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Reviews of The Pride Hotel Nagpur

4.5 out of 5
The Pride Hotel Nagpur
Opp Airport Wardha Road, Nagpur, Maharashtra

Reviews

6.8
Rating 10 - Excellent. 10 out of 62 reviews" "
Rating 8 - Good. 26 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 3 out of 62 reviews" "
Rating 2 - Terrible. 12 out of 62 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Shantanu

Stayed 1 night in Mar 2024

6/10 Okay

Priya

Liked: Staff & service
Conveniently located walking distance from the airport but far from town (8 km). Property is generally old and not updated with stained and damaged tables and chairs in the rooms. Buffet breakfast, lunch and dinner are typical of such hotels with a decent variety and moderate quality. Expensive owing to location, but otherwise not good value for money.
Stayed 1 night in Feb 2024
Response from The Pride Hotel Nagpur on Feb 14, 2024
Dear Priya,Thank you for your feedback! We appreciate your comments about our convenient location near the airport. We apologize if you found our property to be older and not updated. We will take note of your concerns regarding the stained and damaged tables and chairs in the rooms. Regarding the buffet meals, we strive to offer a decent variety of dishes. We understand your feedback on the pricing and value for money. Your feedback is valuable to us and we will definitely work on improving our services. We hope to have the opportunity to welcome you back in the future.Warm Regards,Prantik RayGeneral Manager Pride Hotel Nagpur

6/10 Okay

Shrikant

Traveled with family
Disliked: Amenities
Only breakfast was good, reception staff wasn't helpful and understanding.
Stayed 1 night in Nov 2023
Response from The Pride Hotel Nagpur on Nov 17, 2023
Dear Shrikant,Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our breakfast. We apologize for any inconvenience you experienced with our reception staff. We appreciate your feedback and will address this internally to enhance our service. We hope you will give us another opportunity to serve you in the future.Warm Regards,Prantik RayGeneral Manager Pride Hotel Nagpur

2/10 Terrible

Ganesh

Stayed 1 night in Jun 2023
Response from Front Office Manager on Jun 28, 2023
Dear Mr. Ganesh,Namaskar!!I am concerned about the problems you experienced at our hotel. I am writing to thank you for taking the time to bring this matter to our attention. We strive to make the stay not only satisfying but a memorable experience. The principal goal of Pride Hotel Nagpur is to provide exceedingly dependable service to all our guests. Consequently, it is disappointing to learn about the way you have been dealt with and I sincerely understand your dissatisfaction for the unpleasant experience. Please be assured that the issues you have raised have been taken up very seriously by the management of the group and are being addressed. Kindly let us know, if we can be of any assistance in the near future.Kind Regards,Anurag GurjarFront Office Manager

2/10 Terrible

Ravi

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
There were cockroaches in the dining area, on my dining table and near plates. The hot water was not working in the room. Cockroaches in the bedroom.
Stayed 1 night in Apr 2023
Response from Front Office Manager on Jun 19, 2023
Dear Mr. Ravi,Namaskar!!I am concerned about the problems you experienced at our hotel. I am writing to thank you for taking the time to bring this matter to our attention. We strive to make the stay not only satisfying but a memorable experience. The principal goal of Pride Hotel Nagpur is to provide exceedingly dependable service to all our guests. Consequently, it is disappointing to learn about the way you have been dealt with and I sincerely understand your dissatisfaction for the unpleasant experience. Please be assured that the issues you have raised have been taken up very seriously by the management of the group and are being addressed. Kindly let us know, if we can be of any assistance in the near future.Kind Regards,Anurag GurjarFront Office Manager

10/10 Excellent

Prashanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Front Office Manager on Jan 5, 2023
Dear Mr. Prashanth,Namaskar!!Thank you for taking out time and sharing your valuable feedback with us. It is disheartening for me to know the experience you have had and please do accept my apologies for all the inconvenience caused. Please do let us know whenever your travel plans bring you back to Nagpur, for us to personally take care of your requirements. We look forward to welcoming you again soon. Kind Regards,Anurag GurjarFront Office Manager

2/10 Terrible

Mahesh

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2021
Response from Ashish Abraham on Jan 18, 2022
Hi Mahesh, Please elaborate your concerns in details

8/10 Good

Pratik Singh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean!
Stayed 1 night in Nov 2021
Response from Ashish Abraham on Jan 18, 2022
Dear Pratik, Thank you for the rating, We look forward to welcome you again. Kind Regards, Ashish Abraham Front Office Manager

8/10 Good

Joel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good.
Stayed 3 nights in Nov 2021
Response from Ashish Abraham on Jan 18, 2022
Dear Joel, Thank you for the rating, We look forward to welcome you again. Kind Regards, Ashish Abraham Front Office Manager

10/10 Excellent

Rahul

Stayed 1 night in Oct 2021
Response from Ashish Abraham on Nov 4, 2021
Dear Guest, Thank you for sharing your feedback,Looking forward to welcome you again at Pride,Hotel Nagpur. Kind Regards, Ashish Abraham Front Office Manager

2/10 Terrible

Gaddam

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Pride Nagpur
I was in the middle of a roadtrip. I stayed a night there. Understandingly, there was less staff due to covid. But my say was over all 8/10
Stayed 1 night in May 2020
Response from Front Office Manager on Jul 18, 2020
Dear Guest, Thank you so much for a positive review. We look forward to welcome you back again. Kind Regards, Ashish Abraham

6/10 Okay

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay
Stay was good. Thanks
Stayed 3 nights in Mar 2020

10/10 Excellent

mohamed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ashish Abraham on Feb 28, 2020
Dear Guest, Thank you for the revert and feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Ashish Abraham on Feb 11, 2020
Dear Guest, Namaskar! At the onset we thank you for your patronize followed by the candid review. Looking forward to welcome you again.

10/10 Excellent

MUNJAL

Stayed 1 night in Feb 2020

8/10 Good

Rahul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the airport nice staff decent rooms and clean
Stayed 1 night in Nov 2019
Response from Ashish Abraham on Nov 19, 2019
Dear Guest, Namaskar ! At the onset we thank you for your patronize followed by the candid review. Looking forward to welcome you again.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, thanks !
Stayed 5 nights in Nov 2019
Response from Front Office Manager on Nov 12, 2019
Dear guest, namaskar! At The onset we thank you for your patronize followed by The candid review. Looking forward to welcome you again.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Sep 2019
Response from Front Office Manager on Oct 21, 2019
Dear Guest, Namaskar! At the onset we thank you for your patronize followed by the candid review. Looking forward to welcome you again.

2/10 Terrible

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel does not has any signage or board with d name visible at night. The hotel cannot be noticed for a first timer. It is expected that multiple glowsign boards with name of d hotel should be visible 24 hours.
Stayed 1 night in Aug 2019
Response from Front Office Manager on Aug 23, 2019
Dear Guest, Thank you for sparing time to share your valuable feedback and we also apologize for the inconvenience caused. We will certainly action on your suggestions.

8/10 Good

Verified traveler

Stayed 1 night in Jul 2019
Response from Ashish Abraham on Jul 22, 2019
Dear Guest, Namaskar! At The onset we thank you for your patronize followed by the candid review and we look forward to welcome you again.

8/10 Good

Dinesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Ashish Abraham on Jul 15, 2019
Dear Guest, Thank you for the candid review followed by your patronize. We look forward to welcome you again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Closed to Nagpur Airport
Walkable distance from airport. Just one KM and very closed to airport metro train station.
Stayed 2 nights in Jun 2019
Response from Ashish Abraham on Jul 5, 2019
Dear Guest, Thanks a ton for the wonderful feedback and look forward to welcome you again.

8/10 Good

Verified traveler

Stayed 1 night in May 2019
Response from Front Office Manager on May 20, 2019
Dear Guest, Namaskar !!! It is a pleasure to know that you had a wonderful experience with us and would like to thank you for taking time out to post a candid feedback. It will be our distinct privilege to serve you in near future. Kind Regards, Ashish Abraham

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Front Office Manager on Apr 15, 2019
Dear Guest, Thank you for the wonderful rating and we look forward to welcome you again.

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Despite being requested for early check-in they didn't allowed and manager was little rude
Stayed 1 night in Feb 2019
Response from Front Office Manager on Feb 15, 2019
Dear Guest, We apologized for the mentioned issue, However we would like to inform you that being a airport hotel its difficult to manage early check in due to sold out state. I hope to have your kind concern on the same. Kind Regards, Ashish Abraham

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room, bathroom and amenities need a desperate upgrade.
Stayed 2 nights in Feb 2019
Response from Front Office Manager on Feb 8, 2019
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Kind Regards, Ashish Abraham Front Office Manager

8/10 Good

Sudhir

Liked: Cleanliness, staff & service, room comfort
Good stay
Stay was good... but away from city dey close to airport.
Stayed 1 night in Jan 2019
Response from Front Office Manager on Feb 8, 2019
Dear Guest, Than you for the wonderful feedback we look forward to welcome you again. Kind Regards, Ashish Abraham Front Office Manager

2/10 Terrible

Verified traveler

Stayed 1 night in Jan 2019
Response from Front Office Manager on Feb 8, 2019
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. Kind Regards, Ashish Abraham Front Office Manager

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Terrible stay. Outdated decor. Air condition didn’t work; TV was either blaring or silent. Staff woke me up from sleep to ask when I’m checking out even though it was well before check out time. Very unpleasant stay. Left after 1 night.
Stayed 1 night in Jan 2019
Response from Front Office Manager on Jan 31, 2019
Dear Guest, At the outset please accept our sincere apologies for the inconvenience caused. Please note that the issues have been noted and the corrective actions will be implemented.

2/10 Terrible

harjinderparas

Disliked: Staff & service, property conditions & facilities
They were doing construction on the property every day early in the morning and it was impossible to sleep because of the loud sounds. Dust was falling from the ceiling and my room was overall very uncleanly.
Stayed 2 nights in Dec 2018
Response from FOM on Jan 5, 2019
Dear Guest, At the onset please accept my sincere apologies for the inconvenience caused, Further please note that our lobby & restaurant renovation is completed and it has come up very nice. Also mentioned points are being taken care of and will not persist in future. We look forward to welcome you at Pride Hotel, Nagpur. Kind Regards, Ashish Abraham Front Office Manager

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018

6/10 Okay

Gattu, India

its okay
I have been staying in Pride for about 20 Years at different times. There are people associated with this hotel for such long time. Good to see the loyalty, sense of ownership of the people associated with. Overall experience is 3/5
Stayed 1 night in May 2018

10/10 Excellent

Shrirang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
We chose the Pride Hotel as it was the nearest from the Nagpur Airport. We were pleasantly surprised with many factors at this hotel like the following 1. Welcome we received 2. Friendly staff 3. The thoughtful convenience options (placement for door key, internationally compatible power adapters), 4. spacious room 5. Delicious Breakfast which includes variety of food items 6. Impressive Ambience of the lobby 7. Reasonable pricing
Stayed 1 night in Feb 2018

6/10 Okay

Amit

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good Old Hotel .
Hi Pride is a good brand for reliability and safety staff is profession room size is very comfortable rooms are well done up for the old era which is over . The Hotel must have not renovated any amenities for at least 15 years look like.Brefkast at the hotel is very good room service food is over expensive and very bad quality. Nagpur is a small town with not many options considering that it's not a bad place for this hotel to make guest feel happy needs a upgrade and renovation badly in room no 309 charging point switch boards are falling part . beware of shocks
Stayed 3 nights in Jan 2018

8/10 Good

Rhonda

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2017

6/10 Okay

Sudhir

Disliked: Staff & service
Stayed 1 night in Aug 2017

2/10 Terrible

Debapriya

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
a/c not working

8/10 Good

Yogesh C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in late, left early. The stay was very muc
I had a night to spend before an early morning flight.

6/10 Okay

Kaushik

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel needs Serious Updates. It is very dated and looks Aged. It can regain its past glory if the hotel gets Modernised and up-to-date. The staff are very courteous but it can only add up to that much. Everything else is experiential and due to the aged look everywhere the experience also tends to sedate. Please make the hotel exciting. You could probably add a nice and modern Cocktail Lounge on the terrace. Ideas are unlimited if only the hotel is willing to change. I hope it changes for the better.

2/10 Terrible

Ramesh, Kolkata

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uncomfortable night spent
Spent a most uncomfortable night. The room was smelly and the AC was not working.

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Worst five star hotel I have stayed at!
Hotel staff was extremely unfriendly. We had heating issues and water issues in the room. When called in the reception, and I told my frustration they just laughed and said the issues can not be solved till the morning because there was no maintenance staff working at night.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Paid WIFI and uncooperative General Manager
You expect a Business hotel to provide Free WIFI. Pride does not provides it. General Manager is also not cooperative. After staying in this hotel for more than 3 years he was not ready to help in some booking alterations.

8/10 Good

Kirti kumar, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godd to stay at
Good, comfortable and convenient

8/10 Good

Kirti, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proud to be at Pride
Comfortable and convenient as just opposite to the airport.

10/10 Excellent

Moncy, Garland, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nagpur's Best Airport Hotel with Excellent Service
Pride Hotel was an amazing experience! The hotel arranged for us to be picked up and dropped off at the hotel flawlessly. The staff were extremely friendly. Rooftop Restaurant accommodated us at closing time with a smile and excellent made to order food. I would highly recommend this hotel to everyone visiting Nagpur.

8/10 Good

Animesh, Jorhat. Assam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
It was comfortable

10/10 Excellent

Amit, San Francisco, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again!
Close to airport hence easy to get in and out of the city. Rooms were clean and service good. Will stay again.

8/10 Good

Manisha, New Jersey, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay.
Stayed at this hotel for 2 nights. Hotel has a great location with clean rooms. Service was great. They do need to get some staff who can communicate in English with foreign tourists.