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I stated only for one night. I enjoy the stay, staff were extremely humble. Fast check in, clean, bit old bed sheet cover, good breakfast, choice of fresh juices etc. would like to stay back.
Meticulous service with smiling staff! I felt pampered after 17 days in Madagascar. The hotel concierge made arrangements for very affordable day trips to major highlights of Nairobi. The food was delicious. Lovely pool and lounge areas to hang out. They also kept track of my flights, making sure ...
Excellent hotel in Nairobi. Staff very very friendly. Room clean and tidy: we asked for a room with view on the garden, and enjoyed both sight and silence. Graceful garden with ample lawn and trees. Ideal location to visit the nearby shopping and eating places. Great Ambience.
I found the staff to be friendly and accommodating. I was particularly impressed when I requested a late checkout until 8:00 p.m. and they said "yes" Breakfast buffet - in my top 10 and I travel considerably
It was nice to experience everyday life of the kenyans by catching public buses which pass right outside the gate of the hotel going to town. The hotel taxi drivers knew interesting restautrants around town and we spent the rest of the evenings at the top floor restaurant enjoying the panoramic view ...
The staff was incredible, and always were there whenever I needed something. Great location, everywhere I needed to go was not far away. I definitely recommend this hotel, and will surely stay during my next visit. Thanks Wasini staff for making me feel at home.
I have occasionally stayed at this hotel for about 10 years and keep coming back when in transit as it is affordable, centrally located and convenient. The staff are always efficient, helpful, friendly and courteous. The hotel is secure, and although most of the rooms are budget, they are clean, ...
Wonderful experience. We spent a few days in Nairobi and chose this hotel as it was in the heart of Nairobi. We felt it would be easier to get to other places. The hospitality was great and everyone went an extra mile to make the stay memorable. The rooms were clean and comfortable. I would have ...
I stayed at the Fairvie again, one of the hotels owned by City Lode in Nairobi. It was grat to se some of the staff again who were very welcoming. Th food, room and service is great.
I have stayed at the Dusit Nairobi multiple times, I've tried other 5 star hotels in Nairobi as well. The advantage - an excellent Thai restaurant, several amenities within the courtyard - spa, banking, money exchange, boutique clothing store - well-designed rooms with comfortable beds, bay window ...
Staff are polite and genuinely friendly and interested in you and on standby to help with anything you need. If there is any problem in your room the response and them coming to sort it out is exceptional.
Very good reception. Sent a taxi to pick me from the bus park. The staff is very friendly and helpful. The room was clean , spacious and not noisy.Hot water is available for the shower.
My friend and I (we are from the US) stayed at the Heron Portico for the last few nights of a month long service trip throughout East Africa. The Heron Portico staff were incredibly friendly and accomodating. They care about their guests' experience, and although they might need an extra nudge or ...
Overall a good hotel and we enjoyed the experience. Very good staff service. Very good spa and excellent steakhouse. Unfortunately, over the weekend, the noise from the bar was too much in our room -- until after 1 am. Good value if you get a good price; if you want to be absolutely pampered, maybe ...
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