Expedia you tried us!
Posted Jan 17, 2017
Expedia didn't allow to make decision on stay knowing The Caravelle was going through MAJOR renovations. The hotel is 2/3 closed. Only bright spot was the staffers Judy and Stevie who operate the breakfast bar. Both were extremely nice, went out of their way and were attentive. The male clerk was adequate but one lady clerk placed us in the St. John's INN. Under NO circumstances should anyone be placed there, it looks like something out of a horror movie. Bottom line wait until May 17 to go to The Caravelle to avoid construction. If you go now, get placed in St. Clemmons the nicest part of the hotel block. We were in Caravelle Towers, had a small kitchen but really needed upgrades from the furniture to the full bed to the bathroom equipped with metal shower caddies. Well, Hotel Impossible would have a field day with this hotel as it speaks of hotels in general-most have seen their hey-days and have not upgraded with the times, 4 times over. BTW, we got into a shouting match with the materials handler on Monday morning around 10am. He would not allow us to pass, says he was just doing his job(shouting a mouth full of curse words). Oy ve.