Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Superior Room

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Executive Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Business Suite

Max Occupancy: 2 guests (up to 1 child, 1 infant)

Get an overview of this hotelLuxury hotel with 2 restaurants and full-service spa


Located in the heart of Nairobi, this luxury hotel is within a 10-minute walk of Central Park, Uhuru Park, and Teleposta Towers. Kenyatta Mausoleum and City Market are also within 15 minutes.

Hotel Features

This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a swim-up bar are onsite.

Room Amenities

All 183 individually furnished rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with satellite channels, and other amenities include minibars and separate bathtubs and showers.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Nairobi Serena Hotel features an outdoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. 5 meeting rooms are available. This luxury hotel also offers a children's pool, a sauna, and a steam room. For a surcharge, a roundtrip airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Nairobi Serena Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Children's pool 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Designated smoking areas 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Free self parking 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Gift shops or newsstand 
  • Hair salon 
  • Health club 
  • Laundry facilities 
  • Meeting rooms 
  • Number of floors - 3 
  • Number of meeting rooms - 5 
  • Number of restaurants - 2 
  • Outdoor pool 
  • Poolside bar 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Shopping on site 
  • Spa services on site 
  • Spa treatment room(s) 
  • Steam room 
  • Swim-up bar 
  • Total number of rooms - 183 
  • Tours/ticket assistance 

Family Friendly Amenities

  • Babysitting or childcare  
  • Children's pool  
  • Free Wi-Fi  
  • In-room childcare (surcharge)  
  • Laundry facilities  
  • Outdoor pool  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking

Room Amenities

  • Air conditioning 
  • Bathrobes 
  • Coffee/tea maker 
  • Free bottled water 
  • Free newspaper 
  • Cribs/infant beds available 
  • Designer toiletries 
  • Free WiFi 
  • Hair dryer 
  • In-room childcare (surcharge) 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Individually furnished 
  • LCD TV 
  • Minibar 
  • Phone 
  • Premium TV channels 
  • Room service (24 hours) 
  • Satellite TV service 
  • Separate bathtub and shower 
  • Turndown service 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Cafe Magreb - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

The Pool Terrace and Bar - This café serves light fare only.

The Aksum Bar - Overlooking the garden, this lobby lounge serves light fare only.

The Mandhari - This fine-dining restaurant overlooks the pool and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club, a sauna, and a steam room.

  • Golfing nearby 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.

  • Sauna in spa 
  • Spa tub in spa 
  • Steam room in spa 
  • Massages 
  • Number of treatment rooms 4 
  • Body scrubs 
  • Aromatherapy treatments 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 11 AM


Check-out time is 10 AM

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Awards & Affiliations

  • The property is a member of the Leading Hotels of the World.
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