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Our stay was great the staff was friendly and helpful the room was clean and the ac worked very well which was appreciated with Texas tripple digit weather the bed was very comfortable it was quiet so we got a goodnight's rest the only con with our stay is the cleaning crew was very loud and even though checkout is at noon they were knocking on the doors at 9 yelling housekeeping
This is a great hotel overall. The staff is friendly, and it is modern and clean. My only problem is the door to the rooms are not sealed by any means, and you can hear every single sound in the hallway. I literally heard a person open a soda can down the hall from my bed.
I would recommend this hotel to anyone staying in the area.
Iris
Stayed 7 nights in Jun 2023
6/10 Okay
Jennifer
Traveled with family
Jun 27, 2023
Liked: Cleanliness, staff & service, room comfort
I had no trouble locating the property. Checking in was a breeze. Our room was on the 2nd floor facing the parking lot. The only complaint that I had was that the door had an obvious space when you closed it. That should really be fixed. I almost requested another room because of it. We were on our way to a college tour the next day so since it was only one night I let it pass.
The room was extremely cold and we had to completely turn off the wall thermostat to let the room warm up (tried to readjust but the thermostat kept going back to 68 degrees. This took several hours! Overall the stay was ok.
Breakfasts were very good! They had good variety, staff was excellent in restocking supplies and item were fresh and appealing.
I think we should have requested a handicap room. Toilet was very low and hard to stand up from.
The staff was very friendly and professional upon check in and check out. They were very attentive as we needed bedding for the pull out sofa and within minutes they brought our linens. The property was very clean as when you stay in an older hotel you never know what your going to get but I was very impressed.
The receptionist was unfriendly, borderline rude. She needs to learn that it is not what you say, but how you say it! My partner said, “wow, she is mad at the world”!
The internet was very inconsistent.
There was no curtains on the window and the lights from other hotels beamed in the room! Very hard to sleep with brights lights in your eyes
Cheryl
Stayed 1 night in Jan 2023
Response from Hotel Management on Jan 16, 2023
Hello Cheryl, I'd like to apologize for the inconvenience you faced while you stayed with us. From what I understand is that you said there were no curtains in the room. Since managing this hotel all of our rooms have curtains/blinds in the window. The windows have 2 blinds in them a sheer one so that light can still come into the room and a blackout blind so that light does not come through while you are trying to sleep. I understand that some people may overlook it, but if there is ever an issue like this please let our front desk staff and they would be more than happy to help. Again, we would like to apologize for the inconvenience and thank you for your feedback.