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Jacaranda Nairobi Hotel

Photo gallery for Jacaranda Nairobi Hotel

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
View from room

Overview of Jacaranda Nairobi Hotel

Jacaranda Nairobi Hotel

3.5 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Woodvale Grove, Westlands, Nairobi, 00800

Explore the area

  • Popular LocationThe Sarit Centre5 min walk
  • Popular LocationWestgate Shopping Mall12 min walk
  • Popular LocationNairobi National Museum10 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)31 min drive

Room options

About this area


Jacaranda Nairobi Hotel is located in Westlands, a neighborhood in Nairobi, and is in the entertainment district. Kenya National Theatre and Nairobi National Museum are cultural highlights, and travelers looking to shop may want to visit The Sarit Centre and Westgate Shopping Mall. Traveling with kids? Consider American Embassy Memorial Garden and Nairobi Railway Museum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • The Sarit Centre - 5 min walk
  • Nairobi Education Centre - Animal Orphanage - 11 min walk
  • Westgate Shopping Mall - 12 min walk
  • Nairobi National Museum - 10 min drive
  • Arboretum - 22 min drive

Getting around

  • Syokimau Station - 29 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 31 min drive


  • Chowpaty - 3 min walk
  • Cake City - 3 min walk
  • Open House - 4 min walk
  • Bangkok Chinese Restaurant - 4 min walk
  • Haandi Restaurant Ltd - 5 min walk

About this property

Jacaranda Nairobi Hotel

3.5-star family-friendly hotel located in Westlands
You can look forward to a poolside bar, a free daily manager's reception, and a terrace at Jacaranda Nairobi Hotel. Indulge in a body treatment, a hot stone massage, and aromatherapy at the onsite spa. Enjoy local and international cuisine, brunch, and happy hour at the two onsite restaurants. Pilates classes and yoga classes are offered at the health club; Jacaranda Nairobi Hotel also has a coffee shop/cafe, a garden, and a hair salon. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Limo/town car service, concierge services, and a porter/bellhop
  • Massage treatment rooms, multilingual staff, and barbecue grills
  • Guest reviews speak highly of the helpful staff and location
Room features
All 128 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Plasma TVs with premium channels
  • Balconies, coffee/tea makers, and ceiling fans


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • The Node Restaurant

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms


  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms


  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace


  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Memory foam mattress


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom


  • Plasma TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony


  • Desk
  • Free local calls
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties



Check-in from noon - midnight
Minimum check-in age - 18


Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Jacaranda
Hotel Jacaranda Nairobi
Jacaranda Hotel
Jacaranda Hotel Nairobi
Jacaranda Nairobi
Jacaranda Nairobi Hotel
Nairobi Hotel Jacaranda
Nairobi Jacaranda Hotel
Jacaranda Nairobi Hotel Hotel
Jacaranda Nairobi Hotel Nairobi
Jacaranda Nairobi Hotel Hotel Nairobi

Frequently asked questions

Does Jacaranda Nairobi Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Jacaranda Nairobi Hotel?

As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Jacaranda Nairobi Hotel on Nov 28, 2022 start from $117.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jacaranda Nairobi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jacaranda Nairobi Hotel?

Self parking is free at this property.

What time is check-in at Jacaranda Nairobi Hotel?

Check-in is from noon - midnight. After-hours check-in is not available.

What time is check-out at Jacaranda Nairobi Hotel?

Check-out is at 10 AM.

Where is Jacaranda Nairobi Hotel located?

This family-friendly Nairobi hotel is located in the entertainment district, within a 15-minute walk of The Sarit Centre and Westgate Shopping Mall. Nairobi National Museum and Arboretum are also within 2 mi (3 km).

Can I cancel my reservation for free at Jacaranda Nairobi Hotel and receive a full refund?

Yes, Jacaranda Nairobi Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Jacaranda Nairobi Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 32 out of 131 reviews" "
" "5 - Excellent 24%
Rating 4 - Good. 66 out of 131 reviews" "
" "4 - Good 50%
Rating 3 - Okay. 20 out of 131 reviews" "
" "3 - Okay 15%
Rating 2 - Poor. 12 out of 131 reviews" "
" "2 - Poor 9%
Rating 1 - Terrible. 1 out of 131 reviews" "
" "1 - Terrible 1%




Staff & service




Property conditions & facilities



5/5 Excellent

Bala Pratap
Stayed 2 nights in Apr 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms needs updating. The bath tub had cracked tiles etc. Buffet breakfast is over priced for customers who do not eat a lot of food for breakfast.
Stayed 3 nights in Mar 2022

5/5 Excellent

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel see you soon
Stayed 7 nights in May 2021

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was the hotel for one night, as I transferred to Nairobi for work. Due to Covid restrictions, most of the hotel was closed/blocked for use, but overall, the room was fine, internet connection good, and had a pleasant stay.
Stayed 2 nights in Aug 2020

5/5 Excellent

Verified traveler
Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Mar 2020

5/5 Excellent

Verified traveler
Stayed 7 nights in Feb 2020

5/5 Excellent

Verified traveler
Business traveler
Liked: Cleanliness
nice place, beautiful garden, nice staff. location makes it accessible to great restaurants and shops
Stayed 4 nights in Feb 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness
Stayed 1 night in Dec 2019

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Nov 2019

5/5 Excellent

Verified traveler
Stayed 2 nights in Nov 2019