Ratings based on 1,071 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 21, 2017
Staff was very friendly and helpful. Hotel was centrally located for our plans to visit various sites.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2017
Cons: We
Good for family to stay. No complain. Hope more options for breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Hampshire

Centrally located

Posted Jul 4, 2017
Pros: I stay at Hampton hotels every trip because they are always clean friendly and have everything we need.
Right off the highway and within walking distance of everything we needed
2 out of 5
by A verified traveler

Not at the Hampton Level

Posted Jun 28, 2017
Below expectations for a Hampton. Bad shower, sticky room floor, old bed, etc.
5 out of 5
by william

This traveler left a rating score only Posted May 19, 2017 on Hotels
5 out of 5
by Jimmy

I will be back! :)

Posted May 14, 2017 on Hotels
Could not have had a better time. Stayed two nights. Room was truly impeccable. The bed was very comfortable and breakfast was better than most restaurants. I even had some time for the pool and was so happy I took the time. Haven't been in a pool in over 10 years!!! Thank you for everything. Will be back!
5 out of 5
Recommended
for Everyone
by A verified traveler

Annual trip to Mystic

Posted May 12, 2017
Have stayed numerous times. Always more than pleased with hotel, staff, etc.
2 out of 5
by A verified traveler

Great staff, room smelled of stale smoke :(

Posted May 1, 2017 on Hotels
The staff were very nice, but we don't think we would stay here again given the price and our experience. We chose this hotel because we were traveling with our dog, and we liked they didn't charge extra for pets (ours is so tiny, clean, and quiet there is no extra cleaning/hassle required on the part of the hotel, so we feel a bit suckered by hotels that require us to pay extra for him), anyway... At first our room seemed quite nice, but a bit after we put the heater on and it warmed up it smelled like stale cigarette smoke. To be fair to the staff, we didn't complain since the only alternative would have been to change rooms, and it was late and we were far too exhausted to deal with that. The windows weren't the sort that opened, so there wasn't really anything we could do. We are disappointed, however, since this was listed as a non-smoking hotel, so this shouldn't have happened in the first place. So, curses to whomever stayed in that room before us and smoked, you are a jerk! In the light of the next day, we noticed the room was a bit shabby - there was plaster covering a repair in the ceiling that was unfinished, the corners of the bathroom weren't clean, one of the corners had plaster that was disintegrating, and the sink counter had a large crack in it. Thankfully we were able to distract ourselves from this with the complimentary breakfast, which was better than expected and contained enough bacon to drown our sorrows.
5 out of 5
Recommended
for Everyone
by A verified traveler from ct

nice hotel close to casino

Posted Apr 26, 2017
Pros: clean
Location: there is lot's to do in area
awesome room and breakfast, plenty of parking.Staff was very friendly and helpful.
4 out of 5
by Michael

This traveler left a rating score only Posted Apr 23, 2017 on Hotels