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Sheraton Quito Hotel
5.0 star property

Luxury hotel connected to a shopping center in La Carolina with 2 restaurants

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Sheraton Quito Hotel

Photo gallery for Sheraton Quito Hotel

2 restaurants, breakfast, lunch served; local and international cuisine
Terrace/patio
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
2 restaurants, breakfast, lunch served; local and international cuisine

Overview of Sheraton Quito Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
  • Popular LocationAtahualpa Olympic Stadium3 min walk
  • Popular LocationQuicentro Shopping4 min walk
  • Popular LocationParque La Carolina4 min walk
  • AirportQuito (UIO-Mariscal Sucre Intl.)54 min drive
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Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Classic Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Club Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Egyptian cotton linens
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Premium bedding
Separate bedroom
Sofa bed
  • 516 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Quito

Located near a boardwalk/promenade, Sheraton Quito Hotel is in La Carolina neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by Chapel of Man, while those wishing to experience the area's natural beauty can explore Parque La Carolina and Botanical Garden of Quito. Check out an event or a game at Atahualpa Olympic Stadium, and consider making time for Vivarium, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Quito travel guideOpens in a new window

What's nearby

  • Atahualpa Olympic Stadium - 3 min walk
  • Quicentro Shopping - 4 min walk
  • Parque La Carolina - 4 min walk
  • Iñaquito Shopping Center - 11 min walk
  • Foch Square - 5 min drive

Getting around

  • Iñaquito Station - 7 min walk
  • Iñaquito Station - 7 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 54 min drive

Restaurants

  • TGI Friday's - 3 min walk
  • Crepes & Waffles - 3 min walk
  • Juan Valdez Café - 3 min walk
  • Segundo Muelle - 2 min walk
  • Pizzería El Hornero - 1 min walk

About this property

Sheraton Quito Hotel

Luxury hotel near Atahualpa Olympic Stadium
Located close to Quicentro Shopping and Botanical Garden of Quito, Sheraton Quito Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. In addition to a bar and a 24-hour gym, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A water dispenser, tour/ticket assistance, and multilingual staff
Room features
All 136 rooms boast comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Egyptian cotton sheets, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • LED TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:30 AM for a fee: USD 25.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bakery&Deli
  • Restaurante Cook's
  • Restaurante Las Fragatas

Things to do

  • 24-hour gym
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (3,229 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • 2 buildings
  • Beaux Arts architecture
  • Built in 1997
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 36.6 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 15 percent destination fee will be charged
  • Administrative fee: USD 1.50 per person, per night
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Frequently asked questions

Is Sheraton Quito Hotel pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Sheraton Quito Hotel?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Sheraton Quito Hotel on May 3, 2024 start from $96.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Quito Hotel?

Self parking is free at this property.

What time is check-in at Sheraton Quito Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Quito Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sheraton Quito Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 30 per vehicle applies.

Where is Sheraton Quito Hotel located?

Located in La Carolina, this luxury hotel is within a 5-minute walk of Atahualpa Olympic Stadium, Quicentro Shopping, and Parque La Carolina. Guangüiltagua Metropolitan Park and Vivarium are also within 1 mi (2 km). Iñaquito Station is 7 minutes by foot and Iñaquito Station is 7 minutes.

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 158 out of 241 reviews" "
Rating 8 - Good. 54 out of 241 reviews" "
Rating 6 - Okay. 11 out of 241 reviews" "
Rating 4 - Poor. 9 out of 241 reviews" "
Rating 2 - Terrible. 9 out of 241 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

IVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Roberto, North Miami

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
I contacted Expedia as I noticed that all inventory in the Expedia reservation is always seconds class and staff at the hotel told me that Bonvoy member get many priviledges- 1- check in priority 2- the stay wouldn’t count on my membership 3- my coworkers paid less and got better rooms 4- I made a reservation for a double from and got a single 5- late check in total Expedia benefit $2.88 not worth the nightmare and rather use my hotel memberships
Stayed 1 night in Apr 2024

10/10 Excellent

Hugo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything around the city
Stayed 3 nights in Mar 2024

2/10 Terrible

ANDRES, GUAYAQUIL

Stayed 1 night in Feb 2024

2/10 Terrible

Shehryar

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Absolutely terrible service. It feels like they don’t care at all. I am Marriott Gold Bonvoy member as well. It seemed that they were not happy that I used Expedia, hence providing a lower level of service. The issues started with them charging us more than what Expedia reservation was for. Once I pointed that out, the agent made it feel like she did me a favor by discounting the tax and charging close to the reservation amount, but still higher than that. The major issue was that the bathroom kept getting flooded if one took a shower. Their shower was not leveled. I called to inform them, and rather than offer to address it, the agent asked “what do you need”? Well, I asked for several towels and once they arrived, I had to wipe dry the bathroom floor. The staff couldn’t care less. Upon checkout, I informed another agent and he couldn’t care less either. It was a terrible experience. This hotel does not deserve to be rated 5-stars. Beware!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Masoud

Stayed 3 nights in Feb 2024

10/10 Excellent

ANDREA

Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Stayed 1 night in Jan 2024

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023