Ratings based on 1,578 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Monroe, NY

First Time at Howard Johnson

Posted Dec 10, 2017
Pros: Clean room. Quiet Courteous front desk staff
Cons: Free breakfast should be offered.
Location: Mystic Aquarium Foxwoods
It was my first time staying at a Howard Johnson and I was surprisingly impressed. Wanted a hotel close to Foxwoods (that would not be too expensive). Read the reviews on Howard Johnson and decided to try it. Reviews were correct- very clean hotel. Also very quiet--not sure if that was because we stayed during non-peak season. The lady at the front desk (sorry I didn't get her name) was very pleasant. Informed us if we ate at Friendly's located a few feet away from hotel, we should show our rm card and receive 10% off. We did eat breakfast there and did receive 10% off. Although the hotel was @ 15 minutes away from Foxwoods, I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 10, 2017
Hotel room was clean. Good location to attractions in Mystic and not far from Foxwoods.
Comment from Hotel Management
Dec 11, 2017 by Terry C, Hotel Management
Thank you for staying with us, we look forward to seeing you again
4 out of 5
Recommended
for Everyone
by A verified traveler from connecticut

Posted Dec 10, 2017
Nice hotel right across the street from mystic village and the aquarium. If you go to diner or friendlys you get 10% off. I would recommend this hotel it’s great for a weekend stay
Comment from Hotel Management
Dec 11, 2017 by Terry C, Hotel Management
thank you for the great review. we are happy it was a good stay and look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from NEW YORK

NIce hotel located near attractions

Posted Dec 4, 2017
Pros: The location
This is my second visit to this hotel. I have always encounter friendly staff. If you have any problems it will be quickly resolved. It is in a good location near many attractions. The diner next door has good food and friendly staff, which you get 10% off the bill if you are a hotel guest. I really have no negative feedback on this facility.
Comment from Hotel Management
Dec 5, 2017 by Terry C., Hotel Management
Thank you for staying with us. I am happy it was a good one and do hope to see you again
3 out of 5
Recommended
for Everyone
by A verified traveler

Its okay for a couple night stay.

Posted Dec 4, 2017
Pros: very close to mystic seaport
Cons: the front desk employees , Dont advertise room with a view when your just looking at the parking lot of another hotel.
Location: great dinner and cute shopping district
Room was very clean we couldn’t use the balcony which was odd the pool you could tell was kinda old and we hated how the vending machines only took credit cards. The front desk personnel was kinda rude not entirely friendly except when checking out. It was okay for the price but i would not spend more then a couple of days there.
Comment from Hotel Management
Dec 5, 2017 by Terry C, Hotel Management
Thank you for letting us know about your stay with us. We are sorry it was not a good one. I apologize if the staff was rude to you and will look into that. As for the balcony they are open to use? I do hope you will give us another chance to show you we can do better
5 out of 5
Recommended
for Everyone
by A verified traveler from Massachusetts

Excellent place to stay

Posted Dec 3, 2017
Pros: The location and the cleanliness
Cons: water pressure was not great, but adequate
Location: There are restaurants, shopping, Mystic Acquarium, Foxwoods casino
This hotel is centrally located right across the street from The Steak Loft and next door to the Mystic Diner.It has been completely renovated, all the rooms have been painted, carpets are new and the room was spotless and even included handicapped bars in the bathroom.
Comment from Hotel Management
Dec 5, 2017 by Terry C, Hotel Management
Thank you for letting us know about your recent stay with us. We look forward to seeing you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 3, 2017
Just a night stay for a time at the casino. It was quiet and comfortable
Comment from Hotel Management
Dec 5, 2017 by Terry C, Hotel Management
Thank you for staying with us,. we look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 26, 2017
Overall it was good for one night. Just a little upset I couldn't the jets in the hot tub to work.
Comment from Hotel Management
Nov 27, 2017 by Terry C, Hotel Management
Thank you for letting us know about your stay with us. I am sorry you were unable to get the jets working was it because the switch outside the door did not work? We hope you will give us another chance to show you we can do better
4 out of 5
Recommended
for Everyone
by A verified traveler

Great stay

Posted Nov 26, 2017
Close to old mystic village, seaport and aquarium. Short drive to foxwood casino and outlet mall. Very relaxing multi day stay over the thanksgiving break. Great price, highly recommend.
Comment from Hotel Management
Nov 27, 2017 by Terry C, Hotel Management
Thank you for letting us know about your stay with us. We hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from City

Comfortable Stay that felt upscale

Posted Nov 21, 2017
Pros: Clean, Modern feeling design in the rooms
Cons: The doors between the hallways were heavy/slammed. Hard to get through with luggage.
Location: The friendly's across the street gives a discount to those staying at HJ.
I don't stay in hotels very often, less than 5 times a year, but I really enjoyed my stay here. The front desk was helpful as I had several questions about the area. I wish I hadn't had to leave at 4am the morning after my stay, as I could have slept a lot longer in the comfy bed! Also they have a cool saltwater fish tank in the lobby. Those aren't cheap or easy to maintain. Neat.
Comment from Hotel Management
Nov 27, 2017 by Terry C, Hotel Management
Thank you for your great review, we are happy it was a good one. we are working on the hall doors to make them easier to use, We do hope to see you again.