Ratings based on 18 Verified Reviews

4.3 out of 5
80% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
for Everyone
by A verified traveler from UK

Good siza rooms but NO air conditioning

Posted Mar 2, 2018
Deco a bit tired, good OK, staff tried hard but a bit slow. Lovely grounds. Main problem was the heat (30+ deg) and only ceiling fans for cooling so struggled to sleep!
3 out of 5
by A verified traveler from Washington, DC

Beautiful Gardens

Posted Nov 17, 2011
The positive: Hotel and staff -- the grounds are beautiful and the staff is great. The negative: Location -- it is quite far from the airport and Nairobi and the surrounding area is depressed and noisy.
5 out of 5
by A verified traveler from London, UK

Excellent Hotel - Read The Following...

Posted Nov 16, 2011
This is an excellent hotel. It has 5 restaurants, shopping, pools and very good service. The rooms are clean, nice and have porches/balconies. It is a great place to stay before/after Safari and/or to have a professional or social function - as this is very common at this hotel. They have the setup and facilities for a successful event. My only caution would be that the hotel is a good 30-90 minutes from town - and with heavy traffic it can take longer to get to the City Centre. A trip there and back could cost up to 4,000SH. Thus, it's not the best place to stay if you have to go into town every day, but it is a very comfortable stay for other reasons as noted.
4 out of 5
by A verified traveler from Rotterdam

Wonderful oasis

Posted Oct 17, 2011 on Hotels
The Hotel Safari Park is indeed an oasis, away from noisy Nairobi centre. The only problem is the roadconstruction which is taking forever, and in the night/ dark the road is not always safe due to incompetent drivers. Even at 05.00 am the ride back to the airport is dangerous. For the rest the hotel is highly recommendable to everyone
5 out of 5
by A verified traveler from CARSON SITY, NV

This will not be my last stay at this hotel.

Posted Sep 23, 2011 on Hotels
This was one of the best hotels I have ever stayed at. With Nairobi being a cautious place to be, in way of safety and confort, this hotel makes you believe you are in a different enviroment. In addition to the wonderful and friendly employees, they have a doctor that will make "room calls" if you are not feeling well FREE. I couldn't believe it because my husband became sick and the doctor was there within 30 minutes of me calling. The restaurants were wonderful, the free breakfast was out of this world, and we lacked nothing while staying there. I would be a spokesman for this hotel any day of the week. We loved it and can't wait until we return.
5 out of 5
by A verified traveler from Eden Prairie

Posted Sep 22, 2010 on Hotels
A birthday dinner at the St. Paul Grill was wonderful. Was so nice to be able to charge that bill to our room bill for the night. Went to the Science Museum to see the Dead Sea Scrolls exhibit in the morning before we checked out.. all was great.
5 out of 5
by A verified traveler from oakdale

This traveler left a rating score only Posted Sep 21, 2010 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 14, 2010 on Hotels
5 out of 5
for Other
by A verified traveler from Marquette, MI

Unique African Experience.

Posted May 8, 2010
It is more of an experience than a hotel. From the spacious lobby to the well kept grounds it exudes African luxury. The staff is friendly and helpful. However, it is not handicap friendly and anyone with difficulty walking may find access to the excellent restaurant impossible. Rooms are in two story buildings without elevators. It was about two city blocks from my comfortable room (with a balcony overlooking the grounds) to the front desk. The place is ideally suited to seminars and company retreats. The grounds between the lobby and the restaurant are filled with flowers and trees through which water flows down into the swimming pool that sits just in front of the restaurant making a perfect setting for a patio meal or a more formal restaurant setting under a roof, but there is no need for windows. The night I dined there, a trio played a mix of Western and African music. If your legs and ankles are ok, you will love this hotel. Expedia provides a means to pay for your lodging in dollars which can be an advantage. I booked online while in Kenya.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2010 on Hotels