Ratings based on 83 Verified Reviews

3.4 out of 5
73% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from New jersey

Dirty and poor mangement

Posted Jan 8, 2018
Room was dirty..sheets had hair and stains.. food was disgusting.. manager could care less.. Left after first night.. booked for 3 days no refund ..apology or even cared why we were leaving... still charged me for the coffee and bread we ate. shower broken ...tv from 1975...we brought giant towels with us and covered bed to sleep on ...its a kilometer from bsach... but for double the price you can stay at a 4 star hotel on the beach. ..with nice beds clean rooms ..polite friendly staff ...price not worth the lack of hospitality or dirty rooms ...I was there only one day but could go on and on what a disaster this place was... every time I left hotel some guy asked me" where you go??"... as if i was a prisoner and we also had to wear their plastic bracelets? said all hotels did this.. well not at the Marriott.. they didn't make me wear one. Never listen to someone when they say "it's cheap hotel but really good" now I book only one day at unknown hotels so when I go on vacation in case I don't like hotel I won't lose the other booked days..
4 out of 5
for Everyone
by A verified traveler from Orlando, Fl.

good location close to everything you need

Posted Sep 27, 2017
Pros: Great location
Cons: room furniture needs to be upgraded, closet doors do not work, TV do not work
Location: Beaches, Shopping, Nightly walks in the Souk (coffee shops)
we had great time, we love SSH and the people that live there
Comment from Hotel Management
Nov 9, 2017 by Amr Amria, Hotel Management
5 out of 5
by ammar

Worthy stay.

Posted Mar 20, 2017 on Hotels
It excellent and more worthy than what you pay for it.
4 out of 5
for Everyone
by A verified traveler from Florida USA

Good location close to the old shops and beach

Posted Jan 19, 2017
Pros: Location, staff and food
Cons: Plumbing problems exist need some attention
Location: Beach, shops, entertainment and close by sidewalk coffee shops and restaurants
All in all we enjoyed our stay very much, I recommend it to all my family and friends
5 out of 5
by A verified traveler from Cairo

very good

Posted Nov 2, 2016 on Hotels
1 out of 5
by A verified traveler from cairo, egypt

So bad hotel , it's not a hotel it's just motel no

Posted Oct 21, 2016
It's not a hotel it's so bad like motel without any facility, staff is so bad and not clean . The room is so old and not clean
4 out of 5
by A verified traveler

nice hotel but not for sea..

Posted Oct 10, 2016 on Hotels
it's good. but the hotel is a bit far from the sea
4 out of 5
by A verified traveler

Hotel was nice compare to

Posted Apr 6, 2016 on Hotels
We had Booked from Hotels.com (All Inclusive) but when i reached at the hotel, I was shocked that it was booked for bread & breakfast only, Then I called Hotels.com and findout Mistake was from Hotels.com & they asked me for a refund, Now how can any1 accept a refund?? drove 8hrs by car for a refund?!! it took me 4hrs to solve this problem via Hotels.com Call Center, This review is for Hotels.com not for the hotel it self ! Hotel was nice compare what you paying for
2 out of 5
by A verified traveler

Posted Oct 13, 2015 on Hotels
There is not free wifi, the room was not very clean but the price was good
2 out of 5
by A verified traveler

Never again

Posted Jul 12, 2015 on Hotels
I thought overall the hotel was okay. I was upset when I paid £15 for wifi that only worked in the reception. I also had a serious incident with a hotel staff who got fired for touching me and asking for intercourse when I was in my room on my own. I was very disappointed and will never be returning to the falcon namma star hotel