Lobby

Reviews of Hilton Garden Inn Preston Casino Area

3 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 1174 out of 1904 reviews" "
Rating 8 - Good. 429 out of 1904 reviews" "
Rating 6 - Okay. 155 out of 1904 reviews" "
Rating 4 - Poor. 72 out of 1904 reviews" "
Rating 2 - Terrible. 74 out of 1904 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch property in regards to cleanliness, surrounding area and proximity to casino
Stayed 2 nights in Mar 2024

10/10 Excellent

Dahian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Dennis, Halfmoon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was close to the Foxwoods casino
Stayed 1 night in Mar 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
FAST CHECK IN
Stayed 1 night in Mar 2024

10/10 Excellent

Aliya-Marie, Worcester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here!
Stayed 1 night in Nov 2023

2/10 Terrible

JAMES

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The manager Edina charged our room a smoking fee of $250 neither one of us smoke! I talked to her and she was very rude and asked her on what grounds she charged my card and she said I smelled smoke and that's good enough no refund period! I then had the owner call me and he was just as rude saying they had pictures of ashes on the end table (again neither one of us smoke) they sent me the pictures and what I saw was another room because the phone was on the wrong side of the lamp and carpet was completely different color and it looked like someone just dumped a bunch of ashes on the table! Now who would leave that knowing you would be charged! Long story short no refund per the owner! I would not stay here ever again they are scammers and are very rude to their guest. Must need the money and I sure as hell can't afford $ 250 dollars
Stayed 1 night in Mar 2024

10/10 Excellent

Corbyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. The staff was amazing. Very convenient to the casino however, the only thing I wish they had was a shuttlebus. The reason why we stayed here was not only because the facility was beautiful, but it was close to the casino and thought there would be a shuttle bus to get us back-and-forth. We had to take a Uber Uber both ways. it would’ve been more convenient if the shuttle service was still available other than that we had a great day and enjoyed being there
Stayed 1 night in Mar 2024

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 1 night in Mar 2024

8/10 Good

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire facility and property was spotless!!! Staff were super friendly and helpful!
Stayed 2 nights in Mar 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing fun weekend getaway! The place was very clean & the hot tub in the room was an amazing experience .
Stayed 2 nights in Feb 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 1 night in Mar 2024

10/10 Excellent

Cynthia

Liked: Staff & service, property conditions & facilities
Everything so far is nice
Stayed 1 night in Mar 2024

10/10 Excellent

angelina

Traveled with partner
Liked: Property conditions & facilities
Everything
Stayed 1 night in Mar 2024

10/10 Excellent

Hilmer, New Haven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Tania, Millbury

Stayed 2 nights in Mar 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Lucy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the stay overall. The pillows were not to my taste though. Didn't realize that I could have called for different ones. Wish there were instructions regarding the heating vents. Didn't sleep well bc of the noise and didn't know how to resolve the issue.
Stayed 1 night in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2024

8/10 Good

Frank

Stayed 1 night in Feb 2024

2/10 Terrible

Kristin

had zero room for accommodation
Stayed 1 night in Feb 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe and very welcomg
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, convenient and close to Foxwoods, clean and quiet.
Stayed 1 night in Feb 2024

2/10 Terrible

Brianna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

4/10 Poor

Betty

Traveled with family
Liked: Cleanliness, property conditions & facilities
Ran out of toilet paper literally when we got there and for$355 for one night I should of had a whirlpool tub nothing exciting won't spend that again but def. Ok just super overpriced
Stayed 1 night in Feb 2024

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Matthew

Stayed 1 night in Feb 2024

10/10 Excellent

Jenese

Liked: Staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I lived my handicap room. Staff very nice. Breakfast great.
Stayed 1 night in Feb 2024

8/10 Good

Travis

Stayed 1 night in Feb 2024

10/10 Excellent

sonia

Stayed 1 night in Feb 2024

6/10 Okay

Laura

Stayed 1 night in Feb 2024

6/10 Okay

Francisco

Liked: Cleanliness
Clean
Stayed 1 night in Feb 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t have any complaints
Stayed 1 night in Feb 2024

8/10 Good

maureen, St Petersburg

Stayed 1 night in Feb 2024

8/10 Good

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to casino
Stayed 1 night in Feb 2024

10/10 Excellent

shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly and helpful and the hotel and our room were both very clean
Stayed 1 night in Feb 2024

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2023

8/10 Good

Dawn

Traveled with family
Liked: Amenities, property conditions & facilities
Great to have room service. The women was so nice, brought it right up to my room. Was perfect after a long day walking around.
Stayed 2 nights in Jan 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
N
Stayed 1 night in Jan 2024

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very friendly and hospitable. Great place to stay when visiting Foxwoods, more cost effective than the resorts.
Stayed 1 night in Jan 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Monica

Disliked: Staff & service, amenities, property conditions & facilities
The room i booked and the room i got when i got there were two completely different rooms. Very upset. No accommodations.
Stayed 1 night in Dec 2023

8/10 Good

Lloyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and staff
Stayed 1 night in Jan 2024

8/10 Good

phil

Stayed 1 night in Jan 2024

10/10 Excellent

JOHN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property at a very reasonable price
Stayed 1 night in Jan 2024