Was not informed about ongoing construction noise. No discount given even A/C was u/s!
Comment from Hotel Management
Jun 19, 2015 by lydia, Hotel Management
All the Laico Regency Hotel, team and I would thank you for sharing your experience further to your stay within our property.
I took note of your comments with particular attention, especially regarding the construction noise and the air conditioning not working and ask you to accept my apologies for these inconveniences.
We shall ensure the close monitoring of the details linked to our service.
Looking forward having the great pleasure to, personally, welcome you during your next stay.
Please accept my warm greetings.,Emmanuel Lecomte,General Mangaer.