Ratings based on 2,421 Verified Reviews

4.2 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Beverly, MA

Jacuzzi

Posted Mar 19, 2017
The room was gorgeous and comfortable and so was the bathroom. When I turned on the jacuzzi jets, dirt and hair came out of it. When we called they just immediately switched our rooms. The second room had a bed that looked smaller and felt like it was about to break. When I called, the night shift manager stated it was because it's a spring mattress and our original room was a tempurpedic. When we turned on the jets in the jacuzzi in the new room, dirt and hair came out of that one too. So we called again, and she sent up someone to clean the jacuzzi in the first room we were in. The cleaner was very nice, except we didn't need the jacuzzi to be cleaned, it's the jets that weren't clean. So for the duration of our stay, we had to run the jets first and clean the jacuzzi up before getting in. Especially because they wouldn't answer our calls anymore unless we went down in person.
4 out of 5
Recommended
for Everyone
by A verified traveler from western massachusetts

Convenient to Foxwoods and Mystic

Posted Mar 17, 2017
Very quiet, pretty area. Stop asking me to add more to my review or I will never fill one out again
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel experience!

Posted Mar 11, 2017
Had a wonderful stay! A little getaway with all you need right there at the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from ct

Best mattress

Posted Mar 11, 2017
The mattress in my room was excellent slept like a baby
3 out of 5
Recommended
for Everyone
by A verified traveler from m

call and request your preference in rooms.

Posted Mar 9, 2017
In looking at the pics on line I booked a presidential suite bc in the pics it appeared that the hot tub was in the bathroom not in the bedroom, like the pics for the Venetian suite. But my room was exactly like the Venetian suite. When I called the front desk they said that I did indeed have a presidential suite, the difference was I had a fireplace. The fireplace, by the way is very small and not useful. Otherwise it was a nice stay
5 out of 5
Recommended
for Everyone
by A verified traveler from K.

Nice hotel close to Historic Mystic and Foxwoods!

Posted Feb 22, 2017
My boyfriend and I decided to go on a weekend getaway and we're very happy with our choice! The staff was absolutely wonderful and accommodating. The hotel was very clean and they even offered free Starbucks coffee! The hotel offers shuttle service to Foxwoods Casino which was very convienent. I definately recommend this hotel. It's located close to the casino as well as hysteric Mystic, CT.
5 out of 5
Recommended
for Everyone
by A verified traveler from port jefferson new York

Foxwoods getaway

Posted Feb 12, 2017
Was greeted warmly by the front desk staff. Large room, small restaurant for a cozy dinner or breakfast . Room exceeded our expectations. Super easy checkout- even got a $20 coupon for our next visit. Free shuttle to foxwoods as well. Great experience!
5 out of 5
Recommended
for Everyone
by A verified traveler

Will be back!

Posted Feb 3, 2017
This hotel was amazing, the staff was wonderful! The rooms were clean!
5 out of 5
Recommended
for Everyone
by A verified traveler

clean

Posted Feb 3, 2017
Very clean and friendly. I would stay here again! Easy parking too!
5 out of 5
Recommended
for Everyone
by A verified traveler from bristol rhode island

Nice hotel just 2 miles from Foxwoods

Posted Jan 18, 2017
I def will return everything was awesome right near Foxwoods everyone was very nice