Ratings based on 23 Verified Reviews

3.7 out of 5
100% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
2 out of 5
by hany

This traveler left a rating score only Posted Oct 13, 2014 on Hotels
3 out of 5
by kemo from egypt

good stay

Posted Oct 12, 2014 on Hotels
excellent stay with a good animation team but the food is not good
3 out of 5
by hany from Egypt

not coming back

Posted Oct 9, 2014 on Hotels
well, at first we experienced terrible situation when we booked 9 double rooms for all our family to spend our holiday at tirana aqua park THEN we didnt mention number of kids in our booking for they are all under 12 yrs old YET when we arrived we were faced by them asking for extra fees (same as room charged!!!! so we are supposed to pay it double) tried our best with the reception and Mr emad their head manager yet in vain however, i contacted hotels.com customer service and Ruhhit was so helpful and managed to sort everything out as for the hotel, it's kindda of old with old exhausted furniture and bathroom also pool chairs are dying !! the food was awful we had the chef come and taste it and he couldn't finish his bite and spit it in a paper tissue!! yet the hotel is in nabq which is a good place and has a big aqua park for old and young kids overall it's good but returning back there isn't an option for us other hotels has the same price but with better services for example kiroseaz aqua park
3 out of 5
by zizo from egypt

amazing aqua park

Posted Oct 7, 2014 on Hotels
the stay was amazing for childrens for the aqua park ,service is good while the food is not good
1 out of 5
by Mahmoud from KSA

lousy service

Posted Sep 10, 2014 on Hotels
completely unsatisfactory, it was just a bad experience
4 out of 5
for Everyone
by A verified traveler

A thoroughly relaxing week

Posted Oct 28, 2012
Pros: Option to avoid being bothered whilst at the pool
Cons: A lot of light bulbs needed changing
The hotel is starting to look a little tired and was clearly never put together amazingly in the first place. Saying that I really enjoyed my stay. The good is ok to good but the other residents can turn it into a mad rush for food dead on 7pm! The staff were nice and seemed to appreciate a smile and some manners (something out east European friends seem to be lacking). The red flag system at the pool means you can avoid being bothered by the people selling massages etc which is useful as they can be relentless. The different pool areas means that there is an area for everyone. There are waterslides, a kids adventure pool, a relaxing pool and several pool bars. To summarise this is an all round good hotel that caters to lots of different tastes.
3 out of 5
by Praveen

Posted Oct 27, 2012 on Hotels
Food is not good and so is the Service. Have waited for more than 3 hrs in the longe to get a Room on the 1st Day...
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 22, 2012 on Hotels
5 out of 5
by Emad El-Agouz

Excellent for families

Posted Jun 24, 2012 on Hotels
Will sure go back again
4 out of 5
by Sandra

Very nice hotel but bad food!

Posted May 31, 2012 on Hotels
The hotel is amazing and the staff is very helpful and cheerful, but the food is really disgusting.