Ratings based on 900 Verified Reviews

2.8 out of 5
49% of guests recommend
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from NC

Horrible

Posted Oct 24, 2016
Pros: Went to hotel no got water... Appearance is nothing like pics on expedia
Cons: The hotel is bad choice. I definitely wouldn't stay there ever.
Location: The usual things
Comment from Hotel Management
Oct 28, 2016 by Guest Relations Manager , Hotel Management
Wendy, Thank you for staying with us and taking the time to share. We are sorry to hear of your disappointment during your stay and that your stay was not up to par. We are working hard to repair damage from Hurricane Matthew as well as work to improve the areas mentioned above. Thank you for your feedback and we hope you return to see how your review help us improve in these areas.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 18, 2016
Pros: affordable and good location
Cons: access from rooms to parking garage
The room was clean and comfortable. It was affordable the staff was very nice
Comment from Hotel Management
Oct 21, 2016 by Guest Relations Manager , Hotel Management
Cherry, It is great to hear that we were able to meet your expectations of service, hospitality and the location was convenient for your needs. Thank you for sharing your time here and we look forward to providing you with another great stay the next time your return to the area.
1 out of 5
by A verified traveler

Posted Oct 16, 2016
The room didn't smell good, the carpet was wet. The stuff was so unprofessional and unfriendly. No towels for the beach.
Comment from Hotel Management
Oct 17, 2016 by W.E. , Hotel Management
We are sorry to hear that your most recent stay with us did not meet your expectations of our accommodations. I assure you that these issues are being promptly addressed. Unfortunately, we experienced unseen damages caused by the hurricane, and we are in the process of fixing the problem. We do apologize for the inconvenience that this has caused during your stay. Thank you for letting us know of the situation.
1 out of 5
by A verified traveler

Posted Oct 15, 2016
Stuff was really rude and so unfriendly !!!! Room was wet , dirty !
Comment from Hotel Management
Oct 17, 2016 by W.E., Hotel Management
We are sorry to hear that your most recent stay with us did not meet your expectations of our accommodations. Unfortunately we experienced unseen damages caused by the hurricane, and we are in the process of fixing the problem. We do apologize for the inconvenience that this has caused during your stay, and we are fixing it as we speak. Thank you for letting us know of the situation.
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Have stayed before and will stay again.

Posted Oct 7, 2016
Overall no complaints. Microwave wasn't working and had maintenance at the door within 5 minutes. Staff was friendly and check in and check out was super quick. Direct access to beach, free parking and clean room will definitely be back.
Comment from Hotel Management
Oct 10, 2016 by Guest Relations Manager , Hotel Management
Rachel, We are so happy to hear from guests such as yourself who have previously experienced our services and returned for another great stay. We thank you for your loyalty and kind words, and are looking forward to your future visits.
4 out of 5
Recommended
for Everyone
by A verified traveler from North Jersey

vacation

Posted Oct 4, 2016
Pros: Very friendly people.
Cons: The restaurant could be better.
Location: location is just right on the money , its near others restaurant and it is on the beach.
Very good place to stay over night. Staff are nice and friendly. Food is OK but could be better, service a great.
Comment from Hotel Management
Oct 4, 2016 by Guest Relations Manager , Hotel Management
Ralph, We are so happy to hear that we have met your expectations in comfort and service and thank you for your feedback regarding the restaurant. We hope to have you back for another visit soon.
2 out of 5
by A verified traveler from shelton ct

Not a good hotel

Posted Oct 4, 2016
Not a clean place they had the pool closed. The beach was dirty. I very unhappy with it. Front desk some were nice
Comment from Hotel Management
Oct 5, 2016 by Guest Relations Manager , Hotel Management
JoAnn, I'm sorry to hear that your most recent stay with us did not meet your expectations of our amenities, and accommodations. We apologize for this impression we left you with and hope you will give us a second chance to provide you with a better experience.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel close to beach

Posted Oct 3, 2016
Very good service close to the beach nice hotel would stay again.
Comment from Hotel Management
Oct 4, 2016 by Guest Relations Manager , Hotel Management
Dear Guest, We are elated to hear you enjoyed your stay and our location worked well for your plans. Thank you for sharing your experience and high rating, we hope to see you again soon.
3 out of 5
by A verified traveler

Inexpensive stay

Posted Sep 29, 2016
Location: Oceanfront hotel. All beach activities close by. Shopping within a mile.
I was attracted to the price. If you don't mind staying a room that needs repair and updates, this is a great place. Wifi worked perfectly. The parking deck is on the same side as the hotel so no crossing the street.
Comment from Hotel Management
Sep 29, 2016 by Guest Relations Manager , Hotel Management
Dear Guest, Wonderful to hear from you and learn our Oceanfront location near activities and shopping fit your needs. We are in the process of updating and repairing these areas and are happy they didn't take away from your stay. Glad the WiFi worked perfectly for you as well. We hope you will return to the area and give us chance to provide a better stay with our work complete.
2 out of 5
by A verified traveler from Missouri

close to beach

Posted Sep 28, 2016
Pros: On the beach
Cons: Update, refurbished.
Even though this was close to beach, I felt I was on the wrong side of town. Very outdated and somewhat "seedy." I would have canceled my reservation had it not been bundled with my air and car. Not very clean and the floor my room was on smelled awful.
Comment from Hotel Management
Sep 29, 2016 by Guest Relations Manager , Hotel Management
Sue, We are happy you liked our location near the beach, though were are sorry to hear the room was not to your standards of comfort. We are currently working to renovate/ update areas, we hope to have a chance to provide you again once we have finished. Thank you for your time.