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Outdoor pool
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Guest reviews

4.2/5 Very Good
265 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

Cleaned with disinfectant
Personal protective equipment
Social distancing

Map

Explore the area

Popular LocationKenyatta International Convention Centre6 min walk
Popular LocationCity Market9 min walk
Popular LocationUhuru Park4 min drive
AirportNairobi (NBO-Jomo Kenyatta Intl.)30 min drive

Choose dates to view prices

  • Club Room, 1 King Bed (IC)

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsClub Room, 1 King Bed (IC)
  • Superior Suite, 1 Bedroom

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 Twin Bed
    More detailsSuperior Suite, 1 Bedroom
  • Deluxe Room

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More detailsDeluxe Room
  • Superior Room, 1 Twin Bed

    Room amenities

    • 344 sq ft
    • City view
    • Sleeps 3
    • 1 Twin Bed
    More detailsSuperior Room, 1 Twin Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 291 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Superior Room

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 Twin Bed
    More detailsSuperior Room
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 605 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More detailsDeluxe Suite, 1 Bedroom
  • Superior Room, 1 King Bed

    Room amenities

    • 388 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior Room, 1 King Bed
  • Superior Room, 1 Queen Bed

    Room amenities

    • 358 sq ft
    • City view
    • Sleeps 3
    • 1 Queen Bed
    More detailsSuperior Room, 1 Queen Bed
  • Club Twin Room (Floor Intercontinental)

    Room amenities

    • 303 sq ft
    • City view
    • Sleeps 2
    • 1 Twin Bed
    More detailsClub Twin Room (Floor Intercontinental)

About this area

Nairobi

Located in Nairobi, InterContinental Nairobi is in the city center. The area's natural beauty can be seen at Nairobi National Park and popular attractions include Giraffe Centre and AFEW Giraffe Centre. Traveling with kids? Consider David Sheldrick Elephant & Rhino Orphanage, or check out an event or a game at Nyayo National Stadium. Spend some time exploring the area's activities, including golfing.
Visit our Nairobi travel guide
View in a map
Popular Location

What's nearby

  • Kenyatta International Convention Centre - 6 min walk
  • City Market - 9 min walk
  • Jeevanjee Gardens - 12 min walk
  • Kenya Railway Golf Club - 13 min walk
  • Uhuru Park - 4 min drive

Getting around

  • Nairobi Station - 30 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 30 min drive

About this property

InterContinental Nairobi

Family-friendly Nairobi hotel in Central Business District, near University of Nairobi
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a coffee shop/café are onsite. All 326 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with cable channels. Guests will also find pillowtop beds, 24-hour room service, and minibars.
InterContinental Nairobi offers 326 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • Free RV/bus/truck parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10:30 AM: KES 2800 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Outdoor pool
  • Sauna
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • French
  • German
  • Swahili

Business services

  • 10 meeting rooms
  • Business center
  • Conference space (13596 square feet)

Outdoors

  • BBQ grill(s)
  • Terrace

Spa

  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Linens
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for KES 3500.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: KES 0 per night
  • Breakage deposit: KES 0 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: KES 2800 per person (approximately)
  • Airport shuttle fee: KES 4000 per vehicle (one-way)
  • Late check-out fee: KES 18,000 (subject to availability)
  • Rollaway bed fee: KES 3500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place and staff at the property wear personal protective equipment
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

InterContinental Hotel Nairobi
InterContinental Nairobi
Nairobi InterContinental
Intercontinental Nairobi Hotel Nairobi
InterContinental Nairobi Hotel
InterContinental Nairobi Hotel
InterContinental Nairobi Nairobi
InterContinental Nairobi Hotel Nairobi

Frequently asked questions

Can I cancel my reservation for free at InterContinental Nairobi and receive a full refund?
Yes, InterContinental Nairobi offers free cancellation on select room rates, because flexibility matters! Please refer to InterContinental Nairobi cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is this hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM–midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Check-out is at noon. Late check-out is available for KES 18,000 (subject to availability).
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of KES 4000 per vehicle, one-way, applies.
Where is this hotel located?
This family-friendly Nairobi hotel is located in a national park, within 1 mi (2 km) of Kenyatta Mausoleum and University of Nairobi. Yaya Centre is 2.6 mi (4.2 km) away.

Guest reviews

Overall score and ratings for InterContinental Nairobi

4.2
Very Good
5 - Excellent
109
4 - Good
106
3 - Okay
38
2 - Mediocre
9
1 - Poor
3
4.3
Cleanliness
4.4
Service and Staff
4.1
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort
Not really 5 star hotel

We had a very bad experience in this hotel. At 2:30 am someone started knocking at our door at least 3 times. I woke up and when I opened the door, there was the bell boy bringing a suitcase that was not ours. After he noticed he got the wrong room, he apologized and left. It was almost impossible for us to get back to sleep and we felt tired all day long. It is unbelievable that a "5 star" hotel has this type of mistakes. Also, when checking out, we got a different rate than what was initially booked in Hotels.com, we were running late for our flight so we just paid and left. Will never stay at any of their hotels again. Terrible experience

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service
Great Staff but hotel needs renovations

The staff is helpful and friendly and really made our stay. The hotel needs a facelift though and really doesn’t live up to its five star rating. If it weren’t for the staff, we wouldn’t go back.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is a classic and, as such, a bit dated but not in a bad way. Always clean. You can’t beat the location in CBD. The staff and service are absolutely the best. The high security at the front gate is a bit jarring, but necessary now a days.

Stayed 3 nights in Feb 2020

4/5 Good

  • Liked: Cleanliness, property conditions & facilities, room comfort

The staff was very friendly and helpful, the downside was the restaurant. The staff was incredibly slow and the food was sub par. Breakfast was fine, but the two times we ate there for dinner was awful. The waitstaff would 40 min to bring water and the food took even longer.

Stayed 1 night in Feb 2020