Ratings based on 116 Verified Reviews

3.9 out of 5
76% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from malaysia

Posted Jul 29, 2017
Overall is ok.. not much complain about it . Quick convenient for us
Comment from Hotel Management
Aug 3, 2017 by Hotel Naniwa, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become a better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 27, 2017
Overall it was a very good experience. I would recommend this to tourists who speaks english. Filipino tourist will enjoy this too as they have filipino staff working in the front desk.
Comment from Hotel Management
Jul 1, 2017 by Hotel Naniwa, Hotel Management
Good Day! Salamat po! Thank you very much for staying at Naniwa Hotel. We and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become a better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
4 out of 5
by A verified traveler

OVERALL GOOD TO STAY

Posted May 11, 2017 on Hotels
GREAT WITH FAMILY STAY. NOT A BAD CHOICE HOTEL FOR 3 BEDROOM.
Comment from Hotel Management
May 15, 2017 by jang, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We, and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become a better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much.
5 out of 5
by Joe

Great staff

Posted Apr 22, 2017 on Hotels
Staff was great!
Comment from Hotel Management
May 8, 2017 by jang, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We, and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
3 out of 5
by A verified traveler

Great location - smoking an issue

Posted Feb 10, 2017 on Wotif
Pros: location
Cons: bedding and smoking areas
Location: Just across the road from Doutonbori Street
We stayed in the Japanese style room at this hotel. Very basic room with 5 futons. The futon mattress was so thin that we felt the floorboards for 5 nights. Our room was non-smoking yet right outside our door and the elevator was a smoking area!! Our room had cigarette smoke seeping under the door constantly. It was pretty awful to leave the room in the morning and encounter other hotel guests in their complimentary kimonos having an early smoke. On a brighter note, the hotel staff were extremely frinednly and the location is excellent.
Comment from Hotel Management
May 8, 2017 by Luigi, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We, and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become better hotel and we will make sure to give every guest an optimal hotel experience. Re: the smoke and futon, we will take this comment as a a room for improvement. Rest assured that this will be solved as soon as possible. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
3 out of 5
by A verified traveler

Ok for a bed

Posted Nov 29, 2016 on Hotels
Average area. Good night life but not much english speaking ppl or food menus in English
Comment from Hotel Management
May 8, 2017 by jang, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We, and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Large room close to transport

Posted Oct 3, 2016 on Wotif
Pros: Room size, staff and location
Cons: Western options for breakfast
Location: Walking distance to Mamba district restaurants and shops, but away from frenetic pace of that area.
Room was larger than expected. In great location near train station and plenty of restaurants and shops. Staff were delightful and very helpful. We didn't try the breakfast, but got food from the convenience store for breakfast each day. Laundry was useful (they supply detergent which automatically goes into the washing machine). Would stay here again. Hotel is older, but good value.
Comment from Hotel Management
May 8, 2017 by Hotel Naniwa, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We, and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 23, 2016 on Hotels
3 out of 5
by GENEVIEVE from adelaide

average hotel in reasonable location

Posted Dec 12, 2015 on Hotels
pretty basic hotel. looked better on website. seemed quite overpriced. wouldn't return.
Comment from Hotel Management
May 8, 2017 by jang, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become better hotel and we will make sure to give every guest an optimal hotel experience. We are doing our best to improve the hotel's facilities and environment. Rest assured that this will be solved as soon as possible. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa
5 out of 5
by A verified traveler

Perfect

Posted Jun 10, 2015 on Hotels
It's very clean and comfortable. Quite spacious as well for 4 of us. The staff is friendly and helpful. Location is just next to Dotonbori which is a popular eating and shopping street. 5-8 minute walk from Nipponbashi station. 10min walk to Kuromon market for fresh sashimi and other Japanese food.
Comment from Hotel Management
May 8, 2017 by jang, Hotel Management
Good Day! Thank you very much for staying at Naniwa Hotel. We, and the whole team sincerely thank you for leaving us a wonderful comment despite your busy schedules. Based on your valuable feedback, we will try our best to become better hotel and we will make sure to give every guest an optimal hotel experience. We are hoping that you can recommend our hotel to your friends & colleagues and we are also looking forward to see you again. Thank you so much. Sincerely Yours, Hotel Naniwa