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Outdoor pool
Outdoor pool
Room Amenity
Room Amenity

Guest reviews

3.7 out of 5 Good
427 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationKenyatta International Convention Centre8 min walk
Popular LocationKenyatta Mausoleum10 min walk
Popular LocationUhuru Park2 min drive
AirportNairobi (NBO-Jomo Kenyatta Intl.)37 min drive

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  • Twin Hilton Deluxe Room

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 2 Twin Beds
    More detailsTwin Hilton Deluxe Room
  • Room, 1 Queen Bed (with Working Desk)

    Room amenities

    • 247 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed (with Working Desk)
  • Deluxe Room, 1 King Bed, Terrace

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Terrace
  • Executive Room, 1 King Bed, Business Lounge Access

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Business Lounge Access
  • Deluxe Room, 1 Queen Bed (with Working Desk)

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsDeluxe Room, 1 Queen Bed (with Working Desk)
  • Deluxe Suite, 1 King Bed, Business Lounge Access, Tower

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Suite, 1 King Bed, Business Lounge Access, Tower
  • Deluxe Room, 1 King Bed, City View

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, City View
  • Junior Suite, 2 Queen Beds, Business Lounge Access, City View

    Room amenities

    • 495 sq ft
    • City view
    • Sleeps 3
    • 2 Queen Beds
    More detailsJunior Suite, 2 Queen Beds, Business Lounge Access, City View
  • Family Room, 1 Queen Bed

    Room amenities

    • City view
    • Sleeps 4
    • 1 Queen Bed
    More detailsFamily Room, 1 Queen Bed
  • Presidential Suite

    Room amenities

    • 1023 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPresidential Suite

About this area

Nairobi

Located in Nairobi, Hilton Nairobi is in the city center and near a train station. Yaya Centre is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Giraffe Centre and AFEW Giraffe Centre. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Nairobi travel guide
View in a map
Popular Location

What's nearby

  • Kenyatta International Convention Centre - 8 min walk
  • Kenyatta Mausoleum - 10 min walk
  • Uhuru Park - 2 min drive
  • Kenya Railway Golf Club - 2 min drive
  • University of Nairobi - 3 min drive

Getting around

  • Syokimau SGR Railway Station - 35 min drive
  • AirportJomo Kenyatta Intl. Airport (NBO) - 37 min drive

Restaurants

  • Travellers Restaurant — 1 min walk
  • Sale E Pepe Restaurant — 1 min walk
  • Highland Annexe — 4 min walk
  • Malindi Dishes — 4 min walk
  • Exchange Bar — 5 min walk

About this property

Hilton Nairobi

4-star Nairobi hotel in Central Business District, near University of Nairobi
This hotel features 5 restaurants, an outdoor pool, and 2 bars/lounges. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a poolside bar, and a coffee shop/café are onsite. All 287 rooms provide conveniences like sofa beds and coffee makers, plus 24-hour room service and LED TVs with satellite channels. Guests will also find WiFi, wired Internet, and minibars.
Hilton Nairobi offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Nairobi hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)
Follows industry sanitization guidelines of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (KES 20 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi, Wired Internet (KES 12 per day)

Parking and transportation

  • Free self parking
  • Free valet parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Breakfast available for a fee: KES 2800 per person
  • 5 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • Aerobics classes
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Dutch
  • English
  • German

Business services

  • Business center
  • Meeting rooms
  • Conference space

Outdoors

  • BBQ grill(s)

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Turndown service

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Kids stay free! Children 11 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for KES 4000.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 2800 per person (approximately)
  • Fee for in-room wireless Internet: KES 20 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: KES 20 per 24-hour period (rates may vary)
  • Fee for wired Internet in public areas: KES 12 per day (rates may vary)
  • Airport shuttle fee: KES 2500 per person (roundtrip)
  • Rollaway bed fee: KES 4000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hilton Hotel Nairobi
Hilton Nairobi
Nairobi Hilton
Hilton International Nairobi
Hilton Nairobi Hotel Nairobi
Nairobi Hilton International
Hilton Nairobi Hotel
Hilton Nairobi Hotel
Hilton Nairobi Nairobi
Hilton Nairobi Hotel Nairobi

Frequently asked questions

Can I cancel my reservation for free at Hilton Nairobi and receive a full refund?
Yes, Hilton Nairobi offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Nairobi cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Nairobi?
As of Oct 25, 2020, prices found for a 1-night stay for 2 adults at Hilton Nairobi on Nov 1, 2020 start from $86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Nairobi have a pool?
Yes, this property has an outdoor pool.
Is Hilton Nairobi pet-friendly?
Yes, pets are allowed at this property.
How much is parking at Hilton Nairobi?
Self parking and valet parking are free at this property.
What time is check-in at Hilton Nairobi?
Check-in is from 2:00 PM–midnight. Late check-in is available during limited hours.
What time is check-out at Hilton Nairobi?
Check-out is at noon.
Does Hilton Nairobi provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KES 2500 per person, roundtrip, applies.
Where is Hilton Nairobi located?
Located in Central Business District, this spa hotel is within 1 mi (2 km) of National Archives and University of Nairobi. Yaya Centre is 3 mi (4.9 km) away.
3.7
Good
5 - Excellent
111
4 - Good
156
3 - Okay
90
2 - Poor
46
1 - Terrible
24

3.8/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, staff & service, amenities
The location is excellent, right in the city centre, the pool was very good as it was heated, But the hotel is old and a bit worn really, needs to be revamped. Prices quite high for food and drink.....but the Jockey Club has a good deal for 5 beers for 1500 KES
Stayed 2 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service in every aspect
Stayed 1 night in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hilton Nairobi setting was appropriate for my business trip being at the heart of CBD. The room was comfortable. Very helpful staff In general. Great help. Transport back to JKA airport was the only hiccup, not straightforward but that is arranged separately.
Stayed 13 nights in Jan 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not too happy customer
Everything was super excellent apart from when making reservation I was advised checking time to be 10.01am, we arrived at 11:30am and was told check in time was 2pm, so we had to wait. Secondly I reserved two rooms next to each other but when we got there our rooms were on different floors
Stayed 1 night in Feb 2020

4/5 Good

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Its in good location. Security good. Food is good. But didnt provide tooth past and brush.
Stayed 2 nights in Feb 2020

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