In consistent HOT water and the AC didn't work well.
Comment from Hotel Management
Nov 4, 2016 by General Manager, Hotel Management
Dear Terrance, All the Laico Regency Hotel team and I would thank you for sharing your experience further to your stay within our property. I took note of your comments with particular attention, especially regarding the insufficient hot water. I ask you to accept my apologies for these inconveniences. Besides, I could note that the bed, has met your expectations. Your observations are precious as it allows us to, constantly, improve the quality of our service in the sole aim of keeping your satisfaction. I hope to welcome you again to Laico Regency Hotel to offer to your good self a new unique experience. Wambua Kitheka, Acting General Manager