Ratings based on 1,355 Verified Reviews

4.2 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from north Georgia

million dollar view of the ocean and beach

Posted Apr 28, 2017
Pros: location and view
Cons: cookies and ice cream
Location: Great hamberger place next door. The whole Surfside area looks like an architect's rendering - super clean and manicurred.
Fanatastic view of the water and beach of any hotel/motel on a 12 day journey. Phil
1 out of 5
by A verified traveler from h

I was told I would have a balcony and there wasn't

Posted Apr 21, 2017
I was told I would have a balcony and upgraded but when I got there there wasn't and the lady at the desk LISA was very rude wouldn't switch rooms . Will never stay there again
Comment from Hotel Management
Apr 24, 2017 by lori, Hotel Management
Dear Valued Guest, Thank you for staying with us. I do apologize for the misunderstanding of your room upgraded, it must of not been available at check in. We hope you come back and stay with us again. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel
4 out of 5
Recommended
for Families
by A verified traveler from Boston MA

Beautiful location, peace and quiet: Bliss!

Posted Apr 20, 2017
Pros: Location and facilities.
Cons: Cleaning the room more efficiently.
Location: 10 minutes south of Myrtle Beach Broadwalk. Close to Murrell Inlet which has lots of restaurants. Near loads of places to play mini golf!
This hotel is on the beach and has 4 great eateries within walking distance. The room we stayed in had 2 queen beds which were really comfortable. The view was side on to the beach and the room had a little balcony. There was a mini fridge and a microwave for quick snacks. The bathroom was small but adequate. It was a great hotel for me and my daughter. Quiet and on the beach. The pool is great too! It is within a 10 minute drive to the Myrtle Beach Broadwalk if you fancy the more lively nightlife. The only downside was that the cleaners didnt vacuum the floor or clean the bathroom floor which was noticable because we had sand from the beach on the c arpet which had not been removed.
Comment from Hotel Management
Apr 23, 2017 by lori, Hotel Management
Dear Nicole M, Thank you for staying with us and enjoying our great location and hotel. it is comments from you, our valued guest, that helps us to continue to improve our product and services. We look forward to you staying with us again. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel
3 out of 5
by A verified traveler from Lansing, MI

Posted Apr 17, 2017
Housekeeping was terrible. We asked them to change the sheets and they said they did but the same stains were still on them. They did not clean our shower at all during our whole 7 day stay, nor did they vacuum at all. We told the desk staff at the front desk that our microwave was not working right (we couldnt even cook popcorn), 2 nights in a row and they did nothing. Needless to say, this was very dissappointing!!!
Comment from Hotel Management
Apr 20, 2017 by lori, Hotel Management
Dear Kristie, Thank you for staying with us. We do apologize for your issue with housekeeping and your microwave. This is not standard procedure and will address these issues with our staff. Again, we do apologize. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Surfside Beach Resort

Posted Apr 15, 2017
Pros: Everything!
Cons: One survey, one visit, that's enough....I had to fill it out twice to get online.
Location: I wish there were more places to eat, because everything is crowded that's closeby....Surf diner is great, Bubba's not so much.
Nice hotel, everything was clean, good locale, the Surf Diner is great for meals...the pool is nice, clean, lots of towels, staff was friendly, I'll stay there again for sure.
Comment from Hotel Management
Apr 17, 2017 by lori, Hotel Management
Dear Rose, Thank you for staying with us and enjoying our nice hotel, pool area and friendly staff. Come back and visit us again soon. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from Kentucky

Nice hotel, beachfront

Posted Apr 14, 2017
Great hotel for a family vacation. Just wish you didn't have to lose the balcony when choosing the more expensive, larger room. Bathroom was a little tight, it the rest of the room was spacious. We usually stay places that have a kitchenette in order to prepare food in the room so we missed that aspect a little, but definitely not the fault of the hotel. With three teenagers the little microwave and college frig didn't really cut it. Hotel grounds outside, pool area, and easy access to the beach were wonderful. Would stay again, maybe next time without the kids!
Comment from Hotel Management
Apr 17, 2017 by lori, Hotel Management
Dear Robin, Thank you for staying with us for your family vacation. We are pleased you enjoyed our pool area, and wonderful beach access. We look forward to you staying with us again. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from southern california

Myrtle beach surfside, south carolina

Posted Apr 13, 2017
Pros: Ease of checking in and location
Location: On the beach, nice pool. Close to food.
Nice place and friendly people. Beach was easily accessible and good walking area.
Comment from Hotel Management
Apr 17, 2017 by lori, Hotel Management
Dear Cathy, Thank you for staying with us and enjoying our great location and friendly staff. We look forward to you staying with us again soon. Warm Regards, :Lori Posma, AGM Surfside Beach Resort Hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Nice hotel but not enough to do.

Posted Apr 11, 2017
It wasn't much to do around the arts hotel was clean and nice. We had issues with getting towels couple times. No balcony. Just a window view. Hot tub was great. A lilttle far from a lot of restaurants and activity areas.
Comment from Hotel Management
Apr 12, 2017 by Lori, Hotel Management
Dear Valued Guest, Thank you for taking the time to review our hotel and inform us about your recent stay. The area of Surfside Beach is known for being quiter and less congested than the Myrtle Beach area but just short drive to all that Myrtle Beach has to offer. There are several restaurant just steps from the hotel and others just a short drive. We thank you for staying with us and hope you enjoyed your stay. Warm regards, Lori Posma AGM-Surfside Beach Resort 15 S. Ocean Blvd. Surfside Beach, SC 29575 843-238-4444
4 out of 5
Recommended
for Everyone
by A verified traveler from Ohio

very nice location close to everything.

Posted Apr 8, 2017
Pros: Clean and quiet
Location: right on the beach
Very good trip would stay there again right on the beach.
Comment from Hotel Management
Apr 9, 2017 by lori, Hotel Management
Dear Rick and Susan, Thank you for staying with us and enjoying our clean and quiet rooms and great location. We look forward to you staying with us again soon. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel
5 out of 5
Recommended
for Everyone
by A verified traveler from Chatsworth Ga.

Close to the beach .

Posted Apr 6, 2017
Pros: The bed was nice and soft .
Cons: The balcony was to small . Did not like the dogs staying in the hotel when your add showed no pets allowed . I have asthma and cant be around animals
Location: The location was good .
Did not like the lobby . It should be on the ground floor where the people working at the desk could see all the dogs people were bring in to the hotel .
Comment from Hotel Management
Apr 8, 2017 by lori, Hotel Management
Dear Emma, Thank you for staying with us and enjoying our nice soft beds and good location. We do not allow pets, but by law we do have to accept service pet. We do apologize of any inconvenience this has caused. Please come back and stay with us again. Warm Regards, Lori Posma, AGM Surfside Beach Resort Hotel