Ratings based on 2,982 Verified Reviews

4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Posted Oct 4, 2017
Very good location, very nice stuff . Soft lending in Japan for first time visiting
Comment from Hotel Management
Oct 5, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Hilla, Thank you very much for your outstanding review! WE appreciate your comments about our team members and are happy to learn they have contributed to the enjoyment of your time with us. It would be our sincere pleasure to welcoming you again in the nearest future! Kind Regards, Christian Schaufelbühl General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 27, 2017
Overall ok, will recommend to friends. Super convenience location.
Comment from Hotel Management
Oct 2, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Guest, Thank you very much for your positive rating and your kind recommendation! We are happy to know you had an overall enjoyable time and we hope for another opportunity to welcoming you again at Swissôtel Nankai Osaka. Kind Regards, Christian Schaufelbühl General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

Convenient location, nice room

Posted Sep 23, 2017
Staff are very helpful. Location is just on top of Nankai-Namba Station, close to dotonburi, kuromon market and shinsaibashi, so plenty of food and shopping around the area. The room has a nice view of the city.
Comment from Hotel Management
Sep 25, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Hengky, Thank you very much for staying at Swissôtel Nankai Osaka and we are thrilled to learn that you had a great time in our hotel and our convenient location was perfect for your needs! We look forward to welcoming you again in the nearest future. Kind Regards, Christian Schaufelbühl General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Hotel is city's center

Posted Sep 9, 2017
Very clean, staff at concierge and bell captain very helpful
Comment from Hotel Management
Sep 11, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Precy, Thank you very much for your kind comments about our colleagues! Our staff strives to make personal connections with our guests therefore it is a pleasure to hear that our bell captain and concierge were helpful! This will certainly encourage us to continue being passionate with what we do everyday and we look forward to welcoming you again here at Swissôtel Nankai Osaka!
4 out of 5
Recommended
for Everyone
by A verified traveler from SF

Nice hotel conveniently above train station

Posted Aug 24, 2017
We were very lucky to have our room upgraded. It is very nice with a great view of the city and Namba Park. The rooms are very nice and comfortable. The walls are a bit thin because we can hear our next door's kid crying a few times. Location is the best! It is right above the train station. It is also within walking distance to Dotombori and shinsabashi. I will definitely consider staying here again if I visit Osaka again.
Comment from Hotel Management
Aug 25, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Guest, Greetings from Swissôtel Nankai Osaka! We appreciate your feedback very much and we are very pleased to learn that you liked the convenient location of our hotel, the modern and comfortable room as well as the great panoramic view offered from the building. We wish to create an environment where all guests are equally comfortable with their stay. With that said, we apologize for the inconvenience with the noise issues. Thank you again for choosing our hotel and we would be glad to welcome you again to Swissôtel Nankai Osaka to provide you another pleasant experience.
5 out of 5
Recommended
for Everyone
by A verified traveler from Larbert, Scotland

Amazing location and perfect hotel

Posted Aug 6, 2017
Easy to find and the ideal base due to location above Namba Station. Room was huge and was always cleaned and made up no matter what time we left at. Near tons of restaurants and shops and even had a movie channel which was in English with Japanese subtitles. Could not recommend this hotel highly enough. Only tried the Sports Bar for food, which was ok. Overall, the perfect hotel in the perfect location.
Comment from Hotel Management
Aug 9, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Fiona, Thank you very much for choosing Swissôtel Nankai Osaka. We appreciate the time you have taken to review about your stay with us and are happy to know your overall stay met your expectations. We hope that you will choose us again to try our other facilities and restaurants!
5 out of 5
Recommended
for Everyone
by A verified traveler from Gilbert, AZ

Perfect location to everything!

Posted Jul 22, 2017
Pros: Convenience location to everything.
Cons: larger rooms.
Location: Shopping, restaurants, subway and train located either in hotel or right outside of it.
We stayed here for 2 nights. Perfect location to shopping, great food and train station to airport is located in hotel.
Comment from Hotel Management
Jul 24, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Gina, Thank you for sharing your review about Swissôtel Nankai Osaka! We are very glad to read that you enjoyed the close proximity of our hotel with the top spots for shopping in Osaka. We are also glad to read our rooms were up to your liking. We look forward to be of your service again when you are in the city.
3 out of 5
by Gil

Posted Jul 22, 2017 on Hotels
Comment from Hotel Management
Jul 24, 2017 by C Schaufelbuehl GM, Hotel Management
Dear Gil, Thank you very much for your stay at Swissôtel Nankai Osaka and we look forward to welcoming you soon again to exceed your expectations. Kind Regards. Christian Schaufelbühl, General Manager.
5 out of 5
by JEAN

Pleasantly surprised

Posted Jul 22, 2017 on Hotels
The hotel was in a very convenient location with easy access from the Nankai Rapit train from Kansai Airport. It also is connected to the famous Takashimaya Department store & one block away from Dotonburi.
Comment from Hotel Management
Jul 24, 2017 by C Schaufelbuehl GM, Hotel Management
Dear JEAN, Thank you very much for the feedback you sharing on this website in regards to your last stay to Swissôtel Nankai Osaka. We are glad to read that the convenient location of our hotel enabled you to enjoy your stay and we are looking forward to welcoming you back. Kind Regards. Christian Schaufelbühl, General Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

good location and facility

Posted Jul 19, 2017
all staff is very kind , room is clean and bed is really comfortable. also location is really good.
Comment from Hotel Management
Jul 20, 2017 by Christian Schaufelbühl, General Manager, Hotel Management
Dear Guest, Thank you very much for staying at Swissôtel! We are very pleased to read that you enjoyed our strategic location, our friendly colleagues, the bed comfort and the cleanliness level of your room. We won’t miss to share your compliments to our team and we look forward to your return, hopefully in the near future.