Ratings based on 13 Verified Reviews

3.2 out of 5
75% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Misleading pictures. Shabby hotel way overpriced.

Posted Mar 25, 2017 on Hotels
Hotel is really shabby. Pictures are totally misleading. The room was not very clean either. This hotel does not deserve even half of the price they are charging . Totally unsatisfactory experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from delhi

Nice hotel close to Mysore palace

Posted Feb 3, 2017
Pros: service staff travel support
Cons: the other hotel is not bookable in expedia!
Location: visit the world famous mysore palace
We booked the hotel suvarna residency as they had very good review online and when we called them to confirm our booking to our surprise they suggested us to stay in their new property (Suvarna Comforts) which was very close to Mysore palace and other tourist places because we wanted to sight see the places during our stay and it helped us cover more places in short time. also they have their own travel support which was a added advantage. we were picked up from the travel support as complimentary from railway station on the arrival day. Thanks to the Suvarna group for such a wonderful service.
5 out of 5
by Karan

Best economy hotel

Posted Jan 19, 2017 on Hotels
Friendly staff. Good service. Very good hotel for budget travellers. Recommend for all.. We loved the parrot they have at the reception, its so entertaining
5 out of 5
by Uttam

Clean Hotel

Posted Jan 3, 2017 on Hotels
It was a great stay. Loved it.
2 out of 5
by Vivek

Not worth the price.

Posted Dec 29, 2016 on Hotels
The hotel is not according to standards we expected. Rooms are clean but small and the staff is ill trained and doesn't speak any language other than Kannada. Not worth what they charged.
5 out of 5
Recommended
for Everyone
by A verified traveler from London, UK

Great Hotel with wonderful service

Posted Sep 19, 2015
Pros: Room upgrade at 50% cost!
Cons: Wish they had their own travel desk
Location: Very peaceful location. Visit Iskon temple and Kukkarahalli lake, very close to the property. Other famous places are chamundi hills, KRS & Palace
Staying with Suvarna Residency was a wonderful experience with great service, amazing south Indian food and comfortable rooms. The front office staff was very friendly and helped us arranging taxi, guide and sight seeing. Ask for Mr. Kashyap (Seemed to be the owner), he shall help you with his local knowledge. We even got room upgrade for 50% cost to a better and more spacious room. Thanks for Suvarna Residency management team, will visit again soon..! :)
Comment from Hotel Management
Sep 24, 2015 by Rashmi, Hotel Management
Hello Navya, Hope you had a safe and pleasant journey. Thank you for the wonderful feedback, Looking forward to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dubai, UAE

Nice economy hotel in prime location of Mysore

Posted Sep 14, 2015
The hotel is located in a very decent locality close to many tourist attractions and shopping centres. The front office staff was very kind and allowed us to take the room before the check in process as we were very tired. The hotel staff was very humble and pleasing. Room was neat and well maintained. Service was good and food was excellent. They have in house vegetarian restaurant attached where we were escorted by a room boy for complimentary breakfast. I was happy to see they provide package water and morning newspaper as complimentary. We were given good info about local places and they arranged taxi for local sight seeing. Overall the stay was very comfortable and I recommend this hotel for economy travellers.
Comment from Hotel Management
Sep 24, 2015 by Rashmi, Hotel Management
Thank you for the wonderful feedback Rahul. Hope you had a safe and pleasant journey. Looking forward to see you again soon.
1 out of 5
by Shikha from Bhilai,Chhattisgarh

Bad behaviour spoiled the stay

Posted Oct 28, 2013
Pros: Food was good
Cons: Behaviour of the OWNER as it is replicated by staff
Location: Easy connectivity to all sightseeing places.
When we reached the hotel ,the staff at reception didnot give proper response.He said that our booking was not confirmed which was quite shocking.However,we showed the print-out of the confirmation mail.Then ,we were allotted rooms which were not made up.On our insistence,the rooms were cleaned ,bedcovers changed etc.On the same day in the evening,we were told that our booking is not confirmed and that they had not received any payment from Expedia.They were showing us their bank account vouchers.When we insisted that we had already made payment through Expedia,the owner of the Hotel said that they donot have any understanding with Expedia.We were completely shocked and upset by such behaviour of the owner.He said -I WILL NEVER ALLOW YOU AGAIN IN MY HOTEL! Having travelled world wide ,we had never come across such humiliating experience.We had booked through Expedia ,going by the excellent reputation.On the last day ,the hotel staff demanded the entire amount of stay (hotel tariff).The only consolation available to us were our friends who were locals of Mysore.They had to intervene and sort out the matter.Infact, my children and I went to railway station with our luggage while my husband was held back.All the while we wooried as to whater he would make it to staion on time.By God's grace with the help of our friend's , my husband could reach the station just on time. Please check with the hotel authorities so that no other tourist faces such harrowing experiences.
Comment from Hotel Management
Sep 11, 2015 by Pradeep Kashyap, Hotel Management
Hi Michael, the Hotel management has been changed now from July 2015. We have renovated and have made lots of improvement in hotel features and facilities. Please do visit us again on your next visit to Mysore. Hope to see you again soon.
2 out of 5
by A verified traveler from UK

Suvarna - quite far from the city centre

Posted Dec 31, 2011 on Hotels
This hotel was ok, a bit over priced, for the same price I have stayed in better hotels in India and within the same state. Its not very close to the train station or any of the sight seeing places. The staff were helpful although i did get some information from them which was wrong, but it was christmas day and so probably an unusual case. The restaurant adjoined with the hotel was quite reasonable and the staff were very friendly.
Comment from Hotel Management
Nov 14, 2015 by Hi Michael, Hotel Management
Hello Sir/Madam, the hotel management is changed from Sept 2016. We have done a lot of renovation and improved the quality of service with better trained staff and offering value added services like complimentary breakfast, Free wifi, complimentary pakage water and morning newspaper etc. Kindly visit us again and see the difference. Hope to see you again soon. Thanks Management Suvarna Residency
3 out of 5
by A verified traveler from Bangalore

My Trip to mysore and stay here

Posted Sep 7, 2011 on Hotels
Good: This room stay is in a decent residential location with nearby shopping places and restaurants. I wouldnt say this is a hotel, its a room-stay option or Lodge. Hot water all thru the day. decent Television Tea / coffee of request - at cost - not free Bad: Bad car parking area. I had booked a Deluxe Non-AC room thru Hotel.com and the reception lady gave me a tiny standard room (got to know from the room boy). I had to argue with her to get my deserved deluxe room. This is a matter of trust where I feel I was cheated.
Comment from Hotel Management
Nov 14, 2015 by Hi Michael, Hotel Management
Hello Sir/Madam, the hotel management is changed from Sept 2016. We have done a lot of renovation and improved the quality of service with better trained staff and offering value added services like complimentary breakfast, Free wifi, complimentary pakage water and morning newspaper etc. Kindly visit us again and see the difference. Hope to see you again soon. Thanks Management Suvarna Residency