Ratings based on 27 Verified Reviews

2.6 out of 5
60% of guests recommend
3.2 Room cleanliness
2.6 Service & staff
2.5 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from MD

Felt like a Prison Cell.

Posted Aug 14, 2017
Starting from the beginning... The front door of the hotel is a single door, which is odd as this is quite a large hotel. Out of the entire building they only had one luggage buggy which was mentioned by staff to be "lost for a couple days now". Quality of the room(s) that we were provided were very poor...First room they gave us did not have pillows, sheets, and blankets. The newly requested second room had the necessary materials, except the pillows had large amounts of hair tucked into the pillow. Sheets and blankets were the thinnest material I've seen at a hotel and the atmosphere of the place was very uncomfortable and felt like I was in a prison cell. This is a name brand hotel managed by a third-party company. They are charging the name-brand price for third-party quality, and that's where the misconception lies. Went to another hotel a mile down the road, paid the same amount, and had absolutely no issues with the place for the week duration. I will say the only positive experience I had was with the staff lady. She was understanding and it was clear she attempted to resolve our concerns, and when asked for a refund she helped us provide the information (we never had to ask for a refund before). Attempt to look elsewhere.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newark, NJ

Good central location.

Posted Aug 4, 2017
This hotel is off of 501, visible from highway. Gas station, Waffle House, and Walgreens within walking distance. I'm other side of highway is a good grocery store and plenty of fast food options. Major banking branches also in same shopping strip. Tanger outlets less than half a mile away. Close to Conway shopping areas which include Walmart and many more restaurants. Good security at hotel, no business center but the front desk will be more than happy to print anything for you. No pool.
Comment from Hotel Management
Aug 5, 2017 by GM, Hotel Management
Thank you letting us know about your wonderful stay with us... next time you stay at our location please let us know that you would like to use a pool we can arrange that for you at no cost... thank you again and we look forward to having you stay with us next time you are in Myrlte Beach...
4 out of 5
by bryan

Posted Jun 19, 2017 on Hotels
Comment from Hotel Management
Jul 16, 2017
Thank you so much for your feedback. Please come back and visit us again! Angelica GM-Woodspring Suites MB
2 out of 5
by A verified traveler

Posted Feb 26, 2017 on Hotels
The refrigerator was dirty and the the room's shower didn't have a shower head.
Comment from Hotel Management
Apr 26, 2017
Thank you very much for sharing your feedback with our staff. We strive to offer all of our guests a great experience and I'm sorry that this was not the case for you. I will share your comments with our Housekeeping and Maintenance staff to ensure everything is fixed for the comfort of our future guests. We hope you give us another chance to offer you with a better experience. Kindest Regards, WoodSpring Management
2 out of 5
by Kirhy from sc

nice but rude

Posted Jan 30, 2017 on Hotels
Clean hotel hard beds very nasty check in employee on night shift
3 out of 5
by Rosa

Convenient

Posted Jan 10, 2017 on Hotels
Too strick and the entrances are a bit out of hand for a place that big, felt like jail too confined.
2 out of 5
by A verified traveler

Posted Jan 7, 2017 on Orbitz
Room wasn't "ready" until 5 pm. Then when I got into room, it was filthy. The refrigerator looked like a lab experiment.
1 out of 5
by A verified traveler

Posted Dec 9, 2016 on Hotels
Sent me to sister hotel, city studios.. Not what i was expecting at all. She was the dirty little sister. I dont know if they were actually over booked or if they felt I would fit in better with City studio crowd... Either way, it was a horrible experience.
3 out of 5
Recommended
for Families
by bob from Wisconsin, USA

Wasn't what we expected

Posted Mar 20, 2013
Wasn't what we expected, but worked out OK. Expected a place more like a motel and turned out to be more like housing for temporary workers in the area
3 out of 5
by RML

Close to Myrtle Beach Speedway

Posted Mar 3, 2013 on Hotels
Hotel was not as nice as I was led to believe but it was bearable. Stayed second night in another motel close to beach.