Lobby

Reviews of Hotel New Nagasaki

4 out of 5
Hotel New Nagasaki
14-5 Daikoku-machi, Nagasaki, Nagasaki-ken

Reviews

9.0

Wonderful

Rating 10 - Excellent. 532 out of 927 reviews" "
Rating 8 - Good. 320 out of 927 reviews" "
Rating 6 - Okay. 51 out of 927 reviews" "
Rating 4 - Poor. 15 out of 927 reviews" "
Rating 2 - Terrible. 9 out of 927 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, generous sized rooms, friendly and helpful staff.
Stayed 3 nights in Mar 2024
Response from Hotel New Nagasaki,Hamada on Mar 18, 2024
Dear Mr./Ms. Vinay,Thank you for staying at Hotel New Nagasaki. We are very happy that you had a comfortable stay. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Peter

Good hotel, great staff and excellent location
Stayed 3 nights in Mar 2024
Response from Hotel New Nagasaki, Hamada on Mar 10, 2024
Dear Mr./Ms. Peter,Thank you for staying at Hotel New Nagasaki. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to your next visit.

10/10 Excellent

David, Bluffton

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 3 nights in Feb 2024
Response from Hotel New Nagasaki,Hamada on Feb 22, 2024
Dear Mr.David, Thank you for staying at Hotel New Nagasaki. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to your next visit.

8/10 Good

TING LI

Traveled with family
Liked: Cleanliness, staff & service
Comfortable and big rooms by Japan standard. Rooms are a bit dated but clean.
Stayed 2 nights in Dec 2023
Response from Hotel New Nagasaki,Hamada on Dec 12, 2023
Dear Mr./Ms.TING LI ,Thank you for staying at Hotel New Nagasaki. We are glad that you were satisfied with your room. We look forward to seeing you again.

10/10 Excellent

CHEN-YU

Stayed 1 night in Dec 2023

8/10 Good

Christopher

Stayed 4 nights in Nov 2023

8/10 Good

YOSHITAKA

Stayed 1 night in Nov 2023

10/10 Excellent

Kyoung Soo

Stayed 3 nights in Oct 2023

10/10 Excellent

SON

Stayed 2 nights in Oct 2023

10/10 Excellent

Vafa

Traveled with family
All staff are so helpful,pleasant. The room and entire hotel is so clean. Nice amenities, room is so spacious. Comfortable bed. The best!
Stayed 1 night in Oct 2023
Response from Hotel New Nagasaki,Hamada on Oct 27, 2023
Dear Mr./Ms. Vafa,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding our staff's customer service and guest rooms. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Max

Traveled with family
Great.
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on Oct 27, 2023
Dear Mr./Ms. Max,Thank you for staying at Hotel New Nagasaki. We are glad that you were satisfied. We look forward to seeing you again.

10/10 Excellent

Hong Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with excellent location and very nice staff
The hotel location is very good, just next to Nagasaki train station. The staff are very friendly and helpful too. I will definitely stay back in this hotel if I travel here again in future.
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on Oct 21, 2023
Dear Mr./Ms. Hong Yong,Thank you for staying at Hotel New Nagasaki. We would also like to thank you for your compliments regarding the hotel's location and the staff's customer service. We will continue to work hard to improve our services and appreciate your continued patronage. We look forward to seeing you again.

10/10 Excellent

Hongkyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More power outlets would be nice..
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on Oct 27, 2023
Dear Mr./Ms. Hongkyun ,Thank you for staying at Hotel New Nagasaki. We will use your suggestions to improve our services in the future. We look forward to seeing you again.

10/10 Excellent

AZUSA

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel. Hotel is locating next to JR Nagasaki station. There were lots of construction going on around the hotel. But it’s very quiet in the hotel.
Stayed 1 night in Oct 2023
Response from Hotel New Nagasaki,Hamada on Oct 14, 2023
Dear Mr./Ms.AZUSA ,Thank you very much for staying at Hotel New Nagasaki. We look forward to seeing you again.

6/10 Okay

Keiko

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Very pleasant stay, would stay again.
Stayed 2 nights in Oct 2023
Response from Hotel New Nagasaki,Hamada on Oct 14, 2023
Dear Mr./Ms.Alvin,Thank you for staying at Hotel New Nagasaki. Thank you again for taking the time out of your busy schedule to write your review. We look forward to seeing you again.

10/10 Excellent

KYUNGSUN

Stayed 2 nights in Sep 2023

10/10 Excellent

Ernesto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceded my expectations. Friendly staff, clean facilities, and relatively large rooms. Location could not be better. Next to the station and plenty of shopping at a short walking distance.
Stayed 2 nights in Sep 2023
Response from Hotel New Nagasaki,Hamada on Oct 14, 2023
Dear Mr./Ms. Ernesto,Thank you for staying at Hotel New Nagasaki. We are very happy that you were satisfied with your stay. We will continue to work hard and appreciate your continued patronage. We look forward to seeing you again.

4/10 Poor

Shinichi

Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Stayed 2 nights in Aug 2023

10/10 Excellent

Loon Poh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Right next to JR train station and shopping mall.
Stayed 1 night in Aug 2023
Response from Hotel New Nagasaki,Hamada on Aug 27, 2023
Dear Mr./Ms. Loon Poh, Thank you for staying at Hotel New Nagasaki. Also, thank you for your compliments regarding the location of the hotel. We are looking forward to seeing you again.

10/10 Excellent

Oh

Stayed 1 night in Aug 2023

10/10 Excellent

yoko

Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Cheuk Hang Henry

Stayed 2 nights in Jul 2023

10/10 Excellent

Liya

Stayed 1 night in Jul 2023

10/10 Excellent

Kimiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Tadashi Hara

Stayed 1 night in Jul 2023

10/10 Excellent

Tadashi Hara

Stayed 1 night in Jul 2023

8/10 Good

CHIH CHIA

Stayed 2 nights in Jun 2023

10/10 Excellent

Jamal

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay for a great price and close to train starting as well as the tram or bus lines
Stayed 2 nights in Jun 2023
Response from Hotel New Nagasaki,Hamada on Jul 11, 2023
Dear Mr./Ms.Jamal, Thank you for staying at Hotel New Nagasaki. We are looking forward to seeing you again.

10/10 Excellent

Sachiko

Stayed 2 nights in Jun 2023

10/10 Excellent

KENSUKE

Stayed 1 night in Jun 2023

10/10 Excellent

BYUNGCHAN

Stayed 1 night in Jun 2023

10/10 Excellent

AIKO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

MAN CHI

Stayed 3 nights in Jun 2023

10/10 Excellent

Kenta

Stayed 2 nights in Jun 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023

10/10 Excellent

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is well located in close proximity to the Shinkansen and local tram. Djama wharf is a short walk to great waterfront dining. The hotel room was comfortable and the staff are polite helpful and friendly.
Stayed 2 nights in May 2023
Response from Hotel New Nagasaki, Hamada on Jun 14, 2023
Dear Mr./Ms. Jeffrey ,Thank you for staying at Hotel New Nagasaki. We sincerely look forward to seeing you again.

10/10 Excellent

shigeki

Stayed 1 night in May 2023

10/10 Excellent

Aloysius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big room for good price. Convenient.
Stayed 3 nights in May 2023
Response from Hotel New Nagasaki,Hamada on May 27, 2023
Dear Mr./Ms. Aloysius, Thank you for staying at Hotel New Nagasaki. We look forward to seeing you again!

10/10 Excellent

Shohei

Stayed 1 night in May 2023

2/10 Terrible

shinobu

Stayed 2 nights in May 2023

8/10 Good

JUNGHO

Stayed 1 night in May 2023

10/10 Excellent

JIHOON

Stayed 1 night in Apr 2023

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Huge room with L couch and two flat screens, beautiful view. I forgot my iPad in the safe and didn’t realize it until I was gone to my next destination. They kept it secure then shipped it to me! Such service!
Stayed 4 nights in Apr 2023
Response from Hotel New Nagasaki, Hamada on May 12, 2023
Dear Mr./Ms.Julie,Thank you for staying at Hotel New Nagasaki . We will continue to work hard so that customers can use our services with peace of mind. We are looking forward to seeing you again.

10/10 Excellent

Paul

Stayed 1 night in Apr 2023

10/10 Excellent

YU CHEN

Stayed 1 night in Apr 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2023
Response from Hotel New Nagasaki,Hamada on Apr 30, 2023
Dear Mr.Steve,Thank you for staying at Hotel New Nagasaki. We look forward to seeing you again!