Ratings based on 160 Verified Reviews

4.4 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Egypt

Very Bad Experience

Posted Jun 4, 2017
Not a good experience our room was way back at the enterance although the resort was empty we had to wait like 15 min in the sun for the small cart bus everytime to pick us in order to do anything, because everything was so far and not everything inclusive as they claim, paid 2500$ for 4 nights and it wasn't worth it, everything on their inclusive menu is in a very little amounts and plain garbage, you have to pay for the non inclusive menu items which includes even orange juice, plus it's so far from everything in sharm and they charge you alot for transportaion it's ridiculous. Also the small benches on the beach you have to pay 200$ to relax in it which is unbelievable and the beach is unusable it's full of rocks and rusty nails from their small constructions I've hurt my self so many times trying to just walk in the water. Never again..
Comment from Hotel Management
Aug 9, 2017 by Rixos Sharm el Sheikh Management Team, Hotel Management
Dear Lasheen. Thank you for taking the time to write about your stay here with us. We are extremely disappointed that we could not meet your expectations. We would like to share some further information with you in order to avoid any misunderstandings. Where you are located in the resort depends on the room Category booked. Deluxe & Family Rooms are located near the Reception & Oasis Activity Pool. Superior are in the Centre of the Resort near the Lagoon Pool. The Junior Suites are also Located in the Centre of the Resort near the Lagoon Pool and towards the beach. So where you are located is not based on the occupancy of the Resort. We are a large Resort with 695 rooms however a shuttle bus is provided and operates every 15-20 minutes, walking from the Main Reception to the beach via the paths also takes just over 5 minutes. Included in the Ultra All Inclusive Concept is 1 Buffet Restaurant providing Breakfast, Late Breakfast, Lunch, Dinner & Late Dinner . 2 Pool bars serving snacks during the day, 1 Beach Snack Restaurant, 7 A la Carte Restaurants and 5 bars. The small benches at the Beach are Beach Cabanas and are an optional extra, these can be hired for the day for 100 USD per day and include, TV, Stocked Mini Bar, Safe Box, Fruits, Ceiling Fan and Shower. We are located in Nabq Bay and are situated on the bay that has protected Coral - we advise all guests with signage on the beach and on our website that Beach Shoes are recommended. We hope you will return to us in the future in order to change your impression about our resort Thank you
5 out of 5
Recommended
for Everyone
by A verified traveler from Lebanon, Jeddah

Definitely Coming Back

Posted May 9, 2017
Pros: Everything
Location: You can do all water activities, diving, snorkeling and parasailing. You can go Safari in the desert and clubbing at night either inside the hotel or
The hotel is very nice but the best part of it is the friendly and professional staff. They were very helpful, professional, friendly and make guests feel pampered and willing to come back just to meet them again.
Comment from Hotel Management
Aug 14, 2017 by Rixos Sharm el Sheikh Management Team, Hotel Management
Dear Dana Thank you for taking the time to write about your stay here with us We are delighted to read you had such and enjoyable vacation, your comments have been shared with all and we are so pleased you were well looked after. It was a pleasure to have you stay with us and once again thank you for your feedback and we look forward to welcoming you and your family again in the future Thank you Rixos Sharm el Sheikh
5 out of 5
Recommended
for Everyone
by A verified traveler

Luxury with the hospitality of a family run Hotel

Posted Apr 19, 2017
Rixos Sharm is amazing, and has everything you need when you are away. So many places to eat and so many options. There are many pools, and a nice beach. Clubs, lounges, spa's! Everything is accounted for from the decor to the well manicured property. The only thing I have to complain about is the bed! Its crazy how a place so luxurious has rock hard thin mattresses? Very odd. Made it difficult to sleep some nights but I would still recommend to anyone.
Comment from Hotel Management
Aug 14, 2017 by Rixos Sharm el Sheikh Management Team, Hotel Management
Dear Sir/Madam Thank you for taking the time to write about your stay here with us We are delighted to read you had such and enjoyable vacation, your comments have been shared with all and we are so pleased you were well looked after. It was a pleasure to have you stay with us and once again thank you for your feedback and we look forward to welcoming you and your family again in the future Thank you Rixos Sharm el Sheikh
5 out of 5
by Enas

Excellent stay

Posted Apr 12, 2017 on Hotels
Amazing hotel, service and staff I highly recommend this hotel
Comment from Hotel Management
Aug 14, 2017 by Rixos Sharm elSheikh team, Hotel Management
Dear Enas Thank you for taking the time to write about your stay here with us We are delighted to read you had such and enjoyable vacation, your comments have been shared with all and we are so pleased you were well looked after. It was a pleasure to have you stay with us and once again thank you for your feedback and we look forward to welcoming you and your family again in the future Thank you Rixos Sharm el Sheikh
4 out of 5
by HANA

good

Posted Apr 10, 2017 on Hotels
It was good cause we have to be there for wedding party
Comment from Hotel Management
Aug 14, 2017 by Rixos Sharm elSheikh team, Hotel Management
Dear Hana Thank you for taking the time to write about your stay here with us It was a pleasure to have you stay with us and once again thank you for your feedback and we look forward to welcoming you and your family again in the future Thank you Rixos Sharm el Sheikh
5 out of 5
by Fatmah

Hotel of the dreams

Posted Mar 21, 2017 on Hotels
It was amazing, I can't believe it's a 5 star hotel. I would rate it 7 or more. I really enjoyed every second there. The staff were fabulous and the room was super. The food is another story with 5 additional restaurants at your choice. Strongly recommend for a couple or family as you don't have to care about your children all the day long. We went there for a relaxing time and it was unforgettable like a dream. The price is fair compared to the services, they have daily show at night. Generally you don't have to care about anything. I am used to go to 5 stars hotel However this one is out of the blue.
5 out of 5
by A verified traveler

Beautiful clean hotel.great for snorkeling

Posted Nov 6, 2016 on Hotels
Great service, amazing clean food, courteous people,snorkeling, pleasant workers.
Comment from Hotel Management
Nov 8, 2016 by General Manager, Hotel Management
Dear Guest, Warm greetings from Rixos Sharm el Sheikh First of all let us seize the opportunity to thank you for choosing our hotel as a destination for your holidays. Thank you so much for your warm words and calling us to be "beautiful clean hotel". Each member of our team is really making his best to provide our guests with the best service and atmosphere. We are happy to know you have noticed this and mentioned in your comment. We are looking forward to welcome you at Rixos Sharm el Sheikh once again and just hope this will happen in the nearest future. Our warmest regards, Rixos Sharm el Sheikh team.
5 out of 5
by waleed

This traveler left a rating score only Posted Aug 28, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Jul 23, 2016 on Hotels
Comment from Hotel Management
by Rixos Sharm elSheikh team, Hotel Management
Dear Guest, Warm greetings from Rixos Sharm el Sheikh. Let us thank you for your time spent with us as our guest and for your nice feedback. We are looking to welcome you once again and hope this will happen in the nearest future. Our warmest regards, Rixos Sharm el Sheikh team.
5 out of 5
by MAHMOUD from LEBANON

Posted Apr 30, 2016 on Hotels
verry good
Comment from Hotel Management
Jul 9, 2016 by Rixos Sharm elSheikh team, Hotel Management
Dear Mahmoud, Warm greetings from Rixos Sharm el Sheikh First of all let us thank you for choosing our hotel as a destination for your vacation and for such a nice comment about the time spent with us. As you have noticed, each one of our team is doing his best as to provide our guests with the highest level of service with the friendly atmosphere. It was a great pleasure for us to see that you have noticed our efforts and appreciated them by your words "very good" and the highest mark given. Hope to welcome you, your family and friends one more time during your next holidays and looking forward for this great time to come. Our warmest regards, Rixos Sharm el Sheikh team