Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from 東京

スタッフが親切な安定感あるホテル

Posted Aug 16, 2016
セキュリティがとても頑丈。部屋のお湯の出は抜群。建物はやや古く老舗感がある。人によっては、部屋が下水っぽい匂いが気になるかも。レストランは2つ。一つは本格的なインド料理で、もう一つは、テラスとプールに面したビュッフェ式のレストラン。どちらも中々美味しい。コンシェルジェが色々アレンジしてくれる。
4 out of 5
by Benjamin from Cheshire, CT

Great staff, dated room

Posted May 22, 2016 on Hotels
The staff here are incredibly friendly and helpful. Best I've come across. Just beware that, while there are great services (health club, restaurants, bar, pool etc), the rooms are not as elegant as Intercontinental hotels you might be used to in North America. My room was quite dated actually. And the elevators kept on breaking down. Having said all this, I enjoyed my stay thoroughly, since the staff were so wonderful.
4 out of 5
by LIN

This traveler left a rating score only Posted Apr 28, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 27, 2016 on Hotels
5 out of 5
by A verified traveler from Canada

World Class

Posted Apr 15, 2016
Pros: Everything
Cons: Nothing
Location: Perfect I could not ask for more.
Good , caring and excellent service. No wonder they call kenya original safari destination.
4 out of 5
by A verified traveler from India New Delhi

ロケーションのよい老舗ホテル

Posted Mar 24, 2016
施設は目新しいものではありませんが、一通りの設備は揃っている。他国のような豪華な設備は望めないものの、ロケーションもよくナイロビ観光には充分でした。
5 out of 5
by John

Posted Mar 22, 2016 on Hotels
Veer
4 out of 5
by Bjorn Tore

High standard, expensive food and drinks

Posted Feb 27, 2016 on Hotels
Spent a day in Nairobi before returning home - nice hotel facilities, nice pool, nice bars and nice restaurants, but the prices in the bars and restaurants are about the double of what you will find in other very nice bars and restaurants in Kenya. They automaticaly add service charges on everything, this is not common in Kenya. High standard, very nice hotel with very high level of security, but expect to pay for it...
5 out of 5
by A verified traveler from n

Nice hotel close to down town Nairobi and air port

Posted Feb 25, 2016 on Orbitz
It was very well coming staff member are very nice and welcoming
1 out of 5
by Daphnee

hotel has roach big time you guys need to do some

Posted Feb 21, 2016 on Hotels
this is the worse i ever face we stay there the hotel people were nice the room has roach i kill the roach take it to show front desk what we find the manager give us a complimentary diner next day we went dounstairs to eat we find another roach at the big buffet we left we didnt eat at all for the whole day i will never ever go to any intercontinental in my like