Ratings based on 1,081 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hipster Hilton Hotel

Posted Jan 31, 2016
Everything was perfect from beginning to end! Very friendly staff at check-in, asked us for floor preference, lobby and lounge were modern but comfy, outside space with fireplaces looked amazing! There was a live band playing til 10pm in the restaurant, which had great drinks and attentive servers. We didn't eat there but the gentleman next to us had a burger which smelled indescribably delicious. Room was clean, quiet, beds were comfortable, and there were softer and firmer pillows to accommodate different preferences. Shower warmed up quickly and had excellent water pressure. Tub was probably the cleanest hotel tub I have ever encountered. Check out was quick and the hotel breakfast buffet was abundant, quite yummy and reasonably priced. Free parking was a plus and the surrounding area had a Starbucks and several other shops and restaurants within walking distance. We will very likely come back for another stay!
Comment from Hotel Management
Feb 3, 2016 by Terri, Hotel Management
Thank you!!! We are all so pleased you enjoyed your stay. Our hotel can't be beat. Thank you for choosing us and for your very nice words. See you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice, great location, excellent staff

Posted Jan 24, 2016
Decent place. Room was pretty small, and breakfast was pretty steep for what it was. We went in January and the indoor pool was very cold. Staff was great and the bed was nice. Overall a good stay, but pricey.
Comment from Hotel Management
Jan 27, 2016 by Terri, Hotel Management
Thank you for this feedback. Our location and team can't be beat. We do hope to see you again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Stayed overnight while going to Foxwood's.

Posted Jan 3, 2016
Pros: It's clean the staff is friendly.
It's easy access to the highway and the rooms are large and clean.
Comment from Hotel Management
Jan 6, 2016 by Terri, Hotel Management
Thank you!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place to stay!

Posted Dec 25, 2015
Temp control was a little difficult but awsome hotel!
Comment from Hotel Management
Dec 29, 2015 by Terri, Hotel Management
Thank you for your 5 star review!
2 out of 5
by A verified traveler

Room

Posted Dec 21, 2015
Loud room and bathroom dirty would not recomend. It was a corner room room 100 noisy till midnight The irons bar was really nice
Comment from Hotel Management
Dec 22, 2015 by Terri, Hotel Management
I am so sorry about your room. We will definitely look at this room and fix the issues you experienced. Thank you for letting us know. Again I apologize, and do hope you will be back. I am glad you enjoyed our new restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean hotel in a great location

Posted Nov 29, 2015
This hotel is very clean and in a great location, walking distance to Aquarium and shopping with outlet shopping and casinos very close by.
Comment from Hotel Management
Nov 30, 2015 by Terri, Hotel Management
Thank you. Our location is fantastic. I am so pleased you enjoyed the area. We will see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wappingers Falls,NY

Stunning & Loud!

Posted Nov 29, 2015
The hotel was absolutely stunning! I greatly enjoyed the courtyard with the gas fireplaces outside, live band, and the cleanliness of the entire vicinity. My one complaint would be the level of noise you could hear from the lobby. There were children playing, screaming, and running around, and the sound echoed into our room. It was as if the children were in our room with us. This greatly hindered our sleepy, after traveling several hours to get there, and didn't have a quiet setting until 3:00 A.M. making us exhausted for the next day.
Comment from Hotel Management
Dec 2, 2015 by Terri, Hotel Management
Thank you! I am so glad you enjoyed our hotel and our renovations. I do apologize about the noise and will see if anything can be done about this. I really appreciate this feedback and thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from CT

Great location. Right across from aquarium.

Posted Nov 23, 2015
Hotel was great. Breakfast buffet was excellent and staff couldn't have been more friendly. It's hard to win me over but this hotel is great.
Comment from Hotel Management
Nov 25, 2015 by Terri, Hotel Management
Thank you. So pleased you enjoyed our hotel.
5 out of 5
Recommended
for Getaway With Friends
by Joyce from Franklin Lakes, NJ

A Feeling of Coming Home

Posted Nov 11, 2015 on Hotels
It was great to be back at the Mystic Hilton. The renovations, just completed, are wonderful. It has really given this hotel a fabulous new look. The staff is professional, courteous, and a pleasure to work with. The new management has done a superb job on everything.
Comment from Hotel Management
Jan 16, 2016 by Terri, Hotel Management
Thank you! This feedback means a lot. I am so pleased you enjoyed the hotel and our renovations. We will see you again. Thank you for staying with us.
5 out of 5
Recommended
for Families
by Terri

Posted Nov 10, 2015 on Hotels
Comment from Hotel Management
Jan 16, 2016 by Terri, Hotel Management
Thank you!