Ratings based on 1,452 Verified Reviews

4.1 out of 5
84% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 20, 2018
5 out of 5
by A verified traveler from Boston, MA

Posted Jun 16, 2018
We love this hotel! It was right across for the aquarium and plenty of shops and restaurants nearby in addition to what is offered at the hotel. The pool could have been a little warmer and better/larger towels in the pool area. We were surprised there were no crib rails available since it is a kid friendly destination. Can’t wait to visit again!
4 out of 5
by A verified traveler from Allentown

Posted Jun 14, 2018
Shuttle service was excellant. Drivers were very polite and helpful. Had cell number, gave them a call, picked up at location.
Comment from Hotel Management
Jun 18, 2018 by Terri, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Posted Jun 5, 2018
Comment from Hotel Management
Jun 18, 2018 by Terri, Hotel Management
Thank you!
5 out of 5
by A verified traveler

Posted May 29, 2018
Just what I expect from Hilton. Great friendly staff, clean common areas and rooms!
Comment from Hotel Management
May 29, 2018 by Terri, Hotel Management
Thank you!
2 out of 5
by A verified traveler from Mystic, Ct

Loud boisterous people overtake the hotel

Posted May 29, 2018
I was disappointed that a large crowd of people, apparently there with many friends and family overtook the hotel and it’s facilities. They seemed to control the hotel atmosphere. Kids were screaming in the hallways. They dominated the pool to the point that everyone else left. The block the entrance says and made it iddofcult for people to walk by as they were drunk and shouting. Staff could not control it. Very disappointing. Seemed like the ran the place and not staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 22, 2018
Just as advertised staff was greatBrueberry caught the ball and clean
Comment from Hotel Management
May 24, 2018 by Terri, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, convenient location

Posted May 14, 2018
.Nice hotel, convenient locationkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
Comment from Hotel Management
May 16, 2018 by Terri, Hotel Management
Thank you for staying with us!
3 out of 5
by A verified traveler

Posted May 11, 2018
Hotel staff was very nice except when we went to the bar at happy hour. 2 bartenders 1 male 1 female. My husband and I sat down and got the female bartender and we ordered. A couple sits down next to us and gets the male bartender who greets them and begins to tell them the happy hour specials. We were surprised they had any.
Comment from Hotel Management
May 11, 2018 by Terri, Hotel Management
I apologize for this, and will review with the bartenders. I do hope overall you had a good stay. Thank you for choosing us.
5 out of 5
by A verified traveler

Posted May 8, 2018
Comment from Hotel Management
May 11, 2018 by Terri, Hotel Management
Thank you.