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Reviews of Thames Inn & Marina

2 out of 5
Thames Inn & Marina
193 Thames Street, Groton, CT

Reviews

7.6

Good

Rating 10 - Excellent. 95 out of 258 reviews" "
Rating 8 - Good. 78 out of 258 reviews" "
Rating 6 - Okay. 30 out of 258 reviews" "
Rating 4 - Poor. 31 out of 258 reviews" "
Rating 2 - Terrible. 24 out of 258 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Conroy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Not Clean. Hair in shower. No top sheet for bed.
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little place
Stayed 3 nights in Mar 2024
Response from wayne at the Thames on Apr 4, 2024
thank you for your review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean. The beds were comfortable. Service was great. I genuinely enjoyed my stay.
Stayed 1 night in Feb 2024
Response from wayne at the Thames on Feb 26, 2024
thank you for reviewing the Thames

8/10 Good

Carolyn

Traveled with family
Liked: Staff & service, amenities
The room was clean. Service was pleasant. Loved being so close to the river.
Stayed 1 night in Jan 2024
Response from wayne at the Thames on Feb 2, 2024
thank you for reviewing the Thames

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from wayne at the Thames on Feb 2, 2024
thank you for reviewing the Thames

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2023
Response from wayne at the Thames on Feb 2, 2024
thank you for reviewing the Thames

10/10 Excellent

Karen

Stayed 2 nights in Oct 2023
Response from wayne at the Thames on Nov 15, 2023
thank you for reviewing the Thames

4/10 Poor

doug

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
First the good. Place was clean, good parking cool location, great view The bad Very old furnishings. Looks like mostly apartments now. It is not a marina anymore. Docks are decrepit unsuitable. No boats except the one that is sunken at the dock. 20 years ago I bet this was a cool place. Should not be on Expedia web site
Stayed 1 night in Oct 2023
Response from wayne at the Thames on Oct 24, 2023
sorry things were not what you expected

10/10 Excellent

Judy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
I’d definitely stay again
Excellent service. Bed was too soft for my bad back so Wayne (manager) showed me 2 other rooms until I found a firmer bed. He brought a new coffee pot pot when mine didn’t work. He went above and beyond to make sure we were taken care of. Kitchenette and comfortable chairs made the place easy to stay at.
Stayed 1 night in Oct 2023
Response from wayne at the Thames on Oct 24, 2023
thank you for your review of the THAMES

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Full kitchen, although could be supplied better. Great value.
Stayed 3 nights in Oct 2023
Response from wayne at the Thames on Oct 24, 2023
THANK YOU FOR REVIEWING THE THAMES

4/10 Poor

Julianne, State College

Stayed 1 night in Oct 2023
Response from wayne at the Thames on Nov 9, 2023
sorry your stay was not better

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room and in easy walking distance of a great Italian restaurant. Will definitely stay here again if I am in the area.
Stayed 1 night in Oct 2023
Response from wayne at the Thames on Oct 17, 2023
thank you for the review

8/10 Good

Eric

Stayed 1 night in Sep 2023
Response from wayne at the Thames on Sep 11, 2023
you for reviewing the Thames

10/10 Excellent

Michelle, Swansea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy very friendly room was clean outside the property could use some updating but overall we had a nice stay
Stayed 2 nights in Sep 2023
Response from wayne at the Thames on Sep 4, 2023
thank you for reviewing the Thames

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from wayne at the Thames on Sep 3, 2023
thank you for reviewing the ThamesInn

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from wayne at the Thames on Aug 22, 2023
thank you for your review of the Thames Inn

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from wayne at the Thames on Aug 15, 2023
sorry you stay was not what it it should have been

2/10 Terrible

Robert

Traveled with partner
Disliked: Amenities
Disgusting!!! Do not go there!
Stayed 1 night in Aug 2023
Response from wayne at the Thames on Aug 14, 2023
sorry your stay was not what it should have been

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While I was a little underwhelmed when we first saw it, it’s more of a motel than an inn, it turned out to be a lovely stay. Has everything you could need in the kitchen. Nice shower. Very clean. Walked across the lot and had a great dinner at Paul’s Pasta. We actually purchased more sauce and fresh pasta as our souvenir. Being on the Thames River the views are incredible too. Now if it wasn’t going to rain on Block Island tomorrow I would be one happy Mom. We will be back.
Stayed 1 night in Aug 2023
Response from wayne at the Thames on Aug 11, 2023
thank you for your review

10/10 Excellent

Donna

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that this property is right on the Thames river with spectacular views and breezes along with the superb customer service for manager, Wayne and the spotlessly clean and comfortable rooms. They are super welcoming to good guests and their good dogs. My room was so nice. I had a little deck that was private and looked right out on the Thames river. The kitchen had a full oven and refrigerator. The Wi-Fi was super fast and the TV was great. The bed was comfortable in the room was big and so well appointed and modern. It was a wonderful stay.
Stayed 2 nights in Jul 2023
Response from wayne at the Thames on Jul 31, 2023
thank you for staying at the Thames

8/10 Good

Robert

Stayed 2 nights in Jul 2023
Response from wayne at the Thames on Jul 28, 2023
thank you for your review

2/10 Terrible

Dennis

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Have been staying there over the last twenty years and it has gone downhill. Toilet seal leaking over the bathroom floor, curtains covered with dog hair, and a couch covered in stains. Not worth the money.
Stayed 1 night in Jul 2023
Response from Wayne at the Thames on Jul 10, 2023
Sorry your stay was not what it should have been will address at once

2/10 Terrible

Susan

Traveled with pets, Traveled with family
Arrived after 8 hour drive from Virginia. No one at office. Had to call phone number posted on the office door. someone answered with screaming kids in the background to tell me my reservation made months ago was “lost” & there were no available rooms. Had to go find last minute hotel room elsewhere during peak vacation season. Not happy!
Stayed 1 night in Jun 2023
Response from wayne at the Thames on Jul 1, 2023
i am sorry your trip got messed up it should not have happened i hope everything worked out for you

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service
Remarkably the room has a kitchen. It really is desgned for mariners. Happily i brought supper& breakfast, there were not commercial eateries nearby. Not fancy, kinda rustic. Loved it!!
Stayed 1 night in May 2023
Response from wayne at the Thames on Jun 2, 2023
thank you for taking time to review the Thames Inn

8/10 Good

Paula

Liked: Staff & service
Staff was very friendly and view was nice. Could be cleaner. Very bare bones.
Stayed 1 night in May 2023
Response from wayne at the Thames on May 31, 2023
thank you for reviewing the ThamesInn

10/10 Excellent

Michael

Stayed 1 night in May 2023
Response from wayne at the Thames on May 14, 2023
thank you for taking time to review the Thames

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was on the River. Saw sunsets and full moon over the river. We also saw two submarines. You don't see that everyday. The last thing is that it was close to everything, meaning New London was across the river, Mistic was a short drive. A lot to do in the area.
Stayed 4 nights in Apr 2023
Response from wayne at the Thames on May 4, 2023
thank you for taking time to review the Thames Inn glad you enjoyed your stay

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wayne is a God-sent! The Inn is amazing! <3
Stayed 5 nights in Apr 2023
Response from wayne at the Thames on Apr 20, 2023
thank you for reviewing the thames inn

10/10 Excellent

Maya

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice little place on the water at a lower price.
Stayed 1 night in Mar 2023
Response from Wayne at the Thames on Mar 20, 2023
Thank you for taking time to review the Thames

2/10 Terrible

Christopher

Stayed 1 night in Feb 2023
Response from wayne at the Thames on Feb 17, 2023
sorry your stay did not go well

8/10 Good

Sara

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Wayne was great & got me coffee
Stayed 1 night in Jan 2023
Response from wayne at the Thames on Feb 1, 2023
thank you for the nice review

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022
Response from wayne at the Thames on Jan 2, 2023
thank you for reviewing the Thames

4/10 Poor

Aleksey

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Smell like someone was smoking inside
Stayed 1 night in Nov 2022
Response from wayne at the Thames on Nov 19, 2022
i am sorry your stay was not good will address this issue

2/10 Terrible

donna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival...somewhat concerned about conditions...but lets start with the worst situation. I reserved two rooms thru expedia. Even had communication on location of rooms. The other party paid with their credit card for their room. I was told I had not been billed and would be billed. In reviewing American Express today...billed for two rooms on 11/5/2022 and again for 1 room. The other party has been billed as well. Ladley and Young. Review the records. So disappointed and was willing to excuse the condition of the property. Full dispute will begin immediately.
Stayed 1 night in Nov 2022
Response from wayne at the Thames on Nov 17, 2022
sorry for mix up have resolved issue

10/10 Excellent

Jessica

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying by the water and watching the boats. The rooms were almost soundproof. The people were nice and helpful.
Stayed 6 nights in Nov 2022
Response from wayne at the Thames on Nov 12, 2022
thank you for taking time to review the Thames

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here!
I love it here, this is such an amazing home away from home. In the heart of Groton with the feeling if being on the outskirts of town.
Stayed 1 night in Sep 2022
Response from wayne at the Thames on Sep 29, 2022
thank you for taking time to review the Thames

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spotless room!
We stopped here overnight on our way from Maryland to Maine. Check in was quick and friendly and the room was SPOTLESS! In the evening we sat out by the water and the view was beautiful. I noticed there were nice grills outside which was nice, we didn't use because it was a one night stay. My husband and I would definitely stay here again.
Stayed 1 night in Aug 2022
Response from wayne at the Thames on Sep 10, 2022
thank you for reviewing the Thames

4/10 Poor

Natasha

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room ok and somewhat clean. It smelled of cigarette smoke, the bed, the pillows etc. The person that checked us in was nice but the outside and halls was absolutely filthy. Felt like I was at a rundown cheap motel. The hallway was small and felt creepy.
Stayed 1 night in Aug 2022
Response from wayne at the Thames on Sep 5, 2022
sorry your stay was not it should have been will address these issues

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from wayne at the Thames on Sep 1, 2022
thank you for reviewing the Thames

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay Along the Coast!
Highly recommend Thames Inn & Marina! Hidden gem with great rooms, even equipped with a kitchen and beautiful views of the Thames River. Wayne, the owner, is nicest man you can meet, which makes staying there extra special and looking forward to returning for a weekend visit soon. We brought our 2 dogs who also loved their visit - very dog friendly! The Inn is a great location to stay for exploring all kinds of activities, restaurants, shops, and night life along the coast - the Inn is right in the middle of it all!
Stayed 2 nights in Aug 2022
Response from wayne at the Thames on Aug 24, 2022
thank you for reviewing the Thames

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful place to stay! There are incredible views of the water and all the ships that come through. The rooms are amazing and have plenty of amenities. The staff is so nice and friendly and always making sure you have everything you need. We will definitely be returning in the future!
Stayed 4 nights in Jul 2022
Response from wayne at the Thames on Aug 10, 2022
thank you for your reviews of the ThamesInn

10/10 Excellent

Sarah Elizabeth

Traveled with partner
Liked: Staff & service, amenities
This place was not the cleanest, but the staff was absolutely amazing, and so accommodating.
Stayed 3 nights in Jul 2022
Response from wayne at the Thames on Aug 1, 2022
thank you for the review

10/10 Excellent

Charles

Stayed 3 nights in Jul 2022

8/10 Good

Julia

Traveled with group
Liked: Cleanliness, staff & service
Pretty clean, friendly staff, could hear the upstairs neighbors walking
Stayed 1 night in Jul 2022
Response from wayne at the Thames on Jul 25, 2022
thank you for taking time to review the Thames Inn

4/10 Poor

Nelson

Business traveler, Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
This property is in a very industrial and run down area. It’s the kind of property that is a motel but people rent monthly. My wife wouldn’t even sleep under the blankets and no way was she going to get in the shower. 😳
Stayed 1 night in Jul 2022
Response from wayne at the Thames on Jul 20, 2022
sorry your stay was not what it should have been i shall address issues

10/10 Excellent

Lynn

Traveled with partner
Liked: Staff & service
Nice, clean, great location
Stayed 1 night in Jul 2022
Response from wayne at the Thames on Jul 20, 2022
thank you for reviewing the thames

6/10 Okay

Pamela

Traveled with partner
Liked: Cleanliness, staff & service
It was ok. It has been upgraded, it seemed clean. Even though there was a full kitchen, nothing to cook or eat with. Bring your own. It was quiet.
Stayed 1 night in Jul 2022
Response from wayne at the Thames on Jul 6, 2022
thank you for reviewing the ThamesInn

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very easy to find The room was very nicely remodeled Close enough to public ocean beaches and Mystic Seaport
Stayed 1 night in Jul 2022
Response from wayne at the Thames on Jul 6, 2022
thank you for reviewing the ThamesInn

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always wonderfully relaxing and wonderful care
Stayed 2 nights in Jun 2022
Response from wayne at the Thames on Jul 6, 2022
thank you for reviewing the ThamesInn