Ratings based on 3,078 Verified Reviews

3.0 out of 5
50% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Oakville

Worst hotel I've ever stayed at.

Posted Mar 20, 2017
Pros: Nothing
Cons: Everything
Location: Location is good but I like northern Myrtle Beach better.
We arrived in Myrtle Beach early last year and couldn't get into our room early. We were staying at a wonderful condo the horizon at 77th. We had to book something last-minute online and the pictures and the reviews look wonderful for the sun and sand. It was the worst hotel I've ever stayed at and I have stayed out hundreds. The room was so gross I wouldn't even get under the covers. The Belkin he had garbage in the old pizza box outside. The room was all the crap at something out of the 60s. Do yourself a favour and sleep in your car. Worst hotel on the beach. It's just a pigsty .
2 out of 5
by A verified traveler

Beach view the best thing about this hotel!!

Posted Mar 20, 2017
They have no cleaning staff! Even when you call down and request them!
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Affordable Ocean front!! Non smoking room!!!

Posted Mar 18, 2017
Facility has some age but it was a REAL nonsmoking room, and nicely furnished. Affordable ocean front room.
3 out of 5
by A verified traveler

It was ok.

Posted Mar 18, 2017
Pros: Close to everything.
Cons: A badly needed upgrade.
Location: Good.
Comfortable rooms. Leaky tub faucet,light out over sink,hanging air vent over sink. The pool was out last time we were there as well. Need to have a heated pool and one that works. The facing on the furniture was coming apart. And last but not least, a ugly old fridge was in there and it looked out of place.
3 out of 5
by A verified traveler

Amazing location and view - somewhat disappointing

Posted Feb 13, 2017
Pros: Location and view.
Cons: warn guests on check in that water will take 15 minutes to get hot, clean room more thoroughly. Front desk staff did not seem to happy to be there
Location: Was a shortstay but we went to Captain Benjamins seafood bar, was tasty and awesome décor.
Was a beautiful location and amazing, oceanfront, view, though windows were a bit hard to see through. Room was not super clean, trash on floor in bathroom, carpets did not seem to have been vacuumed, and on 2d day tho beds were made blanket was in a heap on bed. Had to let water rum for 15 minutes to get hot water, not a big deal beyond the huge waste, but was not told this until after we reported no hot water. Iron was also broken. Should let guests no they are under renovation.
Comment from Hotel Management
Mar 2, 2017 by Lauren , Hotel Management
Thank you for your feedback. Your comments are valued. We are working to resolve the issues that you experienced. We look forward to having you stay with us again!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 26, 2017
Older facility but clean and well priced. We enjoyed our stay!
Comment from Hotel Management
Mar 2, 2017 by Lauren, Hotel Management
Thank you for your feedback - We look forward to having you stay with us again!
3 out of 5
Recommended
for Everyone
by A verified traveler from High Point, NC

Oceanfront, close to everything!

Posted Jan 5, 2017
It was an OK stay for the price,went down for New Years and it was fun! Will probably go back again!
Comment from Hotel Management
Mar 6, 2017 by Guest Relations Manager , Hotel Management
Herbert, Wonderful to have you here with us for the New Year Celebrations and we are happy to learn you enjoyed your stay. We are glad the location worked well for your plans and that we will have the pleasure of serving you again when you return to the area! Thank you for your time and we look forward to your future visit.
5 out of 5
by A verified traveler

Great Stay

Posted Dec 18, 2016 on Hotels
The Front Desk staff was very nice, polite, and fast. I checked in at about 8:30pm and it was 25 degrees outside so I was cold and tired when I went to check in all I did was show her my ID and credit card and I was in. It took less than 5 minutes. The room was VERY NICE, I did not expect this. The beds are clean and comfortable the room was VERY up to date with new cabinets a stylish flat tip cooker, dishwasher and everything in this little efficiency for the price and quality I would recommend Everybody.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet, close to beach

Posted Nov 29, 2016
Pros: balcony view, close to beach, relatively quiet
Cons: Daily housekeeping, as advertised. Various extras such as indoor pool, restaurant on site, should be stated when not available
Location: Great beach location, not much to do unless you drive, long walk to attractions, must drive to restaurants
Room was inviting as far as closeness to beach, nice balcony view, at first, very impressed, but after our first night, room not made up for two days, no maid service, had to make our bed, take out our garbage, go to front desk for items that were suppose to be replenished daily by housekeeping staff, no one came into our room after the first night. Very disappointing after our first night. No perks that were advertised on web site such as, indoor pool, restaurant, no daily housekeeping.
Comment from Hotel Management
Dec 6, 2016 by Guest Relations Manager , Hotel Management
Dear Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations and for the lack of communication regarding our amenities being damaged during Hurricane Mathew and not being in working order. We hope you will return for a future stay once our repairs are finished to enjoy all our services. Thank you and well wishes.
2 out of 5
by A verified traveler from new york

Disappointing

Posted Nov 28, 2016
1. Bathroom was not clean 2. Coffee was not refilled 3. Bar was closed
Comment from Hotel Management
Dec 6, 2016 by Guest Relations Manager , Hotel Management
Ayisha, I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. Your comments help us to understand where we most need to improve for our future visitors and for guests like yourself, as we hope you will allow us the opportunity to alter your impressions of our establishment in the future. Thank you for your time.