Ratings based on 1,717 Verified Reviews

3.9 out of 5
84% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

it was just ok

Posted Apr 26, 2017
we arrived on friday the room was nice ..the shiwer could have been better. then on sunday night around 8pm i heard a dripping in the bathroom and it started to get louder ..so i went to loom and the ceiling in the shower was leaking alot .so i called the front desk they came with a towel so i said no its in the shower. so at around 830 they told us we had to move rooms mind you i have 2 kids and alot of stuff ughh .so they moves ua to a room near the door to the pool so the door was slamming all night then at 4 in the morning the back of hotel wear our door was the garbage truck came and woke up our kids. They need to sound proof the doors .its too lound with the highway right there
4 out of 5
Recommended
for Families
by A verified traveler from Newport, R.I.

Exceeded our expectations

Posted Apr 22, 2017
Pros: The staff was terrific. Very friendly and competent. Room was larger than expected and we loved the fresh, new carpeting.
Cons: TV "clicker" did not work properly, could not adjust the volume level. In-room coffee maker installed awkwardly, inaccessible spot, high, tight shelf
Location: As mentioned above, very close to attractions including Mystic Aquarium, Mystic Seaport, restaurants.
we were looking for a family-friendly, modestly priced hotel/motel for a 2-night stay in Mystic, CT during spring break. The price seemed a very good deal, esp. as this Howard Johnson was very convenient to the attractions we planned to see and it had an indoor pool - BIG with kids. If the weather had been milder, we could, literally, have walked to the key attractions on our itinerary as well as the restaurants. Our experience at the hotel exceeded expectations, esp. for a mid- to low-priced motel chain.
Comment from Hotel Management
Apr 22, 2017 by Terry C, Hotel Management
Thank you for staying with us . We are happy it was a good one and will check the tv remote before we see you again
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 21, 2017
It was good for the price & you can't beat the location.
Comment from Hotel Management
Apr 22, 2017 by Terry C , Hotel Management
Thanks for letting us know about your stay
4 out of 5
Recommended
for Everyone
by A verified traveler from Drexel Hill, PA

Great locaton

Posted Apr 14, 2017
You can go to nearby Mystic attractions easily. If you want to go to Foxwoods or even the beaches in Westerly, RI, you are a short drive( about 20 minutes max) from them. Easy on/off 95.
3 out of 5
Recommended
for Everyone
by A verified traveler from miami

Posted Apr 14, 2017
Hotel under renovations looking good so far. Waking distance from the mystic old village.
2 out of 5
by A verified traveler

smelly and bad AC

Posted Apr 6, 2017
the hotel was having a bad smell . the AC was very old and not comfortable at all the housekeeping is not good
Comment from Hotel Management
Apr 22, 2017 by Terry C, Hotel Management
Thank you for letting us know about your stay. We apologize about the problems and wii address them immediately. We do hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 4, 2017
The conditions of the building/hallways were slightly disappointing, but the room was clean. For the price, it's a good spot. About 20 minutes from Foxwoods w/ food nearby.
Comment from Hotel Management
Apr 22, 2017 by TerryC, Hotel Management
Thank you for letting us know about your stay we are in the process of renovations and do hope to see you again.
3 out of 5
Recommended
for Everyone
by A verified traveler from Gardner, MA.

Central to everything

Posted Apr 4, 2017
Pros: The location and the indoor pool
Cons: It would be nice if the rooms were a little more soundproof, because if you're a light sleeper, the sound of the traffic might keep you awake at night
Location: Foxwoods and Mohegan Sun are 15-20 minutes away. The aquarium and little shops are on the other side of the road. Mystic Seaport is about 10 min.
Stayed here on the spur of the moment, because we couldn't get a room at Foxwoods. The hotel is in a centralized location with the aquarium and shops nearby. There is a Friendlies on one side and another restaurant on the other side, so you can walk to wherever you want to eat. We went swimming in their indoor pool and the water was warm, which was nice. They are doing some renovating, but we weren't there long enough for it to bother us.
5 out of 5
Recommended
for Everyone
by A verified traveler from fitchburg, ma

Spring Break

Posted Mar 27, 2017
Had a great time in Mystic, went to aguarium and other tourist things! Night swimming in the pool, everything was great!
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the location and feel

Posted Mar 26, 2017
This is a wonderful location... nearby all the local attractions and really a very nice place to visit. So close to many other attractions. I always enjoy my stay here... I feel very safe and the staff has always been very helpful.