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Reviews of Nishitetsu Inn Nagoya Nishiki

3 out of 5
Nishitetsu Inn Nagoya Nishiki
2-10-12 Nishiki naka-ku, Nagoya, Aichi-ken

Reviews

8.4

Very Good

Rating 10 - Excellent. 310 out of 796 reviews" "
Rating 8 - Good. 378 out of 796 reviews" "
Rating 6 - Okay. 86 out of 796 reviews" "
Rating 4 - Poor. 15 out of 796 reviews" "
Rating 2 - Terrible. 7 out of 796 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sumire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is so far so good. Not far from restaurant and bars. I use here much.
Stayed 1 night in Mar 2021
Response from Nishitetsu inn nagoya nishiki on Mar 25, 2021
Thank you for choosing NISHITETSU INN NAGOYA NISHIKI. And thank you for sharing your review with us. Our hotel is located within walking distance of the downtown area of Sakae, making it convenient for dining. We look forward to your next visit! Thank you and best regards, front desk clerk Iwata

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, cleanness, staff friendly, recommended to stay here
Stayed 4 nights in Feb 2020
Response from Nishitetsu Inn Nagoya Nishiki on Feb 16, 2020
We are very pleased to receive the praise from our customers. The hotel is committed to cleaning, etc. so that customers can spend their time with peace of mind. We will do our best to give our customers praise in the future. Thank you for submitting to Word of mouth while you are busy. We look forward to your stay again. Nishitetsu Inn Nagoya Nishiki Noda

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent stay for one night
Average location (about 10min walk) from the nearest metro station. Room was relatively clean but not very comfortable due to the small size. There was limited space to put things out. The toilet had very limited counter space as well. More suitable for a business traveler than couples or families traveling together. Amenities are limited, but offered for free to take at the lobby. Service was ok and relatively fast. It was acceptable for a one night stay but not comfortable for long term.
Stayed 1 night in Jan 2020
Response from Nishitetsu Inn Nagoya Nishiki on Feb 16, 2020
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. The hotel is conveniently located close to the train station. I want to keep in mind the service and customer service that will please our customers. The next time I come, I would like to offer a better service than this one. We look forward to your stay again. Nishitetsu Inn Nagoya Nishiki

2/10 Terrible

Lam, Hong Kong

Traveled with family
Disliked: Cleanliness, staff & service
Poor attitude and service from the front desk. It was also hard to communicate with them in English. Room is tiny and although the hotel is located near the busy area, the street it is on is rather quiet. There are lots of better options in the area, hence I’m definitely not going to stay here again.
Stayed 1 night in Jan 2020
Response from Nishitetsu Inn Nagoya Nishiki on Feb 16, 2020
Thank you for staying at Nishitetsu Inn Nagoya Nishiki this time. Sorry to feel uncomfortable. Thank you for your valuable feedback. I would like to consider and act on services that satisfy our customers. I study English and try to serve my customers without any inconvenience using a translation machine. Last but not least, thank you for submitting your review during your busy hours. Nishitetsu Inn Nagoya Nishiki

4/10 Poor

Tara, Hong Kong

Traveled with family
Disliked: Cleanliness, staff & service
Rude staff at the check in counter. Strongly suggest management gives attention and better training as the first impression was really bad already before I even step foot in the room. Typical Japanese hotel, very tiny and I can even open a medium size luggage in the room...had to place the luggage on the bed to pack but it was expected.
Stayed 1 night in Jan 2020
Response from Nishitetsu Inn Nagoya Nishiki on Feb 16, 2020
Thank you for staying at Nishitetsu Inn Nagoya Nishiki this time. Sorry for making you feel uncomfortable. Thank you for your valuable feedback. I will give you strict attention and guidance. We will be careful not to do the same in the future. And I want to show you my growing up. Last but not least, thank you for submitting a review while you're busy. Nishitetsu Inn Nagoya Nishiki

10/10 Excellent

Kerstin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Perfect Stay
The location of the Nagoya hotel is very convenient. Its next to a 711 and FamilyMart. Walking distance to Don Quijote, the subway station, Ichiran Ramen and a mall that has Daiso, Bookoff, Unqilo and ABC Mart. We couldnt have stayed in a better hotel. The double bed is big enough for 2 people. Theres unlimited supply of hotwater and a tub in the bathroom that we thoroughly enjoyed during our stay. The bed is very comfortable and so are the pillows. No need to keep buying drinking water coz the tap is good/safe enough drink. The breakfast buffet that came with the room serves sauges, eggs, fish, bacon, rice, variety of breads (including yummy croissants), salads and soups. Will definitely be our go-to hotel if we come back. Im hoping their other branches in Tokyo and Osaka would be the same. Thank you so much for a wonderful stay.
Stayed 5 nights in Jan 2020
Response from Gandoh on Feb 3, 2020
Thank you for staying. I am very pleased to receive a compliment message. The hotel is only a 3-minute walk from Fushimi Station, and there are convenience stores around the hotel, making it very convenient. Breakfast includes curry and miso soup other than mention. We look forward to your next stay. Nishitetsu Inn Nagoya Nishiki

10/10 Excellent

Chon Hwee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Very nice hotel. Comfort and services etc are all very well. Would come back again if visiting Nagoya again.
Stayed 2 nights in Jan 2020
Response from Nishitetsu Inn Nagoya Nishiki HIROMA on Jan 19, 2020
Thank you for staying at Nishitetsu Inn Nagoya Nishiki this time. Was it comfortable? If you come to Nagoya, I would be happy if you could use Nishitetsu Inn Nagoya Nishiki. I look forward to seeing you. Nishitetsu Inn Nagoya Nishiki

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Juny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed is tiny for 2 person because have one big guy. Breakfast is great. Hotel is near many restaurants.
Stayed 2 nights in Nov 2019
Response from Front Gandoh on Dec 1, 2019
Depending on your physique, the double bed might feel small for two people. There are a limited number of twin rooms with two beds, but please use them if you like. Thank you for your important feedback.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2019

8/10 Good

Wan Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was well maintained. The staff were polite, pleasant and helpful.
Stayed 2 nights in Sep 2019
Response from 西鉄イン名古屋錦 on Oct 4, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. All the staff are very pleased with the compliments from our customers. Our hotel is dedicated to customer service every day so that you can greet our customers with a smile and enjoy them with peace of mind. We look forward to seeing you again. Nishitetsu Inn Nagoya Nishiki

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, near subway and can walk to Sakae area. Staffs are friendly. The bathroom is clean. Good stay.
Stayed 2 nights in Sep 2019
Response from Nishitetsu Inn Nagoyanishiki Akiho on Sep 20, 2019
Thank you for reviewing us and we appreciate your feedback. We are very happy that you enjoyed your days in our hotel and Nagoya city. We look forward to your next visit to Nagoya, if there is anything that we can be of further assistance at any time, please do not hesitate to contact us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience spot easy to reach. Hotel environments clean and tidy.
Stayed 1 night in Sep 2019
Response from Hotta on Sep 7, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. We are delighted that our customers can stay comfortably. We will strive to further improve the service without being satisfied with the compliment. Thank you for the post. I look forward to seeing you again

8/10 Good

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, it is convenient to go hotspots.The staffs is nice and helpful.
Stayed 1 night in Aug 2019
Response from 西鉄イン名古屋錦 on Aug 16, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. All the staff are very happy to praise our customers. The hotel is well located and there are many restaurants nearby. We promise to serve our customers in a bright and polite manner. Last but not least, thank you for posting in the review. I'm looking forward to seeing you again. Nishitetsu Inn Nagoya Nishiki Nouda

8/10 Good

Lai Wah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location close to shopping and eating
Staff are polite and friendly, good check in, rooms are clean, buffet breakfast definitely must try
Stayed 2 nights in Jul 2019
Response from 西鉄イン名古屋錦 on Aug 9, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. All the staff are very pleased with the compliments of our customers. We try to welcome you with a smile so that you can have a pleasant and pleasant trip. We will continue to make every effort so that our customers can praise us. We look forward to seeing you again. Nishitetsu Inn Nagoya Nishiki

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuffs were friendly. It was good location. However, WiFi connection was not so good. I got disconnected several times.
Stayed 2 nights in Jul 2019
Response from 西鉄イン名古屋錦 on Jul 30, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. All the staff are very pleased with the words of praise from customers. Also, thank you for your valuable opinion. I hope to improve as you can use it comfortably. We look forward to your further accommodation. Nishitetsu Inn Nagoya Nishiki

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very VERY TINY ROOM but spotless and friendly staffs
Stayed 1 night in Jul 2019
Response from Front desk clerk U.Watanabe on Jul 22, 2019
Dear GUEST Thank you for choosing NISHITETSU INN NAGOYA NISHIKI. I am sorry that I could not meet your expectations about room. Thank you for sharing your review with us. And thank you for your compliment. Can you enjoy your staying in our hotel? When you came to Nagoya next time,Please come to our hotel by all means. We are looking forward to your visit! Thank you and best regards

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. Everything clean little bit small but good enough size. Laundry was nice
Stayed 1 night in Jul 2019
Response from Nishitetsu Inn Nagoyanishiki Reception Akiho on Jul 15, 2019
Thank you for the lovely review. We are very happy that you enjoyed your days in Nagoya and hope to have you with us soon again.

8/10 Good

Verified traveler

Stayed 7 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Property conditions & facilities
I didn’t expect the room to be spacious but the room we stayed in was very tiny. My husband and I can hardly move around in the room and there was no space to unpack our luggage. Our double bed was rather too small for us both. Everything with this room was just too tiny to stay in comfortably. Their breakfast is great and location is walking distance to the subway station. I gave them points for these.
Stayed 1 night in Jun 2019
Response from Front desk clerk U.Watanabe on Jun 23, 2019
Dear GUEST Thank you for choosing NISHITETSU INN NAGOYA NISHIKI. However, I am sorry that I could not meet your expectations about the room. Thank you for reviewing us and we appreciate your feedback. Our hotel is located 5 minutes walk from Fushimi Subway Station, and only one stop away from Nagoya Station and Sakae Station. Shopping and sightseeing are very convenient. We thank you for saying that breakfast is great. Did you enjoy staying in Nagoya? We look forward to your next visit! Thank you and best regards

8/10 Good

Kelvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel and can find good foods nearby. And is near to shopping areas.
Stayed 1 night in Jun 2019
Response from Front Sumitomo on Jun 18, 2019
Thank you for using Nishitetsu Inn Nagoya Nishiki. Thank you very much. As you said, the hotel is close to the downtown area. It's about 10 minutes' walk from downtown, so I think you can stay relatively quiet at night. There are many restaurants around the hotel and around Sakae Station, so I think it is perfect for shops. Finally, thank you for posting while I am busy. I am looking forward to seeing you again. Nishitetsu Inn Nagoya Nishiki Front Sumitomo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to be quite close to Sakae!
Our stay at Nishitetsu Inn is pretty nice - the room is clean, the shower is strong, and the wifi is fast. But as usual, the room is pretty small that neither of our 2 luggages has space to be fully opened. We are happy that the location is in a 15-min walking distance to Sakae, the main shopping area, and a lot of local restaurants are around, including the famous deep-fried chicken wings. Still, the neighbourhood is quiet.
Stayed 2 nights in Jun 2019
Response from front desk Sumitomo on Jun 14, 2019
Thank you for using Nishitetsu Inn Nagoya Nishiki. Thank you very much. The hotel is located near the downtown area, It is located in an office area about a 10-minute walk from the downtown area, so I think you can spend the night relatively quiet. There are many restaurants around the hotel and around Sakae Station, so I think it is the best choice for shops. We will do our best to provide services that satisfy our customers. Finally, thank you very much for posting while busy. From Nishitetsu Inn Nagoya Nishiki front desk Sumitomo

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location close to Nagoya Station. Staffs are gentle and helpful. Room is a bit tiny but clean. Buffet breakfast is very good.
Stayed 2 nights in Apr 2019
Response from NISHITESU INN NAGOYANISHIKI on May 3, 2019
Thank you for sharing your review with us.We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your comments are much appreciated, and we are thrilled that we were able to contribute in making your trip to Nagoya an enjoyable one.We look forward to your next visit!

6/10 Okay

Verified traveler

Traveled with partner
Disliked: Amenities
I would like to borrow the power plug from front deck but can't borrow and staff want sale to custimer I think not ok. and Semi Double room type it quite small because the bed is unconfortable for two people. Breakfast is Japanese buffe that so good.
Stayed 2 nights in Apr 2019
Response from NISHITESU INN NAGOYANISHIKI on May 3, 2019
Thank you for reviewing us and we appreciate your feedback.We are very sorry that we could not meet your expectations. We appreciate your recommendation of our place to welcoming others.

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, property conditions & facilities
It was fine, basic business hotel just outside the night life district. Clean and provided all the amenities needed.
Stayed 1 night in Apr 2019
Response from NISHITESU INN NAGOYANISHIKI on May 3, 2019
Thank you for sharing your review with us.Can you enjoy your staying in our hotel? When you came to Nagoya next time,Please come to our hotel by all means.

8/10 Good

Minnie, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was quiet and close enough to the central city ( walking distance to both Sakae & Nagoya station) A room was very clean but a bit small for the overseas traveler. However I enjoyed staying there!
Stayed 4 nights in Apr 2019
Response from NISHITESU INN NAGOYANISHIKI on May 3, 2019
Thank you for sharing your review with us.We are pleased to learn that you had a memorable stay.We look forward to your next visit!

8/10 Good

Suzy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located , close to subway and only 2 stops from Nagoya station. The facilities were very clean and staff helpful.
Stayed 2 nights in Apr 2019
Response from NISHITESU INN NAGOYANISHIKI on May 3, 2019
First, let us just say what a great pleasure it was to have you with us recently,and thank you for taking the time to write such a lovely review. We look forward to your next visit to Nagoya, if there is anything that we can be of further assistance at any time, please do not hesitate to contact us!!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. Hotel was very clean But wifi in the room was not steady
Stayed 15 nights in Mar 2019
Response from NISHITETSU INN NAGOYANISHIKI on May 3, 2019
Thank you for your favorable feedback. It really warms our hearts! And we are sorry that we could not meet your expextations about wifi. To ensure your comfortable experience here next time, we will improve wifi as soon as possible.Once again thank you.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable hotel
Check in and out were easy. Slight walk to station but not bad for my senior parents. Hotel rooms are new and clean and comfortable.
Stayed 2 nights in Apr 2019
Response from NISHITETSU INN NAGOYANISHIKI on May 3, 2019
Thank you for your favorable feedback. We hope you could have a wonderful time in Japan.We look forward to your next visit!

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are nice and very helpful. The hotel is not far from subway. Walking distance to shopping area and Science museum. We could walk to Nagoya Station but a bit fare, more convenience to use subway.
Stayed 5 nights in Mar 2019
Response from NISHITETSU INN NAGOYANISHIKI on May 3, 2019
First of all thank you so much for your message.We are very happy that you enjoyed your days in Nagoya and hope to have you with us soon again. Once again thank you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room abit small for luggages to be opened. Otherwise is ok
Stayed 3 nights in Mar 2019
Response from HOTTA on Apr 10, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. First of all, I am sorry for the late reply. Did you enjoy your trip to Japan? As the room is not large, we apologize for the inconvenience. Also, if you are thinking of traveling to Japan on various occasions, consider a sister hotel. Last but not least thanks for posting

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Room is clean. Quite environment, staffs are very nice and helpful.
Stayed 2 nights in Mar 2019
Response from Front desk clerk U.Watanabe on Mar 11, 2019
Dear GUEST Thank you for choosing NISHITETSU INN NAGOYA NISHIKI. And thank you for your favorable feedback. It really warms our hearts! Can you enjoy your staying in our hotel? When you came to Nagoya next time,Please come to our hotel by all means. Thank you for taking the time to write such a lovely review. I hope you could have a wonderful time in Japan. We look forward to your next visit! Thank you and best regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The room is filled with smoking scent. Which was not pleasant for non-smoker
Stayed 1 night in Feb 2019
Response from Nishitetsu Inn Nagoyanishiki on Mar 6, 2019
Thank you for reviewing us and we appreciate your feedback. We appreciate your recommendation of our place to welcoming others.

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All nice and OK and good location The breakfastid not worth it
Stayed 10 nights in Jan 2019
Response from HOTTA on Feb 16, 2019
Thank you for staying at Nishitetsu Inn Nagoya Nishiki. I am grateful for the post during your busy schedule. Regarding breakfast, I am updating the menu. Why do not you eat at the next opportunity? I am looking forward to seeing you again. Front Clark Hotta

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walkable distance to subway & a no of Family Mart nearby. Room is small but that is typical of Japan & have everything u need!
Stayed 2 nights in Dec 2018
Response from Sean on Jan 10, 2019
Dear Kelly. Thank you for your review. We are in work on our services to make it better. Hope to see you again soon. Best wishes, Nishitetsu Inn Nagoya Nishiki Sean Zokirov

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Wing Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018