Ratings based on 133 Verified Reviews

4.2 out of 5
67% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted Oct 17, 2017 on Hotels
Comment from Hotel Management
Nov 13, 2017
 この度は、ANAクラウンプラザホテル長崎グラバーヒルをご利用頂き誠にありがとうございました。  次回またのご利用をスタッフ一同心よりお待ち申し上げております。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 5, 2016 on Hotels
4 out of 5
by Duangta from Bangkok

Perfect hotel

Posted Oct 31, 2015 on Hotels
Good location and parking.
5 out of 5
by A verified traveler

Blessed trip

Posted Aug 19, 2015 on Hotels
Very comfortable size beds for family of 3 adults in one room ,
2 out of 5
by A verified traveler

Good staff but old hotel

Posted Jul 14, 2015
We booked wrong day but staff still gave us a smokers room which was terrible
5 out of 5
by Mary from Texas

We liked it,

Posted May 30, 2015 on Hotels
We loved it. The hotel and the staff were fantastic, just like all of the Japanese people. The French restaurant in the hotel was a real treat.
5 out of 5
for Everyone
by A verified traveler from Rome, Italy

Bit to get there, but just off the bay

Posted Apr 11, 2015
Pros: Very professionally run. Perfect manners.
Cons: If they had a shuttle from the station, I couldn't find it online or in person. That would have been nice. The A/C wasn't very strong.
Location: Old French Cathedral. Glover Gardens. Dutch quarter. Memorials to St. Maximilian Kolbe. Nagasaki Bay. Further north: Peace Park, 26 Martyrs Museum.
Very clean, very nice. Great price. Wonderful area of Nagasaki, in the Dutch quarter.
4 out of 5
for Everyone
by A verified traveler

Nice location

Posted Jan 18, 2015
It was nice experience . Location is good. Staff is cooperative and experienced
3 out of 5
by A verified traveler from Orange County, CA

Beautiful Lobby

Posted Jan 17, 2015
Pros: The lobby was quite elegant but the rooms were not.
Cons: We could not control the temperature of the room and the window did not open.
The location was good. Walking distance to Peace Park. We stayed in 6 hotels while travelling through Japan and this was the only one that did not have complimentary bottles of water. We had to reserve 3 rooms for our family.and the price of each room was reasonable. A semi double bed in Japan is a small double.
5 out of 5
by Shuichi from Tokyo

My hotel in Nagasaki!

Posted Dec 27, 2014 on Hotels
Great location and very friendly service. I will definitely use this hotel again and again.