Good for families
Posted May 16, 2016 on Hotels
It is always irritating when I make a reservation for a certain number of people and then there are not enough towels or pillows. We had to request more towels and pillows so that we each had just 1. Although they were very prompt in getting them to us. The front desk staff was not very helpful about the area. He told us the shops in Olde Village were open until 8 when they close at 6. The restaurant recommendation he gave was really, really disappointing.
The indoor pool was so cold we could not swim, and that is saying a lot for us. It was too bad as we saw several people attempt to get in then leave. Very bad maintance of an amenity they list on their website and one of the reasons we chose the hotel.
We would probably stay there again assuming the price for the one bedroom suite was reasonable because we need the extra room for kids, but will know what to expect next time.