The hotel is actually in a good location within walking distance to the science park and osa kannon shopping area.
1. Old unmaintained carpets with cigarrete smell
2. No complimentary mineral water facility. It is now a must for a 3-5 stars hotel
3. No free wifi in the room. It is chargeable. This is also a common facility
4. Expensive telephone charge
Will not come back for the second time. I expect better from a Hilton brand hotel.
Comment from Hotel Management
Jul 8, 2015 by Hilton Nagoya, Hotel Management
Thank you for your comments on your recent stay. We have started in January 2015 to renovate our accommodation tower and I am pleased to advise you that our Executive Lounge, premium executive rooms and executive rooms have just been completed, and our Deluxe and Hilton guest rooms will be renovated over the remainder of 2015, to be completed in February 2016. With regard to WiFi charges, we offer this on a complimentary basis to HHONORS who book directly through a proprietary Hilton channel or one of our corporate travel partners, such as the hotel websites, calling Hilton Reservations Customer Care or an individual hotel and walk-ins. Please accept our apology for failing to meet your expectations. We sincerely hope that we be given the opportunity to welcome you back, on which occasion you will experience the fresh look of Hilton Nagoya and we can restore your faith in us.