Good and bad at Naingani
Posted Jan 3, 2012
Hotel was clean on arrival, but the room was not cleaned, nor fresh towels, fresh water etc replaced or offered throughout our 3 day stay. There was also a problem with maintenance of the bure as there were many birds nesting in the roof and wasps nest all over the exterior, which meant opening a door invited a horde of unwelcome wasps inside.
The resort beaches were covered in litter. With the amount of staff available, and at times idle, it wouldn't have taken much to keep it maintained. After all, this was the first thing that guest saw upon arrival.
In general the resort staff were extremely friendly and helpful, however under duress of some extreme micro-management they couldn't give definitely answers to basic questions without going through the rigmarole of consulting the resort manager. This made it difficult to arrange activities as the manager was either not on the island or difficult to locate.
The breakfast buffet is a first in best dressed arrangement. If you aren't there first you get scraps. The 'continental' breakfast is very basic too. On our last morning we, and several other guests were milling around the kitchen for about 40 mins to try and get some food, then ended up abandoning the idea with empty stomachs as we had to check out. Disappointing.
Also, 'Fiji time' is just an excuse for not being punctual. It's hard to give a light-hearted chuckle when you have to get to the mainland for a flight and no-one can tell you when the boat is leaving..