Ratings based on 108 Verified Reviews

4.1 out of 5
88% of guests recommend
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Anchorage, Alaska

Nice hotel fairly close to airport.

Posted Jan 19, 2018
Very friendly and helpful staff. Good communication about airport pickup. Good breakfast. Fair prices in curio shop.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 5, 2017
Overall, would recommend to a friend. The location is really good, it will be great once the mall has more stores in it. The staff is always willing to help which is great. The food at the restaurant is delicious, only one night it was not as great but it was corrected right away. Only negative is the room, they are a bit small and the bed is not comfortable because they are very hard. Also, the taxi driver recommended by the hotel left us at Carnivore because we were a couple of minutes late, I do not think that is the hotel's fault but they should be aware.
Comment from Hotel Management
Dec 6, 2017 by Eka Hotel, Hotel Management
Dear Guest, thank you for choosing to stay with us. We are glad that overall you had a pleasant stay and that you would recommend our facility. We have noted yoir feedback as it helps us monitor and improve on our services and have shared with the relevant departments for further follow up. We look forward to welcoming you back again soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel near the airport

Posted Nov 13, 2017
I have stayed at this hotel several times when i am in transit since the hotel is near the airport. The staff are friendly and helpfu and the rooms are clean and comfortable.
Comment from Hotel Management
Nov 13, 2017 by Wycliff Mokaya, Hotel Management
Dear Guest, thank you for staying with us and the kind feedback. We look forward to welcoming you back again soon. Best regards.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 17, 2017
Excellent service and efficient friendly staff. Nice facilities. Very comfortable!!
Comment from Hotel Management
Oct 17, 2017 by Eka Hotel, Hotel Management
Dear guest, thank you for taking time to share about your experience at Eka Hotel. We look forward to another opportunity to be of service. Best regards.
4 out of 5
by christine

Nice Enough

Posted Sep 18, 2017 on Hotels
Nice hotel but could be anywhere in the world . Food in restaurant poor.
Comment from Hotel Management
Sep 24, 2017 by MO, Hotel Management
Dear Guest, thank you for taking time to share your review about your recent star at Eka Hotel. We appreciate your feedback as it helps us identify areas that need improvement in a bid to satisfy all our guests' needs. We hope you will give us another opportunity to host you again. Warm regards
4 out of 5
by Douglas

Thumbs up

Posted Sep 18, 2017 on Hotels
Nice hotel with friendly staff and good amenities. Will stay there again.
Comment from Hotel Management
Sep 24, 2017 by MO, Hotel Management
Dear Douglas, thank you for choosing to stay with us. It was a pleasure hosting you and look forward to another opportunity to welcome you back. Best regards from the entire team at Eka Hotel.
5 out of 5
by Justyna

Posted Sep 11, 2017 on Hotels
Comment from Hotel Management
Sep 16, 2017 by MO, Hotel Management
Dear Justyna, thank you for choosing to stay with us and for the perfect rating. We look forward to welcoming you back again soon. Kind regards from the entire Eka team.
4 out of 5
Recommended
for Everyone
by A verified traveler

Short stay to be very close to the airport.

Posted Jul 14, 2017
Great location to some shops and the airport, with an onsite gym and restaurant.
Comment from Hotel Management
Jul 17, 2017 by Kelvin M, Hotel Management
Dear Randy, thank you very much for taking the time to review us online. We always appreciate feedback from our customers as it helps us to maintain our services and implement improvements where required and necessary. We are all looking forward to welcoming you back at Eka Hotel Nairobi in the near future, until then best regards from our entire team.
4 out of 5
Recommended
for Everyone
by A verified traveler from USA

Nice hotel close to the airport.

Posted May 12, 2017
Pros: Friendly staff, convenient location for transit passengers.
Cons: Later check out for those who arrive late at night.
Location: Was only there 1 night. Shopping mall within easy walking distance
Late night checkin went smoothly and was quickly in the room. Room was quiet.
Comment from Hotel Management
May 15, 2017 by Kelvin M, Hotel Management
Dear Nancy, Thank you for choosing Eka Hotel as your preferred hotel in Nairobi, and for taking the time to review your stay with us. Your feedback is important to us and we will continue to do our best to make your experience as enjoyable as possible. We are glad that you enjoyed your brief stay, and hope we will have the opportunity to host you again soon!
1 out of 5
by A verified traveler from UK

Noisy place

Posted May 10, 2017
Listen out for the sound of doors slamming all night, it kept me up no end.
Comment from Hotel Management
May 15, 2017 by Kelvin M., Hotel Management
Dear Greg, Thank you for choosing Eka Hotel as your preferred hotel in Nairobi, and for taking the time to review your stay with us. Your feedback is very important to us as we strive to continually improve our standards and service. We are disappointed to hear about your experience with the room and we'll definitely follow this up and do our best to fix the noise level. We look forward to hosting you again so you can enjoy the improved experience, until then best regards from the team at Eka Hotel.