Ratings based on 556 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast

Nice Hotel in Nagoya

Posted May 4, 2017
Pros: Overall cleaningness and pleasant staff.
Very comfortable hotel and friendly staff. The location is reasonably good which is next to the Kanayama station, about one or two stops from Nagoya (main) station. There are enough eateries around the hotel, but it's away from the central part of Nagoya. There is a direct train line from Kanayama to the airport with is handy. Good value for money.
Comment from Hotel Management
May 8, 2017 by Masae U, Hotel Management
Greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience at our hotel. We appreciated your generous comments regarding our comfortable hotel and friendly staff. It was our pleasure to be of service to you and we look forward to welcoming you back to us on a future visit. Masae U Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017 on Orbitz
Awesome stay. Great location to the trains too. The staff was very helpful and pleasant to talk to.
Comment from Hotel Management
Mar 16, 2017 by Masae U, Hotel Management
Greetings from ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience at our hotel. We appreciated your generous comments regarding our location and friendly staff. It was our pleasure to be of service to you and we hope to see you again at our hotel in the very near future. Sincerely, Masae U Manager
5 out of 5
by A verified traveler

Location is very good, nice staffs, nice view

Posted Feb 16, 2017 on Hotels
We was spent 3nights in this hotel, staffs are very nice and helpful. The location is very good, just 2mins from Kanayama Station. The room got very nice view as the hotel is the tallest building in that area.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience at our hotel. We are delighted to hear that you enjoyed your stay and we appreciate your generous comments regarding our friendly staff and location. It was our pleasure to be of service to you and we certainly look forward to welcoming you back in the very near future! Sincerely, Masae U Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

Friendly staff, extremely convenience

Posted Feb 5, 2017
We have spent 3 nights in this hotel. Staffs are friendly, location is extremely convenience ( just 1mins from JR Kanayama Station). And, the room are in good condition with very good veiw.
Comment from Hotel Management
Feb 8, 2017 by masae.uchiyama@anacrowneplaza-nagoya.jp, Hotel Management
Warmest greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for your review and for taking the time to share your travel experience with us. We are most appreciative of your generous comments regarding our friendly staff, location and the room. It was our pleasure to be of service to you and we look forward to your return in the very near future!! Sincerely, Masae U Manager
3 out of 5
Recommended
for Couples
by A verified traveler from London, EU

Decent unexciting modern-ish hotel in Kanayama

Posted Jan 26, 2017
Pros: served its purpose. Reasonable size & reasonably modern bathroom Reasonable hanging / drawer clothes, and bag storage space.
Cons: Its probably time for a refurb / update. Service not as good as you normally expect in japan.
Location: For tourists, Kanayama is a less convenient location than staying near the main Nagoya train station
3 nights in Nov 16. Hotel: More a 3 ½ /5 than 3 / 5 overall. Served its purpose well. A decent very functional but rather bland modern hotel. Reasonable / OK service. An OK old fashioned bar on the top floor with good views. Room: Room size reasonable / compact but sufficient. All seemed rather dated, with old fashioned décor. Very clean and comfortable. Very quiet. Slept very well. Decent modern compact bathroom. Reasonable hanging / drawer clothes, and bag storage space
Comment from Hotel Management
Jan 27, 2017 by masae.uchiyama@anacrowneplaza-nagoya.jp, Hotel Management
Greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya. We very much appreciated your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Masae U Manager
4 out of 5
by JOHNNY

Posted Jan 1, 2017 on Hotels
GOOD LOCATION
Comment from Hotel Management
Jan 7, 2017 by General Manager, Hotel Management
Thank you for staying with us on your recent visit and for sharing the positive comments. We are delighted to know that you found our location to be convenient. It was pleasure for us to serve you and look forward to welcoming you back when your travels bring you to Nagoya. Masae U Manager
4 out of 5
by Cheryl

This traveler left a rating score only Posted Dec 28, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler from Tokyo

Nice Place to use as a base to explore Nagoya

Posted Dec 27, 2016
What I have expected from ANA Crowne Plaza. Good location with food/restaurants within walking distance. Easy to get to the main Nagoya station.
Comment from Hotel Management
Dec 28, 2016 by masae.uchiyama@anacrowneplaza-nagoya.jp, Hotel Management
Greetings from the ANA Crowne Plaza Hotel Grand Court Nagoya! Thank you for taking your valued time to share your recent travel experience at our hotel. We are delighted to hear that you enjoyed your stay with us and that you found our location to be convenient. It was our pleasure to be of service to you and we hope to see you again in the very near future. Sincerely, Masae U Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

good location

Posted Dec 12, 2016
nice hotel, very close to train station,room size is just right
Comment from Hotel Management
Dec 16, 2016 by Masae U, Hotel Management
Greetings! Thank you for taking your valued time to share your recent travel experience at the ANA Crowne Plaza Hotel Grand Court Nagoya.We are so pleased to read your very favorable comments regarding our hotel. It was our pleasure to serve you and we look forward to welcoming you back in the very near future. Sincerely, Masae U Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 30, 2016 on Hotels