Ratings based on 55 Verified Reviews

4.4 out of 5
100% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by Matthew

Great beachfront hotel

Posted May 10, 2017 on Hotels
Sea Valley was a lovely place! We had one of the bungalows directly on the beach. I couldn't have asked for more. It was a nice place, out of the way, so we could go and easily relax!
Comment from Hotel Management
May 23, 2017
Dear Matthew, Greetings from Sea Valley Hotel & Spa! We are happy to know that you've enjoyed your stay in our resort. Thank you for this wonderful review and for your time you've spent on writing it. We hope to welcome you to Sea Valley Hotel & Spa in near future! Warm Regards, Milana.
5 out of 5
by A verified traveler

Perfect Holiday Retreat

Posted Apr 23, 2017 on Hotels
Fantastic stay. Very peaceful hotel. Staff were incredibly friendly, good food and a lovely place for a family holiday. The view over the beach was simply beautiful. Highly recommend this lovely hotel.
Comment from Hotel Management
Apr 26, 2017
Dear Valued Guest, Thank you so much for these kind words of praise regarding your stay in Sea Valley Hotel & Spa! The compliments are highly appreciated! I'm happy you enjoyed your holiday and hope to welcome you to our resort in near future. Thank you. Best Regards, Milana.
5 out of 5
by PRANOY

very clean property and well maintained.

Posted Mar 23, 2017 on Hotels
The property is small but amazing. I simply loved the beach front villa with private pool. The staff are very friendly and ready to go a extra mile to help you.
Comment from Hotel Management
Mar 25, 2017
Dear Pranoy, Thank you very much for your kind feedback! We appreciate the time you have spent on writing this review. I am happy to learn you enjoyed your stay with us! Hope to welcome you in Sea Valley Hotel & Spa again !Best Regards, Milana.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hamilton, ON Canada

Beautiful room and view

Posted Feb 22, 2017
Pros: The rooms were beautiful, and the staff were great. The beach was very private and well maintained.
Cons: Restaurant food quality for certain items, and a bit more guidance for servers around such things as bringing drink orders before food, and follow-up.
Location: The location was secluded. There wasn't really anything in walking distance. But a short scooter ride away is Nathon pier with restaurants and shops.
The hotel is a bit secluded; not walkable to anything of interest although a short scooter ride will get you into shops, restaurants, etc. The room was incredible; we had a beachfront room and the view was wonderful and it was very private. Unfortunately the restaurant isn't as good as we were expecting from other reviews. The servers are eager to please but it seems they are still learning about efficiency. The breakfast was decent, although the coffee is awful. We arrived late our first day so wanted to order something quick; tried for Sushi but were told they didn't have any so settled on a pizza which turned out to be a very small, frozen pizza. I would suggest removing that from the menu, especially for the price of it. We dined on the beach for Valentine's day and got BBQ seafood dishes which were well prepared. We would recommend the hotel for the room, view, and privacy.
Comment from Hotel Management
Mar 1, 2017 by Milana, Hotel Management
Dear Lindsey, First of all I would like to thank you for choosing Sea Valley Hotel & Spa for your stay in Koh Samui. Secondly, I would like to thank you for the time you have taken on writing such a useful review. It is very important for us to know our strong and weak sides. The reviews like yours help us to improve. I am glad to know that you loved the room and enjoyed beach facilities. With regards to our restaurant please be informed that your concern is taken seriously and we are doing our level best to improve the areas you have mentioned. Once again thank you and we hope to welcome you in Sea Valley Hotel & Spa soon. Best Regards, Hotel manager.
5 out of 5
Recommended
for Couples
by A verified traveler

Great holiday!

Posted Dec 13, 2016
I absolutely recommmend this wonderful paradise! Stayed here with my wife and our little son and loved the place. Everything in this lovely resort was exceptional: the villa is clean and spacious, the beach is well taken care of(not crowded, always clean), the food is always delicious! Have to mention their excellent breakfast: big selection of fresh fruits, many different kinds of teas, good variety of freshly baked pastries(muffins, croissants, chocolate danish, and my personal fave is almond croissants mmm yummy)! We were staying in beach front villa which has the best view and offers a direct access to the beach. Loved the private pool! And last but not the least - super friendly staff. They are always ready to help and answer any of your questions.
Comment from Hotel Management
Dec 16, 2016 by General Manager, Hotel Management
Dear Guest, It's a big pleasure and honor to read reviews such as yours. We thank you for the time you have spent on writing this comment as well as the kind words you expressed towards our resort. I am glad we could deliver great service and you appeciated our efforts. It's good to learn that you enjoyed your stay with us and we hope to welcome you in Sea Valley Hotel & Spa in the near future. Thank you once again. Best Regards, Milana.
4 out of 5
by A verified traveler

Good for relaxing and unwinding

Posted Oct 1, 2016 on Hotels
Nice private pool available with the beach at your doorstep. Bathroom design could be better, tends to lead to the whole bathroom floor getting wet when showering. Staff are friendly and helpful with a nice birthday surprise for the wife. Beach was practically empty for most periods of time.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for the feedback you have provided about your stay in our hotel. We are thankful for the positives and will definitely work on improving the area that you have mentioned. Feedback such as yours help us to improve. We are glad that you enjoyed the private pool, beach facilities and the proffesionalism of our colleagues. In addition, we have noted your comment about the issue of bathroom floor. I sincerely hope that the facilities and the service provided would make you return to us again soon. Best regards, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Manchester UK

Amazing Quiet Location

Posted Aug 19, 2016
Great value for money and with staff who are incredibly helpful and friendly. The hotel is in a great postion on a lovely quiet beach. The facilities were excellent and the infinity pool is great to gaze out at the sunsets.
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Dear Michael, Greetings from the sunny Samui! We are delighted to read that you have enjoyed your visit to the Sea Valley Hotel & Spa! We are happy that we have been successful in exceeding your expectations and I am particularly pleased to read you have fully enjoyed our facilities, as well as the service provided by our colleagues. Thank you once again and we look forward to welcoming you back to our resort in the near future. Best Regards Milana
5 out of 5
by Xiaoyu from Wigan

Outstanding service and View!

Posted Aug 4, 2016 on Hotels
We stayed in Intercontinental for 3 nights and moved in to this lovely Sea Valley Hotel and Spa. We travel with two years old twins so they bought a new cot for us! What a outstanding service! The villa is benefit from the sun-set beach and chic pool. Recommend this hotel to everyone!
Comment from Hotel Management
Nov 26, 2016 by General Manager, Hotel Management
Dear Xiaoyu! It is indeed very gratifying to know that we were able to deliver the high level of customer service that our hotel is known for. Thank you for your warm acknowledgements of our lovely hotel and the high level of customer service provided by our team. I look forward to welcoming you back to Sea Valley Hotel & Spa in the near future. Kind Regards General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from London

A small quiet hotel on a beautiful beach

Posted Jul 28, 2016
A very nice hotel, but a little bit isolated from other places of interest. Ideal for couples who want to get away from everything. Not much for kids to do and limited food choices for kids, but there are other hotels and cafes a short walk along the beach. Always clean and tidy.Helpful and friendly staff.
Comment from Hotel Management
Nov 28, 2016 by General Manager, Hotel Management
Dear Stephen, Thank you for the time you have taken to leave a wonderful review. We are glad to see that you have enjoyed your stay with us. I have taken the liberty of sharing your feedback with our team. They will be happy to see that their efforts are recognized. We look forward to welcoming you soon in our resort. Best Regards
1 out of 5
by A verified traveler

Terrible overall

Posted Dec 20, 2015 on Hotels
First the location : it's really far from virtually everything on the island . A car, a scooter or a taxi (very expensive on the island ) is mandatory in order to get around . Taking in count the insane driving of locals and bad roads it may not worth it . Second : misrepresented room description. We booked a room with a sea view , upon arrival we were offered a "partial " sea view ("partial " according to the receptionist who was in charge when we arrived ). "Partial " means 95% view of the back wall of the building in front of ours and 5% a piece of the sea through the nearby trees . To change the room to the real sea view room they refused free of charge , and we had to pay an extra cost per every night spent . Here I'd like to mention that we were partially refunded by Hotels.com for the issue. The second room we got was in the front of the beach , and we had a good view ;however , on our right we had the bar with a loud music coming out of the located outside the bar speaker and a pool water pump built under the ground of our yard with poor isolation . Third : about 70-80% of the rooms were vacant and it actually increased the overall depressive atmosphere of the hotel. Fourth : They canceled a breakfast buffet menu (according to the staff due to the low occupancy ) and offered "A la carte " instead , that caused additional inconvenience.