Ratings based on 231 Verified Reviews

3.1 out of 5
61% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from auckland,nz

Not very helpful

Posted Aug 17, 2017
Booked room 2 weeks before and when we came to check in the room wasn't ready so we waited an hour . Room was serviced around 3pm and that's when we come back from a long day and we Couldn't get clean towels till 5pm . Not impressed .
4 out of 5
Recommended
for Everyone
by A verified traveler

Was good

Posted Jul 7, 2017
Nice hotel with separate rooms and full kitchen n living area, just needs to be upgraded with better beds and little more detail cleaning of rooms.
Comment from Hotel Management
Jul 8, 2017 by Jane, Hotel Management
Bula Rozlin, Thank you very much for staying with us. We appreciate your feedback. We apologize for the bed and cleaning we will look into that matter.
4 out of 5
Recommended
for Everyone
by A verified traveler from Qld

Fantastic location

Posted May 6, 2017
Pros: We had a 2 bed/2 bath apartment with full kitchen great value. With pool outside front door. Supermarket next door and buses out the front
Cons: Attitude of reception staff who were not overly friendly and giving any help seemed to be a issue
Location: You have supermarket, and fast food shops next door. Bus stop out the front. Taxies and you are only 6 mins away from the airport
Tried to make contact with the hotel to confirm our pickup twice via email with no response. No one was at the airport to pick us up. Tried to call yet no one answered the phone. Needed to go back into the airport and they kept ringing until they got a response. The hotel eventually sent a cab to pick us up.
Comment from Hotel Management
Jun 17, 2017 by Luisa, Hotel Management
Dear Leanne, Thank you for your kind comments regarding the two bedroom apartments you stayed in at the Hexagon International Hotel Villas & Spa. As you are aware, we are located near a supermarke, cinema and eateries. We are sorry about your airport pick up misunderstanding. We are looking into this matter wtih the relevant department. Many thanks, Luisa Wakaya ADMINISTRATION MANAGER
5 out of 5
by Kerry

Great value

Posted May 3, 2017 on Hotels
Great value for money staff very friendly and helpful
Comment from Hotel Management
Jun 17, 2017 by Luisa, Hotel Management
Dear Kerry, Thank you for the great ratings and the kind review regariding your recent stay at the Hexagon International Hotel Villas & Spa. Many thanks Luisa Wakaya ADMINISTRATION MANAGER
3 out of 5
by A verified traveler

Location is close to most amenities

Posted Apr 21, 2017
Pros: Very basic
Cons: Needs to improve on the TV programs, very blury.
It was great for short stays as it was only basic style accommodation
Comment from Hotel Management
Apr 25, 2017 by Luisa, Hotel Management
Bula Anonymous, Thank you for taking the time to write about your recent stay at the Hexagon International Hotel Villas & Spa. We have noted your comments on the TV programs being very blurry. We have taken measures to address this. We glad to read that you had a great short stay. We hope you will consider staying with us again. Thanks Lu
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place, friendly staff

Posted Apr 14, 2017
Everyone was friendly, the room was great and also good location
Comment from Hotel Management
Apr 21, 2017 by Luisa, Hotel Management
Dear Anonymous, Thank you for your kind comments regarding your recent stay at the Hexagon International Hotel Villas & Spa. We are grateful for the high ratings and your comments regarding the friendly staff, rooms and location of the Hotel. We hope you will consider staying with us again soon. Many thanks Luisa Wakaya ADMINISTRATION MANAGER
2 out of 5
by A verified traveler

Posted Apr 10, 2017 on Lastminute
Pros: Convenient location to airport and had transfers. Good pool. Reception staff tried to help with our requests.
Cons: Properly equipped clean apartments. Having onsite tour booking agent - had to use the one next door at the Mercure.
Location: Bus stop across the road coming from Nadi and adjacent supermarket for provisions.
Booked a self contained apartment which was not equipped to allow self catering.eg gas stove with no lighter nor tray to use in oven, microwave no containers for microwave use. Floors not cleaned in some time. Floor rug very stained and dirty. Leaking airconditioning unit which dripped on bed.
Comment from Hotel Management
Apr 21, 2017 by Luisa, Hotel Management
Dear Anonymous, Thank yoiu for taking the time to write about your recent stay at the Hexagon International Hotel Villas & Spa. We are grateful for you positive comments regarding the location of the Hotel, staff and pool. We have noted your comments regarding the apartment you were checked into it. We have passed on your constructive comments to the relevant departments. Thank you once again. Vinaka Luisa Wakyaa ADMINISTRATION MANAGER
5 out of 5
by brisbane girl from perfect

perfect

Posted Mar 28, 2017 on Hotels
comfortable
Comment from Hotel Management
Apr 15, 2017 by Luisa, Hotel Management
Dear brisbane girl, Thank you for taking the time to write about your recent stay with us. We are grateful for the high ratings. We hope you will consider staying with us again. Thanks Luisa Wakaya ADMINISTRATION MANAGER
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2017
Good hotel friendly staff close to all amenities worth staying at
3 out of 5
by A verified traveler from Auckland NZ

Decent hotel close to amenities

Posted Jan 18, 2017 on Wotif
Rooms were very small and not comfortable. The room furbishings were old and tardy. The concierge asked me to put my shoes back on when my feet were swollen. However local guests were unpacking their suitcases in the reception area. I felt some amount of bias here. Convenience makes me recommend it.