- Liked: Cleanliness, staff & service, room comfort
Beautiful Resort in Need of Repair
Overall, I loved the resort. The ferry ride was super fun, and the mountain top views were breathtaking. The staff was friendly and directed me to someone who spoke excellent English at check in. However, many areas of the hotel were in dire need of repair - such as the game area and several spots along the walking path outdoors. My boyfriend and I loved the hot springs, buffet dinner, and riding the 154 meter escalator. We would've enjoyed better shopping options and an international ATM (the one at Lawson did not accept our cards). We were also disappointed that there was no in-room Wi-Fi and that the pools were only open during summer. A great stay though, and would definitely come back!