Ratings based on 418 Verified Reviews

4.3 out of 5
87% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Seoul, South Korea

Discriminatory

Posted Jul 16, 2017
Pros: The rooms were great, very clean and the beds were very comfortable.
Cons: Not calling their guests "dirty" would be a marked improvement.
Location: Inconveniently located compared to other hotels in the area. A 15 minute walk from anything else (beach, train station, bus terminal, any restaurants)
If I had known that a tattoo would have barred me from the spa AND the pool, I probably wouldn't have stayed here or given them my business. When the hotel staff told me I wouldn't be allowed in the pool, I told them I had no trouble covering it up. "No because you are still dirty" was the response. The "ocean view" is a dirty-looking shipping dock, definitely not worth the money. The closest beach is Naha Beach, (which is located under two highway overpasses).
5 out of 5
Recommended
for Everyone
by A verified traveler from bangkok

nice view hot onsen new renovated room

Posted Jul 6, 2017
hot onsen water in room with view new .renovated room good amenity for woman .good location near supermarket and okinawa restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 2, 2017
We had a great view from our hotel room. Nice, clean and comfortable.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted May 16, 2017 on Hotels
5 out of 5
by jennifer

Great deluxe hotel with amazing onsen

Posted Mar 18, 2017 on Hotels
This was a great place to stay while visiting Naha. We wandered all over visiting all the museums and the outdoor market and discovered great music and interesting neighborhoods!
5 out of 5
by SANGUK

With my parents in 60s, Awesome!!

Posted Feb 27, 2017 on Hotels
1. Overall, excellent room&view with nice spa. With parents, awesome!! 2. Cozy and clean room (nice port view!) 3. Kind staff 4. Diverse convenient facilities in the hotel (convenient store, food court, souvenir and so on) 5. Wonderful Extra Bed
3 out of 5
by A verified traveler

Posted Jan 8, 2017 on Hotels
Onsen (hot spring) is too hot. Observed that even Japanese can only stay for a short while.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 20, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 12, 2016 on Hotels