel Management
Thanks for staying with us. We appreciate your feedback! Please come back and see us soon.
3 out of 5
by A verified traveler from Chicago, IL

Nice location

Posted Oct 17, 2017
This hotel was in a very convenient location but it is extremely outdated. Soiled carpets in the rooms, and soiled furniture in the bar area. While it wasn't a horrible stay, I wouldn't stay here again.
Comment from Hotel Management
Oct 26, 2017 by Staff, Hotel Management
After reading your review, I am very disappointed that our accommodations were not to your satisfaction. We strive to accommodate our guests to the best of our abilities and I am sorry that we fell short in your expectations. We are constantly improving and upgrading especially after a busy summer. We want to thank you for staying with us and hope that in the future you will give us another chance to leave a lasting impression.
4 out of 5
Recommended
for Everyone
by A verified traveler from virginia

Nice hotel

Posted Oct 16, 2017
Very nice hotel only downside is paying for parking but it only 8 bucks (per car) hotel was clean and staff ws friendly
Comment from Hotel Management
Oct 26, 2017 by Staff, Hotel Management
Thank you for taking the time to inform us of how your stay went. We are so happy that you enjoyed your stay. Please visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 9, 2017
Special day daughters bday. They allowed us to check in early. Very friendly and I left a necklace in the room and they had it held I security safe and sound for me! Only down fall 8$ daily parking even for guest staying in hotel
Comment from Hotel Management
Oct 26, 2017 by Management, Hotel Management
Happy Belated Birthday! So awesome to hear that the front desk was able to accommodate the early check in and provided such a wonderful experience on a special day. We always enjoy hearing about a successful celebration and hope that we're able to accommodate you again soon. Thank you for taking the time to inform us of your stay and positive experiences.